Petof

First maintenance experience for myself in LEXUS shop. It was for 240.000 Km. 481 Euros ! with only 75 euros of parts and 3.5 hours of work. As far as I bought it from a private owner with strong mileage I wanted to have it checked by LEXUS tech. Now I know they can be not very fair on charging work. Next simple maintenance will be by myself or non Lexus dealer. Good news, nothing severe has been reported and hybrid system if fully OK.

Pierre

1 USD = 0.88 Euros

salimshah

Here in US the labor is $120 and higher. They do offer free loaner (may be with min 4 hrs of paid and no limit on warranty work).

If you can perform the work yourself, I would say skip the dealer.

If your issue is with the cost then I would say you were not prepared. If it was some other thing then please share or discuss with service manager. Lexus in USA takes lot of pride in making sure the customers are treated well and are happy, but all this drives the cost up. [Customers dont realize but the cost of good service is paid by customers].


Salim