RX350 Lift Gate Failure
Thread Starter
Lead Lap
Joined: Jan 2020
Posts: 429
Likes: 105
From: Florida
RX350 Lift Gate Failure
So this weekend my rear lift gate started grinding and wouldn't close. This is the third RX I've owned. And each one has had issues with the lift actuators. Was able to get it closed and get it to the Dealership this morning.
Is it just me? Or does Lexus need to work on these. My RX only has 54.000 miles on it.
Is it just me? Or does Lexus need to work on these. My RX only has 54.000 miles on it.
Driver
Joined: Jul 2010
Posts: 72
Likes: 30
From: NJ
Had to replace mine in 2019 RX because of the same issue.
Forget the noise - it was not closing.
They recommended replacing both - i didn't complain as it was covered under warranty.
I would buy the parts and have an indie mechanic replace both - save the working old one.
Good luck
Forget the noise - it was not closing.
They recommended replacing both - i didn't complain as it was covered under warranty.
I would buy the parts and have an indie mechanic replace both - save the working old one.
Good luck
Thread Starter
Lead Lap
Joined: Jan 2020
Posts: 429
Likes: 105
From: Florida
Had to replace mine in 2019 RX because of the same issue.
Forget the noise - it was not closing.
They recommended replacing both - i didn't complain as it was covered under warranty.
I would buy the parts and have an indie mechanic replace both - save the working old one.
Good luck
Forget the noise - it was not closing.
They recommended replacing both - i didn't complain as it was covered under warranty.
I would buy the parts and have an indie mechanic replace both - save the working old one.
Good luck
Trending Topics
Thread Starter
Lead Lap
Joined: Jan 2020
Posts: 429
Likes: 105
From: Florida
I think on my 1st Gen RX they were just gas struts. On my old RX they wouldn’t hold the door up.
I believe These are actuators that drive the lift gate. Would regular gas struts hold up the weight?
I believe These are actuators that drive the lift gate. Would regular gas struts hold up the weight?
ClubLexus Stories
Celebrating Lexus & Toyota from Around the Globe
Lexus NX 350h: A Fuel-Sipping Secret Hot Hatch???
Michael S. Palmer
5 Best & 5 Worst Lexus Daily Drivers
Joe Kucinski
Top 5 Hottest Lexus & Toyotas in 2026 (Hardest To Buy)
Brett Foote
2026 Lexus IS 350 F Sport Review: The Last of Its Kind Still Rocks
Michael S. Palmer
Top 10 Most Confusing Things Lexus Has Ever Done!
Joe Kucinski
2026 Lexus ES Review: Lexus Re-Embraces Founding Principles
Michael S. Palmer
10 Lexus Bargains That are Cheaper Than a New Toyota RAV4
Joe Kucinski
8 Weirdest Things Lexus Has Ever Built
Verdad Gallardo
10 Lexus Designs That Have Aged Like Fine Wine
Verdad Gallardo
Racer
Joined: Aug 2012
Posts: 1,800
Likes: 229
From: GA
Anyone that has this issue and can DYI, I found a place in FL that sells them at a discount. $591.89 each. https://www.discountpartsmonster.com...saAjerEALw_wcB
Discount Parts Monster
1841 N State Road 7 Hollywood, FL 33021 | (954) 893-4644
Discount Parts Monster
1841 N State Road 7 Hollywood, FL 33021 | (954) 893-4644
Pole Position
Joined: Sep 2019
Posts: 2,188
Likes: 444
From: CA
Liftgate stops while going up on some occasions
Hi Everyone,
Hope all is well.
We have a 2019 Lexus RX 350L and almost recently we noticed problems with the liftgate. The liftgate will on some occasions stop and not go all the way up. In fact, it's stops opening only 20% and can't go higher. So when you press the button on the keyfob, it will close. A retry in the most cases will work again.
Is this a common issue?
Is that a precursor of a newer problem to occur?
Is there a fix besides just bringing it to the dealer to claim warranty to get it repaired?
What's the cost for this repair if we were out of warranty?
Thanks.
Hope all is well.
We have a 2019 Lexus RX 350L and almost recently we noticed problems with the liftgate. The liftgate will on some occasions stop and not go all the way up. In fact, it's stops opening only 20% and can't go higher. So when you press the button on the keyfob, it will close. A retry in the most cases will work again.
Is this a common issue?
Is that a precursor of a newer problem to occur?
Is there a fix besides just bringing it to the dealer to claim warranty to get it repaired?
What's the cost for this repair if we were out of warranty?
Thanks.
Racer
Joined: Nov 2017
Posts: 1,942
Likes: 581
From: New York
Hi Everyone,
Hope all is well.
We have a 2019 Lexus RX 350L and almost recently we noticed problems with the liftgate. The liftgate will on some occasions stop and not go all the way up. In fact, it's stops opening only 20% and can't go higher. So when you press the button on the keyfob, it will close. A retry in the most cases will work again.
Is this a common issue?
Is that a precursor of a newer problem to occur?
Is there a fix besides just bringing it to the dealer to claim warranty to get it repaired?
What's the cost for this repair if we were out of warranty?
Thanks.
Hope all is well.
We have a 2019 Lexus RX 350L and almost recently we noticed problems with the liftgate. The liftgate will on some occasions stop and not go all the way up. In fact, it's stops opening only 20% and can't go higher. So when you press the button on the keyfob, it will close. A retry in the most cases will work again.
Is this a common issue?
Is that a precursor of a newer problem to occur?
Is there a fix besides just bringing it to the dealer to claim warranty to get it repaired?
What's the cost for this repair if we were out of warranty?
Thanks.
Rookie
Joined: Dec 2019
Posts: 32
Likes: 10
From: MD
Liftgate Problems
My wife has been having some problems with the liftgate on her 2019 RX350. Sometimes the rear liftgate will not open with the fob, waving her hand or the inside button. Sometimes it will only open partially then will not shut. At other times it works just fine. Anyone else experience this? I don't look forward to taking it to the dealer and having them say after keeping the car for a day that they were unable to replicate the problem.
Pole Position
Joined: Sep 2019
Posts: 2,188
Likes: 444
From: CA
We had the same issue just about a month and a half ago on the liftgate also. It's a common issue with RX per the service advisor. If your vehicle is under warranty, bring it to the dealer and have the structs replaced. We took a video of the problem and also showed it to the service advisor so it help besides showing them the issue in person.
Pit Crew
Joined: Mar 2011
Posts: 164
Likes: 9
From: Stamford CT & Weeki Wachee FL
Ours sometimes stops when going down, and retrying several times doesn't help, you have to push it down by hand. It's a 2019 and of course we've procrastinated and now the car is about 3K out of warranty. Is there anything worth trying to fix it, other than buying new struts? I'm not paying for the dealer to fix it, and I do all my own service work, so I have no relationship with the dealer that might get me some goodwill.
thanks
kevin
thanks
kevin
Pole Position
Joined: Sep 2019
Posts: 2,188
Likes: 444
From: CA
Ours sometimes stops when going down, and retrying several times doesn't help, you have to push it down by hand. It's a 2019 and of course we've procrastinated and now the car is about 3K out of warranty. Is there anything worth trying to fix it, other than buying new struts? I'm not paying for the dealer to fix it, and I do all my own service work, so I have no relationship with the dealer that might get me some goodwill.
thanks
kevin
thanks
kevin
Did you ask the dealer before it failed? I was told the part is $900 each and installing was $200 in my area. I something find I can negotiate a lower price but still it's an expensive part.
You can probably purchase the OEM parts thru one of the discount Lexus places online or during a holiday sale and find any good mechanic to install them. Some people may even DIY but the rear door is pretty heavy.