Rear quarter window exterior molding fell off RX330
03-21-11, 01:20 PM
#92
I have not seen a DIY on this quarter panel repair. You will have to take it to a glass shop. Or else the Lexus dealer.
03-21-11, 01:39 PM
#93
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04-30-11, 10:39 AM
#94
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Mine Molding fell off also
The rear window molding on my 2006 RX400H also fell off while drive. Simply came out of the inserts and few away. How can I get the part. The dealer set that they do not sell the molding. Only the entire window assembly, (window, frame and molding) for $688.00.
04-30-11, 12:32 PM
#95
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What color did you order
04-30-11, 03:54 PM
#96
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I think if Safelite replaces it, it runs about $350. You can run a quote online.
05-01-11, 04:05 PM
#97
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Find another dealer FAST I inquired when mine came off and was quoted less than half of that at my dealer. I think it was about $300 I lucked out though that while driving at 60 to 70 MPH I heard something hitting the side of the vehicle when I check my two-way radio antenna I saw the trim flapping so I stopped and removed it totally. I will glue it back when the weather holds up.
05-03-11, 05:46 PM
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Just got off the phone with Lexus Corporate. 1800-255-3987. Apparently, Lexus' philosophy is that if you have your Lexus serviced at a dealership routinely every 5K miles, they may consider covering this design flaw. Otherwise, you're on your own. So much for Lexus' so-call service & quality.
05-03-11, 08:01 PM
#101
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Well, If you had serviced the vehicle every time at Lexus, you could have afforded to replace that window many times over. I just don't understand why they can't simply replace the moulding. Their position on this window part makes no sense at all.
05-04-11, 07:23 PM
#102
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Just got off the phone with Lexus Corporate. 1800-255-3987. Apparently, Lexus' philosophy is that if you have your Lexus serviced at a dealership routinely every 5K miles, they may consider covering this design flaw. Otherwise, you're on your own. So much for Lexus' so-call service & quality.
Not sure what that has to do wit a part falling off
05-06-11, 03:28 PM
#103
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Sucks for folks that use their own long time trusted independent repair shops.
If I wanted something that has parts falling off in 6 years, I would have gotten a Chrysler....
05-06-11, 06:47 PM
#104
Lexus Test Driver
If they make enough profit from you by regularly servicing your vehicle, they will then occasionally extend a goodwill gesture to do certain out-of-warranty design defect repairs.
Sucks for folks that use their own long time trusted independent repair shops.
If I wanted something that has parts falling off in 6 years, I would have gotten a Chrysler....
Sucks for folks that use their own long time trusted independent repair shops.
If I wanted something that has parts falling off in 6 years, I would have gotten a Chrysler....
05-31-11, 06:35 PM
#105
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Lexus Good Will
I am happy to report that Lexus corporation called and stated that they will replace the plastic and complete window assembly at "no charge" as a "Good Will.
I took the car to the dealership that wanted to charge $688 and they replaced the entire assembly.
Thanks to the effort of a very nice letter to Lexus Corporation and I also believe all the comments I found at this forum helped in the decision making at Lexus
I took the car to the dealership that wanted to charge $688 and they replaced the entire assembly.
Thanks to the effort of a very nice letter to Lexus Corporation and I also believe all the comments I found at this forum helped in the decision making at Lexus