NX - 1st Gen (2015-2021)

NE1 else get their radiator charge letter in the mail?

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Old 11-06-18, 04:54 AM
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Buddiiee
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Default NE1 else get their radiator charge letter in the mail?

Got some letter in the mail stating that they overcharged for some better radiator in the NX that was supposed to be standard, not an upcharge. Anyone else get this? I see NOTHING of it on the internets.
Old 11-06-18, 08:28 AM
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olgzr
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Originally Posted by Buddiiee
Got some letter in the mail stating that they overcharged for some better radiator in the NX that was supposed to be standard, not an upcharge. Anyone else get this? I see NOTHING of it on the internets.
Not yet, what year do you have?
Old 11-06-18, 08:34 AM
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Buddiiee
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2017...................
Old 11-06-18, 08:45 AM
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They got.. They who? They sold you a car? You signed papers? The deal is DONE AND OVER. They can't possibly retro you for THEIR slip and, anyway, what DF is a better radiator?
Old 11-06-18, 08:54 AM
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mcomer
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We received a letter and a $200 debit card from Lexus for our 2018 ES300h Ultra Luxury having an error
on the window sticker describing the Ultra Lux package as including a Panorama Roof. The UL package
does include the roof on a ES350 but it never has been available on the hybrid. The package price shown was
lower than the package price on a 350 but they sent a new window sticker with the revised content (and the
same MSRP) with the letter.
We previously had a 2014 ES300h Luxury and knew the Pano Roof was N/A.
Old 11-06-18, 08:59 AM
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Buddiiee
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It was saying that Im owed the difference because they charged us for a better radiator but that they shouldn't have because it was actually supposed to be standard, so were getting money back
Old 11-06-18, 09:57 AM
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So actually they are paying you. Good.
It got to be difference between towing package radiator and regular one.
Sorry I misread your post.
Good for you.
Old 11-06-18, 10:10 AM
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Buddiiee
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Yea, a rather odd mistake lol. Just curious of how many other people got this letter.
Old 11-06-18, 01:36 PM
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Lex2000TL
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Originally Posted by Buddiiee
Got some letter in the mail stating that they overcharged for some better radiator in the NX that was supposed to be standard, not an upcharge. Anyone else get this? I see NOTHING of it on the internets.
I received a letter stating the same and a $160 debit card from Lexus. Good for Lexus (and for me).
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