Misbehaving Audio System
Thread Starter
5th Gear
Joined: Mar 2012
Posts: 5
Likes: 0
From: TX
Misbehaving Audio System
A month or so ago, my audio system started acting up. I would adjust the air temp (manually with a button) and it would eject a CD.
Then a few days later I was listening to a CD and it randomly spit it out, and put it back on SAT on a different station that it was on. The next day I got in the car and started it, and it was on a different SAT station than it was when I turned it off. Then later it spit another CD out, and changed to AM radio.
It's under warranty, so I'm just looking for the time to take it in, and in the mean time, tonight, I started the car and the audio **** won't adjust the volume, and it won't turn the unit off if I push it. It's unresponsive. And you know when you change volume, the little black indicator drops down on the navigation screen and tells you the volume...it's totally black. No letters or numbers.
So, I was wondering if there is an easy way to reboot the computer system that controls all of this. There doesn't seem to be any problem with the navigation system, it's just the stereo system, but also some of the environment controls, which are on the same panel, have an effect.
So I guess I just want to reset it to see if that can save me a trip into the dealership.
Thanks,
Lincoln
Then a few days later I was listening to a CD and it randomly spit it out, and put it back on SAT on a different station that it was on. The next day I got in the car and started it, and it was on a different SAT station than it was when I turned it off. Then later it spit another CD out, and changed to AM radio.
It's under warranty, so I'm just looking for the time to take it in, and in the mean time, tonight, I started the car and the audio **** won't adjust the volume, and it won't turn the unit off if I push it. It's unresponsive. And you know when you change volume, the little black indicator drops down on the navigation screen and tells you the volume...it's totally black. No letters or numbers.
So, I was wondering if there is an easy way to reboot the computer system that controls all of this. There doesn't seem to be any problem with the navigation system, it's just the stereo system, but also some of the environment controls, which are on the same panel, have an effect.
So I guess I just want to reset it to see if that can save me a trip into the dealership.
Thanks,
Lincoln
Registered User
Joined: Dec 2010
Posts: 471
Likes: 11
From: Nevada
RX Stereo
There are numerous threads about the 3rd Generation RX radio problems.
https://www.clublexus.com/forums/rx-...my-stereo.html
All of them end up with going back to the dealer.
https://www.clublexus.com/forums/rx-...my-stereo.html
All of them end up with going back to the dealer.
Pole Position
Joined: May 2009
Posts: 2,838
Likes: 26
From: GA
Lincoln
Welcome to our board. The specific problem you have is not one I've heard of before. After you've been to your dealer could you update us as to the status?
The radios in general have seemed to perform pretty well (like the whole car) but whenever stuff is built in the high numbers like this stuff can happen. If it didn't there would be no need for a warranty. I'm sure Lexus will get yours fixed up ASAP.
Again welcome and stay in touch with us.
Welcome to our board. The specific problem you have is not one I've heard of before. After you've been to your dealer could you update us as to the status?
The radios in general have seemed to perform pretty well (like the whole car) but whenever stuff is built in the high numbers like this stuff can happen. If it didn't there would be no need for a warranty. I'm sure Lexus will get yours fixed up ASAP.
Again welcome and stay in touch with us.
A month or so ago, my audio system started acting up. I would adjust the air temp (manually with a button) and it would eject a CD.
Then a few days later I was listening to a CD and it randomly spit it out, and put it back on SAT on a different station that it was on. The next day I got in the car and started it, and it was on a different SAT station than it was when I turned it off. Then later it spit another CD out, and changed to AM radio.
It's under warranty, so I'm just looking for the time to take it in, and in the mean time, tonight, I started the car and the audio **** won't adjust the volume, and it won't turn the unit off if I push it. It's unresponsive. And you know when you change volume, the little black indicator drops down on the navigation screen and tells you the volume...it's totally black. No letters or numbers.
So, I was wondering if there is an easy way to reboot the computer system that controls all of this. There doesn't seem to be any problem with the navigation system, it's just the stereo system, but also some of the environment controls, which are on the same panel, have an effect.
So I guess I just want to reset it to see if that can save me a trip into the dealership.
Thanks,
Lincoln
Then a few days later I was listening to a CD and it randomly spit it out, and put it back on SAT on a different station that it was on. The next day I got in the car and started it, and it was on a different SAT station than it was when I turned it off. Then later it spit another CD out, and changed to AM radio.
It's under warranty, so I'm just looking for the time to take it in, and in the mean time, tonight, I started the car and the audio **** won't adjust the volume, and it won't turn the unit off if I push it. It's unresponsive. And you know when you change volume, the little black indicator drops down on the navigation screen and tells you the volume...it's totally black. No letters or numbers.
So, I was wondering if there is an easy way to reboot the computer system that controls all of this. There doesn't seem to be any problem with the navigation system, it's just the stereo system, but also some of the environment controls, which are on the same panel, have an effect.
So I guess I just want to reset it to see if that can save me a trip into the dealership.
Thanks,
Lincoln
My wife just began to notice a similar problem. Listening to FM1 and all of a sudden to radio will switch to SAT or AM. Changed AC temp and the Radio changed to AM from FM1. taking it to the dealer next week.
Driver
Joined: Apr 2006
Posts: 110
Likes: 2
From: GA
Radio head unit must be replaced. This is an exchange part so they won't have one in stock. They'll confirm the complaint, record the small number on the front of your system to order the replacement and then have you come back a few days later to replace it. If under warranty that is.
If there are any discs stuck inside the unit the factory will remove them and ship them back.
If there are any discs stuck inside the unit the factory will remove them and ship them back.
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Intermediate
Joined: Oct 2010
Posts: 288
Likes: 1
From: TN
I had the radio swap-out about six months ago and have had a problem getting the XM straightened out. I had to call Sirus XM and get them to transfer my account to the repaired radio. About a week ago I lost the XM signal and called them and they said my account showed no radio on it. I gave them the radio ID number and they said it belonged to someone in Mass. After explaining again that the radio had been traded out they are supposed to be sending me a rebate check(it could go the previous radio owner in Mass.). They also gave me a six month promotional deal so we'll see where this goes. So I'm saying that Lexus repairs the radios and swaps them out. Try your best to get it straightened out with XM. Good luck.
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Driver School Candidate
Joined: Jun 2012
Posts: 40
Likes: 0
From: Ohio
I had the exact same problem where my audio system would suddenly cycle through all of the modes and spit any loaded CD out. Some days it would happen multiple times, other times it would go weeks without doing it. I ended up taking the car to the dealership and they replaced the head unit which solved the problem.
Rookie
Joined: May 2012
Posts: 66
Likes: 2
From: NJ
Mine was doing the same thing after the trial period of the XM Satellite radio trial expired but all those kinks went away after I subscribed to the service and they haven't returned.
Last edited by Quatro40; Sep 14, 2012 at 07:45 PM.
Intermediate
Joined: Oct 2010
Posts: 288
Likes: 1
From: TN
Driver
Joined: Apr 2012
Posts: 106
Likes: 7
From: KY
I had the radio swap-out about six months ago and have had a problem getting the XM straightened out. I had to call Sirus XM and get them to transfer my account to the repaired radio. About a week ago I lost the XM signal and called them and they said my account showed no radio on it. I gave them the radio ID number and they said it belonged to someone in Mass. After explaining again that the radio had been traded out they are supposed to be sending me a rebate check(it could go the previous radio owner in Mass.). They also gave me a six month promotional deal so we'll see where this goes. So I'm saying that Lexus repairs the radios and swaps them out. Try your best to get it straightened out with XM. Good luck.
Sorry you had the trouble
Took it to the dealer last Thursday and they kept the car until yesterday. They replaced the radio and rear motor for the tail gate as it was making a knocking sound and completed the recall service on the accelerator. So far all is well.
Driver School Candidate
Joined: May 2011
Posts: 14
Likes: 0
From: Ca
Poltergiest in Radio
Yep. Had the same problem, has been getting worse, especially if car interior is hot (live in the desert). Took a video with my phone, took it to Desert Lexus, the service rep took one look and then checked the door panel. Said "2010? oh yeah we have to replace the radio." Unit arrived I'm going in Tuesday for the replacement. I'll update later.
Rookie
Joined: Jul 2008
Posts: 66
Likes: 3
From: Queensland
Same down under
I had the exact same problem where my audio system would suddenly cycle through all of the modes and spit any loaded CD out. Some days it would happen multiple times, other times it would go weeks without doing it. I ended up taking the car to the dealership and they replaced the head unit which solved the problem.
