Does Lexus Read this Forum?
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Driver
Joined: Sep 2006
Posts: 98
Likes: 8
From: VA
Does Lexus Read this Forum?
New guy here. My ES 350 Ruby/Black will arrive later this month. I've read about a number of the owner experienced problems and was curious if anyone knows if Corporate Lexus monitors these type of forums. I have a 2000 F-350 Diesel (zero problems) and I heard Ford would read the "TheDieselStop" forum, althugh I don't know if it caused them to research or react to problems identified by forum members.
Last edited by BillP; Oct 14, 2006 at 04:47 AM. Reason: typo
CL Community Team
Joined: Apr 2004
Posts: 17,338
Likes: 213
From: Miami, Florida
New guy here. My ES 350 Ruby/Black will arrive later this month. I've read about a number of the owner experienced problems and was curious if anyone knows if Corporate Lexus monitors these type of forums. I have a 2000 F-350 Diesel (zero problems) and I heard Ford would read the "TheDieselStop" forum, althugh I don't know if it caused them to research or react to problems identified by forum members.
In addition, it is a great source of information on just about anything Lexus.Keep in mind, too, that in the name of Club is Club Lexus. You can find posts elsewhere that indicate we have had contact with them on the design of our newest CL logo, which you see above.
Lexus Connoisseur
Joined: Mar 2001
Posts: 19,896
Likes: 610
From: USA
We have many contacts at Lexus HQ and TMS that view the forums anonymously. I have 5 different contacts at Lexus HQ and several at TMS. Although they do not post, they do value the experiences and opinions that our members share. They really do listen. 
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