Sounds like maybe the ios issue is corrected after all? That's promising. We had the memory seat issue as well, thanks to all you wonderful club members, I was able to get the seat initialized and that seems to work fine for us now.

 

Digital key issues? Huh? That’s so far away from anything I’ve tried to set up. I see my NX450h as a great driver…really great. Again, make no mistake….I really love this car…not sure what it competes with. And since it’’s been “lemonized” and it’s going back to the homeland, I can only laugh at how screwy things are in terms of its various systems, and their consistency of operation. Chris Bangles has nothing on Lexus now. Remember the launch of the BMW i Drive? How many years did that take to straighten out? But now, imo, BMW systems seem flawless. The industry leader.

 

This thread could probably stand to be a sticky here. My wife and I must have tried 3 or 4 times each to setup and then save the seats, mirrors, and steering column in memory and each time it would recall the mirrors and steering column but the seats didn't budge. But after finding this thread, I followed the steps to move the seat fully extended in each direction and then set the memory and it worked perfectly. Seems like a step that should be performed by the dealer during pre-delivery, and maybe it is, but didn't happen.

 

had the same issue and fixed by moving the seats like it was mentioned in this thread. I talked to a buddy of mine who is a master technition at lexus and he confirmed this is a step in the PDI for Lexus. It is an often missed step unfortunately.

 

Should get a refund on the PDI fees they charge!

 

Yes, lots of people have. Many threads already. Software issue Lexus is working on

 

Any way to get a copy or the contents of the PDI checklist? If a dealer missed one thing that takes just a few seconds to complete, maybe they missed more?

 

I am having the sam issue. Has the dealer been able to fix it?

 

The dealer can fix this - but you can do this yourself - it's dead simple.

1) move the seat all the way forward, then all the way back
2) tilt/recline the seat all the way forward, then all the way back
3) move the lumbar support all the way in/out (and up/down if you have the 4-way lumbar support)

You're basically cycling through the maximums and minimums of the seat positions to trigger the limit switches" - which tell the car where the absolute maximums and minimums are - so it knows where to start and stop.

 

Most likely you can fix it yourself.

 

Thanks! I will give that a try.

 

Another great resource is Melissa's videos:

 

Still looking for help, is there a guide on how to remove leather and cushion to remove the motor? Please see pervious post for motor location.