Can I get scheduled maintenance done at a Toyota dealer or independent shop?
#61
Depends, which service interval is he getting done?
EVERY 6 MONTHS OR 5,000 MILES
- Reset Scheduled Maintenance Reminder.
- Perform Road-Test on Vehicle.
- Rotate Tires.
- Inspect and Adjust All Fluid Levels.
- Inspect Wiper Blades.
- Visually Inspect Brake Pads, Calipers and Rotors.
EVERY YEAR OR 10,000 MILES
- Inspect Wiper Blades.
- Replace Engine Oil And Oil Filter.
(Reset “Maint Reqd” Light if equipped after maintenance at every 5,000 miles) - Replace Cabin Air Filter (if equipped).
- Visually Inspect Brake Pads, Calipers and Rotors.
- Add EFI Fuel Tank Additive.
EVERY 18 MONTHS OR 15,000 MILES
- Inspect Axle Shaft Boots.
- Inspect Body/Chassis.
- Inspect Rack-and-Pinion Assembly.
- Inspect Wiper Blades.
- Inspect Ball Joints And Dust Covers.
- Inspect Brake Lines And Hoses.
#62
Pole Position
$300 for a tire rotation it better be a very good one. That should cost $25. The rest of these items are inspections. After over one million miles I never go in to my Lexus or Toyota dealership and ask for a 10,000, 20,000, 30,000 etc. mile scheduled maintenance. I get the tires rotated if they are wearing evenly which they always do at every 10,000 miles. Every 10,000, I get the oil changed. I take my $5 Toyota oil filter bought on line and my Mobil 1 bought at Walmart for $23 to the dealer who charge me $35 labor to change. Mobil runs a $15 rebate on the oil so net for the oil is $8. I do this not only to save money but more importantly to have Mobil 1 in the engine. So oil change net is $48 parts and labor. Every year I replace my cabin and engine air filter. Takes for both five minutes and cost $40 for both. Every 30,000 miles I get the brake fluid changed at $130. So for me every 30,000 and or three years my total maintenance cost is $468.
Tire rotations (3) $75
Oil Changes (3) $140
Filters $120
Brake fluid change $130
If I went in and ordered over 30,000 miles the six scheduled maintenances I would be paying well over $2,500.
Tire rotations (3) $75
Oil Changes (3) $140
Filters $120
Brake fluid change $130
If I went in and ordered over 30,000 miles the six scheduled maintenances I would be paying well over $2,500.
Last edited by Freds430; 06-15-21 at 04:27 AM.
#63
Both my local Toyota dealer and independent repair guy update my Lexus service records online. The independent works on a lot of Toyotas and Hondas and handles my Lexus with ease.
#64
Lexus Test Driver
I use the dealer while under warranty but NEVER for the XX,XXX mile services. Oil change every 6K or so, tire rotations every 10K for AWD vehicles, none for FWD vehicles. Filters air and cabin take five minutes each to do yourself. I like to have the oil change on record at the dealer just in case
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dannnn (06-15-21)
#65
I use the dealer while under warranty but NEVER for the XX,XXX mile services. Oil change every 6K or so, tire rotations every 10K for AWD vehicles, none for FWD vehicles. Filters air and cabin take five minutes each to do yourself. I like to have the oil change on record at the dealer just in case
#66
In the last 31 years since my first new vehicle, a 1990 Mazda MPV, I've brought my vehicles to the dealers maybe 30 times, about 20 of them were warranty/recall works, the others were for major services when I couldn't find any reasonably reliable local independent shops.
I do all regular maintenance and minor repair works myself.
No-one has ever given me trouble in terms of warranty because I don't let the dealers to do maintenance works.
If my Lexus dealer had its way, I'd have to breath Lexus air, wear Lexus face mask, drink Lexus coffee, .... to avoid voiding the warranty.
I do all regular maintenance and minor repair works myself.
No-one has ever given me trouble in terms of warranty because I don't let the dealers to do maintenance works.
If my Lexus dealer had its way, I'd have to breath Lexus air, wear Lexus face mask, drink Lexus coffee, .... to avoid voiding the warranty.
Last edited by pentaprism; 06-15-21 at 10:33 PM.
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artem123 (06-15-21)
#67
I used to do most of my maintenance on my vehicles myself back in the day and only brought it to the dealers for bigger items and it's no problem to the dealers. I documented all oil changes, tire and any other maintenances. Nowadays, dealers are more strict esp when something fails they question the maintenance to not offer a warranty. No matter if it was Honda/Acura or Toyota dealer, the dealers never gave me any issues in the past. If you can be a good DIY mechanic, do the work yourself if you have time. You'll learn a lot and save some $$$ at the same time. If you're short of time or something else, probably use a trusted mechanic.
We caught independent mechanics that didn't change the oil before at a number of places before so those aren't perfect. One independent shop didn't do the brakes right on our Toyota van before and it was squeezing like crazy. They had no solution to fix it even with OEM pads.
At dealerships, I found mechanics left my air filter housing box at a Toyota dealership and the Acura dealer broke the broken screw for the air filter box when they opened it to inspect it. They didn't even fix it. So bad also. One disgruntled employee damaged my driver side door panel on my Acura SUV, I got it repair about I complained about it after I realized it at home. No charge for that. Always inspect your vehicle after any service.
I heard about so many people saving a buck or two at Jiffy Lube and having damaged their vehicle with inexperience technicians that didn't put oil in the engine or used the wrong oil or cut corners. Search youtube, the ware even more bad stories. I hear stories people buy super expensive cars but ran out of money to take care of them esp important when buying an used vehicle.
Best solution is to find a trusted mechanic that doesn't cut corners and is honest about their work with a reasonable price. I don't see that many Toyota/Lexus mechanics in my area except BMW and others. Note that some independent mechanics do use non-OEM parts to save money so the price looks cheaper. Request OEM parts if you want those.
If you don't know any good mechanics in your area, dealers are a last resort. Btw, Lexus services are expensive compared to Acura service.
We caught independent mechanics that didn't change the oil before at a number of places before so those aren't perfect. One independent shop didn't do the brakes right on our Toyota van before and it was squeezing like crazy. They had no solution to fix it even with OEM pads.
At dealerships, I found mechanics left my air filter housing box at a Toyota dealership and the Acura dealer broke the broken screw for the air filter box when they opened it to inspect it. They didn't even fix it. So bad also. One disgruntled employee damaged my driver side door panel on my Acura SUV, I got it repair about I complained about it after I realized it at home. No charge for that. Always inspect your vehicle after any service.
I heard about so many people saving a buck or two at Jiffy Lube and having damaged their vehicle with inexperience technicians that didn't put oil in the engine or used the wrong oil or cut corners. Search youtube, the ware even more bad stories. I hear stories people buy super expensive cars but ran out of money to take care of them esp important when buying an used vehicle.
Best solution is to find a trusted mechanic that doesn't cut corners and is honest about their work with a reasonable price. I don't see that many Toyota/Lexus mechanics in my area except BMW and others. Note that some independent mechanics do use non-OEM parts to save money so the price looks cheaper. Request OEM parts if you want those.
If you don't know any good mechanics in your area, dealers are a last resort. Btw, Lexus services are expensive compared to Acura service.
#68
FYI, oil changes done at dealers are usually done by the flunkies trying to work their way up.
There are bazillions of stories of incorrectly torqued wheels, warping rotors...
A good independent is easily as good; perhaps better. They may let you bring in your own oil so you get what you want instead of dealer bulk.
I prefer to do my own services, as I use top quality fluids and filters.
Having said that, we purchased the service package for our new RX.
It was discounted, but just the same it ain't cheap.
There are bazillions of stories of incorrectly torqued wheels, warping rotors...
A good independent is easily as good; perhaps better. They may let you bring in your own oil so you get what you want instead of dealer bulk.
I prefer to do my own services, as I use top quality fluids and filters.
Having said that, we purchased the service package for our new RX.
It was discounted, but just the same it ain't cheap.
#69
Driver School Candidate
FYI, oil changes done at dealers are usually done by the flunkies trying to work their way up.
There are bazillions of stories of incorrectly torqued wheels, warping rotors...
A good independent is easily as good; perhaps better. They may let you bring in your own oil so you get what you want instead of dealer bulk.
I prefer to do my own services, as I use top quality fluids and filters.
Having said that, we purchased the service package for our new RX.
It was discounted, but just the same it ain't cheap.
There are bazillions of stories of incorrectly torqued wheels, warping rotors...
A good independent is easily as good; perhaps better. They may let you bring in your own oil so you get what you want instead of dealer bulk.
I prefer to do my own services, as I use top quality fluids and filters.
Having said that, we purchased the service package for our new RX.
It was discounted, but just the same it ain't cheap.
Most independents are not going to have that opportunity to hire at that entry point because of pay scale and lack of long term opportunity. It would be a ridiculous assumption that all "oil changers" in a dealership are "flunkies" and the independents use nothing but grizzled veterans.
#70
Lexus Test Driver
#71
Lexus Test Driver
FYI, oil changes done at dealers are usually done by the flunkies trying to work their way up.
There are bazillions of stories of incorrectly torqued wheels, warping rotors...
A good independent is easily as good; perhaps better. They may let you bring in your own oil so you get what you want instead of dealer bulk.
I prefer to do my own services, as I use top quality fluids and filters.
Having said that, we purchased the service package for our new RX.
It was discounted, but just the same it ain't cheap.
There are bazillions of stories of incorrectly torqued wheels, warping rotors...
A good independent is easily as good; perhaps better. They may let you bring in your own oil so you get what you want instead of dealer bulk.
I prefer to do my own services, as I use top quality fluids and filters.
Having said that, we purchased the service package for our new RX.
It was discounted, but just the same it ain't cheap.
#72
Racer
Had mine done at the dealer and the filter cost was about $40 plus the labour and it DOESN'T take 5 min, but from 15m to 20 min depending on the person's skill.
Most dealers and mechanics work on min charge basis and perhaps your dealer was charging you for 30-45 min labour, most common charge is 30 min.
#73
Lexus Test Driver
So you think the dealer ought to get them from Amazon? How do you know they are OEM? I can agree that sometimes dealers can be real *****es, but this is ridiculous.
Had mine done at the dealer and the filter cost was about $40 plus the labour and it DOESN'T take 5 min, but from 15m to 20 min depending on the person's skill.
Most dealers and mechanics work on min charge basis and perhaps your dealer was charging you for 30-45 min labour, most common charge is 30 min.
Had mine done at the dealer and the filter cost was about $40 plus the labour and it DOESN'T take 5 min, but from 15m to 20 min depending on the person's skill.
Most dealers and mechanics work on min charge basis and perhaps your dealer was charging you for 30-45 min labour, most common charge is 30 min.
#74
Dealers are expensive but it is not because they are set up to gouge the customers. It is because they have bills to pay.
Let's say you bring your RX450h to a dealer, and ask them to move your coffee cup from the front center console to the console between the rear seats. They'll need to have a service adviser to write up the order. A technician then needs to take a look at the work to be done. The service adviser then calls you back with an estimate, and time the work will be completed. The accounting department needs to generate an invoice.... Meanwhile, someone has to clean the waiting lounge, buy the coffee, maintain the wi-fi system, dump the trash, .... And there are real estate cost/insurances/taxes, .... Time: 2 hrs, cost: $150. How much of this $150 do you think goes to the owner?
If you were to move the coffee cup yourself: time: 2 seconds, cost: $0.
Let's say you bring your RX450h to a dealer, and ask them to move your coffee cup from the front center console to the console between the rear seats. They'll need to have a service adviser to write up the order. A technician then needs to take a look at the work to be done. The service adviser then calls you back with an estimate, and time the work will be completed. The accounting department needs to generate an invoice.... Meanwhile, someone has to clean the waiting lounge, buy the coffee, maintain the wi-fi system, dump the trash, .... And there are real estate cost/insurances/taxes, .... Time: 2 hrs, cost: $150. How much of this $150 do you think goes to the owner?
If you were to move the coffee cup yourself: time: 2 seconds, cost: $0.
#75
Driver School Candidate
Join Date: Nov 2020
Location: NJ
Posts: 4
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Hi all - 2020 RX 450h - I had my first two service trips paid by the dealer. Now I need to figure out if I continue getting service at the dealer or do I try an independent shop. The dealer is quoting $330 for the 6 month service.
1. Does it void the warranty if I go to an independent shop and they cannot upload the service to my history?
2. What are the pros and cons of going to the dealer for service vs an independent shop?
Appreciate any feedback!
1. Does it void the warranty if I go to an independent shop and they cannot upload the service to my history?
2. What are the pros and cons of going to the dealer for service vs an independent shop?
Appreciate any feedback!