Dunlop Tire Swap
Oshawa, ON
I heard the price, but figured he was quoting the maximum price, based on a tech's time. I knew that had I negotiated the swap during the time of purchase, I would have had the swap done without any cost. I had a swap done without cost on another car purchased from them in the past.
I brought my car in yesterday afternoon to have the Michelins installed. The bill was $230 incl.tax. There were no parts needed and from the time my car was brought back to the bays until it was returned to the delivery area was no more than 30-45 minutes, however my invoice stated 1.8 tech hours. I argued with my SA, but he was not the person who quoted the price. I left pretty angry, but less angry than now after thinking about it over night.
My question to you is, should I suck it up and just be grateful I have Michelins, or should I express my dissatisfaction to the Sales Manager?
Since I posted the above negative comments, I thought it only fair to post the positive outcome. Ultimately, that's why I have stuck with this dealer for all my purchases.
Celebrating Lexus & Toyota from Around the Globe
1.The outer edges wore off when I still had another 5000 miles of tread or so. I checked the tire pressure regularly via gauge, and checked the instrument panel every ride. Kept them at 34. The alignments I had, came back needing negligible corrections, with before and after printouts. Also had nitrogen air.
2. When I replaced them with Michelin Latitudes, I had a noticeable improvement, once again mostly interstates, and with nitrogen air. To be fair, the Michelins had 0 miles on them, and the Dunlops were on the way out. Price for the Michelins at a Lexus dealer was $269 each, plus $89 mount and balance, including nitrogen air. Also had to pay sales tax. This particular dealer also gives out 10% of purchase for service dollar rewards on future service. Just traded in the 2010 last week, with less than 4000 miles on them, so someone is going to get almost new tires.
I just got a 2013 RX450h AWD, and had good timing, or a good mood salesperson, to get the Michelins. Very smooth ride so far after 300 miles. Glad to have got them, as except for the one set of Dunlops, have had Michelins on my Lexus cars since 1999 and Toyotas before that, so guess I am brand loyal, both Lexus and Michelins. Not sure about Bridgestones or Pirellis, but sure someone will have reviews as we all add on the miles. Interested especially in an RX Pirelli review as they score well on all the tire ratings.
Since I posted the above negative comments, I thought it only fair to post the positive outcome. Ultimately, that's why I have stuck with this dealer for all my purchases.
And I can already tell the difference in the ride - quieter, maybe a little softer. Yep, I'm a happy camtper!






