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I'm sure you read the same threads I have. My 2013 model's manual clearly states this is a dealer-programmable option, and the reports of success that I have read indicate that dealers familiar with the feature have easily programmed the function using TechStream. Dealers unfamiliar with the option had to be shown the manual, but after some head-scratching they were able to successfully program that feature.
Now... does your 2010 model have the same reference in its manual? If so did you point it out to your dealer, and what did they say when you did?
It's on my list of things to do when I get my 2013 model serviced. I'll let you know what they say.
This probably has nothing to do with your issue, but just in case, I learned from this video that someone manually lifting the liftgate while the motor is doing it may cause the glove box button to pop out. Good to know.
I'm sure you read the same threads I have. My 2013 model's manual clearly states this is a dealer-programmable option, and the reports of success that I have read indicate that dealers familiar with the feature have easily programmed the function using TechStream. Dealers unfamiliar with the option had to be shown the manual, but after some head-scratching they were able to successfully program that feature.
Now... does your 2010 model have the same reference in its manual? If so did you point it out to your dealer, and what did they say when you did?
It's on my list of things to do when I get my 2013 model serviced. I'll let you know what they say.
I am not familiar with Carista.
Thank you for your valuable contribution; I will again refer to the owner's manual... Do you have a page or section for that reference?
Truly disappointing how uninformed and inexperienced many local Toyota / Lexus-trained service advisors and technicians are. As I've described in my earlier posts, I was waiting for worthwhile feedback here on CL before visiting any local dealerships, who have, so far, all copied and pasted the exact same canned response of 'We'd be happy to help -- just bring the car in for a quick $XXX.xx diagnostic!'
I look forward to reading further about your personal experience...
Happy to help. Bear in mind this is from a 2013 RX450h / RX350 manual. The Customizable Features list clearly states the setting can be changed by your Lexus dealer, and it's what I intend to use if and when I go to a dealer for some unrelated maintenance. I'll be sure to update this thread, but it probably won't be for some time.
Page 82 identifies the power back door. It describes the button in question is in fact the one on the door and not some other button (glove box, key fob, dashboard, etc). That page also describes its function (manual vs. powered) as a setting that can be customized by your local Lexus dealer. I did not take a picture of that page but it reinforces the information on the photos below:
If you are unable to find a corresponding reference in your 2010 manual, your chances of success will diminish considerably In that case I would agree with what salimshah wrote: "The thing you are seeking does not exist."
I would appreciate some guidance on a known issue many have experienced and discussed: rear liftgate will fully raise and lower with the remote key fob / dedicated interior button, but NOT when activating (once or twice) the left liftgate switch above the rear tag. The close button on the underside of the liftgate works in all instances. The car came to me this way and previous CL threads confirm this is an adjustable setting which can be toggled ON or OFF, as desired, using either TechStream software + MVCI cable OR the Carista app + associated OBD-II dongle. Despite several broken online links, I've learned this is related to 'rear hatch opening assistance' under Power Cargo Door (PCD) / 'PSD' / 'PBD' operation.
Sadly, my local Lexus dealership has been unhelpful; they've sent the useless copy and paste auto-response of 'bring the car in for a full diagnostic at the flat rate + hourly charge for any un/successful attempts to resolve the issue' . Obviously the rear liftgate motor and power lift shocks are functioning properly, so an appointment would basically be an in-store demonstration with a worthless paid inspection. With this model being deployed for 15 years, along with the built-up Lexus knowledge base, and helpful forums like this one (10+ threads about this in 10+ years) it's obviously more sensible to consult with helpful enthusiasts to determine exactly how to re-enable this power-assist mode...
Question: Better with TechStream or Carista? I have neither, and I'm willing to obtain either / both to do this, or pay someone locally (to be arranged by DM) to adjust this feature -and perhaps a few
I also have a new to me 2013 RX450h and I found these pages in the manual that might help. "Items to initialize"? The only page listed in the Index for Initialize is P. 996 saying we need to "Initialize" after a 12-volt battery disconnect or "maintenance" is performed for the liftgate button to operate again. Nothing else in the manual about how to "Initialize". Anyone know what that means/how to do it?
Happy to help. Bear in mind this is from a 2013 RX450h / RX350 manual. The Customizable Features list clearly states the setting can be changed by your Lexus dealer, and it's what I intend to use if and when I go to a dealer for some unrelated maintenance. I'll be sure to update this thread, but it probably won't be for some time.
Page 82 identifies the power back door. It describes the button in question is in fact the one on the door and not some other button (glove box, key fob, dashboard, etc). That page also describes its function (manual vs. powered) as a setting that can be customized by your local Lexus dealer. I did not take a picture of that page but it reinforces the information on the photos below:
If you are unable to find a corresponding reference in your 2010 manual, your chances of success will diminish considerably In that case I would agree with what salimshah wrote: "The thing you are seeking does not exist."
Noted, thank you -- I will check next time I have my owner's manual in hand...
I also have a new to me 2013 RX450h and I found these pages in the manual that might help. "Items to initialize"? The only page listed in the Index for Initialize is P. 996 saying we need to "Initialize" after a 12-volt battery disconnect or "maintenance" is performed for the liftgate button to operate again. Nothing else in the manual about how to "Initialize". Anyone know what that means/how to do it?
Two different things ...
Pinch-protection --> really force limit to operate
vs.
Function
When the 12v is removed from the motorized controller, it needs to be reset to safe limits [typically it defaults to minimum for safety].
Function is typically an eeprom setting. They range from model with no options to set, to dealer settings to owner settings. <-- This has been changing with time.
In that manual, I can find many many references to the power back door, but not a single one that describes any ability to customize how that button can be programmed to automatically operate that door. All it seems to be able to do is unlock it so that you can raise it by hand.
Check my work: start by reading section 6.2 "Customization" which begins on p. 612. The customizable feature in my manual described as "Power back door opening operation using the back door opener button" is absent.
In that manual, I can find many many references to the power back door, but not a single one that describes any ability to customize how that button can be programmed to automatically operate that door. All it seems to be able to do is unlock it so that you can raise it by hand.
Check my work: start by reading section 6.2 "Customization" which begins on p. 612. The customizable feature in my manual described as "Power back door opening operation using the back door opener button" is absent.
In that case I would agree with what salimshah wrote: "The thing you are seeking does not exist."
and previous CL threads confirm this is an adjustable setting which can be toggled ON or OFF, as desired, using either TechStream software + MVCI cable OR the Carista app + associated OBD-II dongle. Despite several broken online links, I've learned this is related to 'rear hatch opening assistance' under Power Cargo Door (PCD) / 'PSD' / 'PBD' operation.
. Obviously the rear liftgate motor and power lift shocks are functioning properly, so an appointment would basically be an in-store demonstration with a worthless paid inspection. With this model being deployed for 15 years, along with the built-up Lexus knowledge base, and helpful forums like this one (10+ threads about this in 10+ years) it's obviously more sensible to consult with helpful enthusiasts to determine exactly how to re-enable this power-assist mode...
