Notices
NX - 2nd Gen (2022-current)

Order Details

Thread Tools
 
Search this Thread
 
Old Jun 11, 2022 | 09:10 AM
  #1  
Eherby's Avatar
Eherby
Thread Starter
1st Gear
 
Joined: Jun 2022
Posts: 1
Likes: 0
From: OH
Default Order Details

I'm currently driving a RX450H, Placed and order yesterday for NX350H, but I didn't receive any paperwork from the salesman after I gave him a 500.00 check. Is that normal. He was just scratching notes on a yellow pad. At one point he picked up his pad and said, "Do you want an F-Sport?" He had a printout behind my information. I have never mentioned F-Sport..

By the way, I test drove one and it is really a great car.
Reply
Old Jun 11, 2022 | 10:30 AM
  #2  
HughJaynus's Avatar
HughJaynus
3rd Gear
 
Joined: May 2022
Posts: 3
Likes: 0
From: CA
Default

Originally Posted by Eherby
I'm currently driving a RX450H, Placed and order yesterday for NX350H, but I didn't receive any paperwork from the salesman after I gave him a 500.00 check. Is that normal. He was just scratching notes on a yellow pad. At one point he picked up his pad and said, "Do you want an F-Sport?" He had a printout behind my information. I have never mentioned F-Sport..

By the way, I test drove one and it is really a great car.
My SA drew up the paperwork for the order and refundable deposit but never gave me anything when I left. A few weeks later a coworker mentioned he's getting screwed over by his mazda dealership saying they won't give back his deposit which they claimed was refundable. After that I reached out to my guy and asked for everything in writing. I would advise you to do the same.
Reply
Old Jun 11, 2022 | 12:26 PM
  #3  
zanewyn's Avatar
zanewyn
Pit Crew
 
Joined: Apr 2022
Posts: 204
Likes: 60
From: ON
Default

Originally Posted by Eherby
I'm currently driving a RX450H, Placed and order yesterday for NX350H, but I didn't receive any paperwork from the salesman after I gave him a 500.00 check. Is that normal. He was just scratching notes on a yellow pad. At one point he picked up his pad and said, "Do you want an F-Sport?" He had a printout behind my information. I have never mentioned F-Sport..

By the way, I test drove one and it is really a great car.
I would go back to the dealership and ask for paperwork to confirm the order and deposit amount.
Reply
Old Jun 12, 2022 | 04:07 PM
  #4  
DenverRx's Avatar
DenverRx
Intermediate
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Jan 2016
Posts: 301
Likes: 139
From: CO
Default

I put a $2K deposit on a NXh with my local dealer. They said once they were allocated a vehicle with my specs/ colors, I was locked in. A month later another dealer was allocated my 'wish list' NX. I jumped on it & got my $2K back. It's my understanding that unless the dealer has been allocated the car you want and gives you a VIN, you are untitled to get a full refund. I didn't receive any sort of contract saying this, just a receipt for my $2K.
Reply
Old Jun 12, 2022 | 05:04 PM
  #5  
chumpchang's Avatar
chumpchang
Driver
5 Year Member
Liked
 
Joined: Apr 2019
Posts: 98
Likes: 54
From: NY
Default

My dealer asked for a $1k fully refundable deposit over email in September 2021, never saw a transaction pulled from my account. Received my car on December 2021. Apparently they just ask for it to make sure you're serious about it.
Reply
Old Jun 12, 2022 | 08:11 PM
  #6  
wattyb2's Avatar
wattyb2
Driver
 
Joined: May 2022
Posts: 70
Likes: 14
From: WA
Default

Originally Posted by DenverRx
I put a $2K deposit on a NXh with my local dealer. They said once they were allocated a vehicle with my specs/ colors, I was locked in. A month later another dealer was allocated my 'wish list' NX. I jumped on it & got my $2K back. It's my understanding that unless the dealer has been allocated the car you want and gives you a VIN, you are untitled to get a full refund. I didn't receive any sort of contract saying this, just a receipt for my $2K.
Had deposits at several dealers with unique VINs that I had "reserved." Pulled the trigger on one I found at a different dealer and got my money back on all the rest of them. Granted they all stated the deposits were refundable for any reason (and I had that fact in writing). YMMV.
Reply
Old Jun 13, 2022 | 07:35 AM
  #7  
Nx350fspt's Avatar
Nx350fspt
Pit Crew
 
Joined: Feb 2022
Posts: 173
Likes: 29
From: CA
Default

Originally Posted by DenverRx
I put a $2K deposit on a NXh with my local dealer. They said once they were allocated a vehicle with my specs/ colors, I was locked in. A month later another dealer was allocated my 'wish list' NX. I jumped on it & got my $2K back. It's my understanding that unless the dealer has been allocated the car you want and gives you a VIN, you are untitled to get a full refund. I didn't receive any sort of contract saying this, just a receipt for my $2K.
Perhaps due your jurisdiction. In CA, Both America, that deposit needs to be returned immediately regardless of what was signed or agreed upon our what was shared.

I love my litigious state
Reply
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
Rdcrow
UX Models (2019-present)
3
Jan 7, 2019 05:27 PM
silvaIS
IS - 3rd Gen (2014-present)
14
Jun 21, 2014 03:00 PM
13IS250C
IS C
6
Mar 6, 2014 11:20 AM
MPLexus301
Car Chat
43
Apr 16, 2012 09:49 PM




All times are GMT -7. The time now is 09:59 PM.

story-0
2026 Lexus ES Review: Lexus Re-Embraces Founding Principles

Slideshow: Our First-Drive Review of the 2026 Lexus ES!

By Michael S. Palmer | 2026-05-29 20:30:16


VIEW MORE
story-1
10 Lexus Bargains That are Cheaper Than a New Toyota RAV4

Slideshow: 10 Lexus bargain that are cheaper than a new Toyota.

By Joe Kucinski | 2026-05-20 10:28:20


VIEW MORE
story-2
8 Weirdest Things Lexus Has Ever Built

Slideshow: From hoverboards to luxury yachts, these are the strangest projects Lexus has ever attached its badge to.

By Verdad Gallardo | 2026-05-16 11:34:36


VIEW MORE
story-3
10 Lexus Designs That Have Aged Like Fine Wine

Slideshow: Some luxury cars chase trends, but these Lexus models look better now than they did when they first rolled into showrooms.

By Verdad Gallardo | 2026-05-06 17:58:29


VIEW MORE
story-4
8 Tips for Improving Your Hybrid or Plug-in Hybrid's Efficiency!

Slideshow: How to Get the Best Fuel Economy with a Hybrid and Plug-In Hybrid!

By Michael S. Palmer | 2026-05-05 20:54:44


VIEW MORE
story-5
10 Best Lexus Models No One Remembers

Slideshow: 10 best Lexus models no one remembers.

By Joe Kucinski | 2026-05-05 17:33:28


VIEW MORE
story-6
TRD Off-Road Premium: Best 2026 4Runner, Except This One Thing

Slideshow: diving into 4Runner TRD Off-Road Premium's pricing, performance, fuel economy, features, and amenities!

By Michael S. Palmer | 2026-04-23 13:09:18


VIEW MORE
story-7
Top 10 Lexus & Toyotas to Drive Before You Die!

Slideshow: the 10 Lexus and Toyota vehicles you need to drive before you die.

By Joe Kucinski | 2026-04-23 10:34:24


VIEW MORE
story-8
Top 10 Lexus/Toyotas With The LEAST 5-Year Depreciation

Slideshow: Top 10 Lexus/Toyota models with the lowest 5-year depreciation rate.

By Joe Kucinski | 2026-04-08 12:19:06


VIEW MORE
story-9
Lexus LC500 Convertible Auction: A Preview of Rising Values?

The LC hasn't even disappeared from the Lexus lineup yet, and we're already seeing signs of an explosive market.

By Brett Foote | 2026-04-06 09:25:02


VIEW MORE