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Old Sep 26, 2012 | 06:49 PM
  #16  
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What Lexus dealership is it in Florida? just in case somebody has an experience of buffoonery from them.
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Old Sep 26, 2012 | 07:50 PM
  #17  
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I don't take issue With the dealer. The price was absurd but they are being extremely helpful with the warranty company.
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Old Sep 27, 2012 | 05:39 PM
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Day 4. Inspector was at dealer today to look at the car. I was told he would submit his recommendation to the insurance company and should have a response in 24 hours. Not terribly optimistic about that timeline. More updates to follow.
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Old Sep 27, 2012 | 07:27 PM
  #19  
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A good friend had similar situation with his chevy and the insurance was not going to pay much at first. He raised a stink, kept fighting, and provided receipts of oil changes, and finally threatened that he gave up working with them, and just was going to the state insurance commission, and WOW, they suddenly started working with him. In the end, they paid 90% of bill.

So, my advice assuming they are a pain in the rear quarters is to fight, argue, and fight some more. Have any lawyer friends that can sit in on the phone calls?

Good luck.
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Old Sep 28, 2012 | 06:38 PM
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This is exactly why I put Synthetic Oil in everything I own. Zero chance of SLUDGE and SUPERIOR lubrication!
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Old Oct 2, 2012 | 04:38 AM
  #21  
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UPDATE. As of last Friday the warranty company required me to authorize several hours of work to tear down the timing cover to look for the exact cause of the engine failure. Timing was intact so yesterday I was told that I must authorize 18.5 hours to remove the engine and perform a tear down to pinpoint the failure. The warranty contract says that I must authorize the tear down so I guess I wait to see. P.s. the Lexus dealer has gone above and beyond to assist in this process and has been extremely helpful as well as keeping me informed of status. Big investment to determine if the problem is covered.
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Old Oct 2, 2012 | 06:07 AM
  #22  
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Well, so far, it seems they are following the terms of the warranty. I do have a question, if the failure is covered, are you reimbursed for the costs to comply with the warranty? Or is this just a protocol used to reduce their financial liability? BTW it's nice to hear the dealer is stepping up and providing the service level Lexus Corporate advertises to us.
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Old Oct 2, 2012 | 10:40 AM
  #23  
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It is my understanding that if the damage is covered then I will be reimbursed. The dealer has been fantastic and really stepped up. To clarify my earlier post, regarding the dealer not installing another engine was meant to say that I did not intend to move forward with engine swap if the cost was actually nearly 10 grand and not covered. Could not be happier With the dealer from day 1 other than utter sticker shock!
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Old Oct 2, 2012 | 11:05 AM
  #24  
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Good luck, I have my fingers crossed for you.
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Old Oct 3, 2012 | 02:32 PM
  #25  
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The verdict is in. Tear down is complete and the bearings were the point of failure. It is in the warranty company's hands now to determine the coverage.
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Old Oct 3, 2012 | 07:46 PM
  #26  
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I hope for sure that that is good news for you. Keep us in the loop!
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Old Oct 9, 2012 | 05:53 PM
  #27  
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Warranty claim denied. Waiting for more info
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Old Oct 9, 2012 | 07:09 PM
  #28  
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Based on What.??? I would get to a lawyer
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Old Oct 9, 2012 | 08:05 PM
  #29  
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Luckily I am a lawyer
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Old Oct 9, 2012 | 08:57 PM
  #30  
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What's the old adage???? " A lawyer who represents himself...has a fool for a client."

Accordingly, attorneys maintain that they should handle all legal matters for their clients and that clients should not attempt to discharge legal matters on their own, no matter how simple. However, attorneys often do not heed their own advice. They will at times attempt to handle their own personal legal matters, which can result in some of the same problems confronted by non-professionals.
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