Half-baked Lexus Technology
Intermediate
Joined: Sep 2018
Posts: 296
Likes: 101
From: CA
The App is Clunky. I can confirm that the LC500's HUD is set to the Driver Seat Position memory like the mirrors and repositions itself. I have not had to adjust the position of the NX, but now I will take note and see if there is a drifting issue.
Pole Position
Joined: Aug 2011
Posts: 2,035
Likes: 855
you appear to be touching your steering wheel controls
Good Luck fixing; you can get if fixed on your next Lexus service if you have trouble changing. Good Luck
YMMV,
MidCow3
Intermediate
Joined: Feb 2020
Posts: 416
Likes: 56
From: PA
It absolutely happens without touching the steering wheel track pad, you've had 3 people say it does and a 4th mention it in another Lexus product on this string.
I'm still trying to discern any pattern to when it occurs.
I'm still trying to discern any pattern to when it occurs.
Instructor
Joined: Jan 2023
Posts: 1,162
Likes: 653
From: Niagara Falls, Ontario
If you're touching your touch sensitive steering wheel controls you will most definitely see the display on the HUD show it. I don't know how anyone could miss it. It stares you in the face.
I know that somehow the HUD display projection lens ( I don't really know what it's called) has movement obviously to position it to your liking, up down left right. I have watched the image very closely and when I hit sharp road bumps the image shakes. Now it may do that because of the controls used to adjust it have some 'slop' in them and possibly just like the side view mirrors, they're capable to skip a bit down in their adjustment rather than hold the position firm and risk shaking the lens device and possibly harming it. I mean if I can see it jiggle when striking sharp bumps maybe it's moving down ever so little with each sharp bump that eventually you take notice of it. I personally haven't noticed a downward unintended position of my HUD even with seeing it jiggle ever so slightly now and again.
But I do know that there's two aspects involved in you seeing your HUD view as you desire. One is that you've made an adjustment to where you like it. The other is no one has made any adjustments to the driver's seat adjustments since you last adjusted the HUD. I became aware that with the key fob being connected to your personal settings, one such setting is the drivers seat adjustment YOU LAST MADE. So I have saved my seat setting on #1 button found on the door. But If while driving I decided to tweak it a little, shut off car at some point and get out. Next entrance will put seat into that last adjustment position and not my saved #1 setting. For proof, while in park push #1 and see if seat moves, if it does, it's because you or someone with your key tweaked the seat adjustment. Didn't resave it per say but the car remembers what your last position was and gives that priority to you the next time it's started up.
I also use the retraction settings for the steering wheel and seat for exit. And another possibility I've come across is that when you sit down and press your start button the seat and wheel begin to move to your setting, but if you 'push back on the seat' it stops its movement immediately, for safety reasons I'm guessing, and doesn't get to your saved spot. You can hit #1 button while parked if this happens and it'll finish where it was headed to.
I know that somehow the HUD display projection lens ( I don't really know what it's called) has movement obviously to position it to your liking, up down left right. I have watched the image very closely and when I hit sharp road bumps the image shakes. Now it may do that because of the controls used to adjust it have some 'slop' in them and possibly just like the side view mirrors, they're capable to skip a bit down in their adjustment rather than hold the position firm and risk shaking the lens device and possibly harming it. I mean if I can see it jiggle when striking sharp bumps maybe it's moving down ever so little with each sharp bump that eventually you take notice of it. I personally haven't noticed a downward unintended position of my HUD even with seeing it jiggle ever so slightly now and again.
But I do know that there's two aspects involved in you seeing your HUD view as you desire. One is that you've made an adjustment to where you like it. The other is no one has made any adjustments to the driver's seat adjustments since you last adjusted the HUD. I became aware that with the key fob being connected to your personal settings, one such setting is the drivers seat adjustment YOU LAST MADE. So I have saved my seat setting on #1 button found on the door. But If while driving I decided to tweak it a little, shut off car at some point and get out. Next entrance will put seat into that last adjustment position and not my saved #1 setting. For proof, while in park push #1 and see if seat moves, if it does, it's because you or someone with your key tweaked the seat adjustment. Didn't resave it per say but the car remembers what your last position was and gives that priority to you the next time it's started up.
I also use the retraction settings for the steering wheel and seat for exit. And another possibility I've come across is that when you sit down and press your start button the seat and wheel begin to move to your setting, but if you 'push back on the seat' it stops its movement immediately, for safety reasons I'm guessing, and doesn't get to your saved spot. You can hit #1 button while parked if this happens and it'll finish where it was headed to.
Last edited by TheCDN; Aug 25, 2025 at 01:49 PM.
Intermediate
Joined: Sep 2018
Posts: 296
Likes: 101
From: CA
Virtual Steering Wheel Buttons and Cruise Control Thoughts
The HUD helps with the Virtual Steering Wheel Buttons. It would be harder if there was no HUD to remind you what those buttons are. At least there is tactile feedback too
With that said, I prefer buttons with set icons that do not change. I wish Lexus had organized it similar to the previous generation buttons because of muscle memory. I get with Adaptive Cruise control, there is less need to manually adjust. However, I never liked the button controls for cruise control and prefer the Steering Wheel stalk as it was more intuitive and I never had to look down. Press the end button on the stalk to turn on, pull to cancel, down to set or slow down and up to speed up.
With that said, I prefer buttons with set icons that do not change. I wish Lexus had organized it similar to the previous generation buttons because of muscle memory. I get with Adaptive Cruise control, there is less need to manually adjust. However, I never liked the button controls for cruise control and prefer the Steering Wheel stalk as it was more intuitive and I never had to look down. Press the end button on the stalk to turn on, pull to cancel, down to set or slow down and up to speed up.
Last edited by jelee; Aug 25, 2025 at 03:29 PM.
Driver
Joined: Dec 2023
Posts: 56
Likes: 8
From: NJ
Sounds to me like you may need a refresher on some of the functions of the car. There are lots of videos on line, including from a member here goes by LSFT or a dealership in Texas. Maybe spend some time reviewing those.
[burevestnik]: Thank you for your suggestion! I did study Lexus manual thoroughly and do not need a refresher. I work in IT for 30 years and know how the software should work. :-)
There certainly are anomalies with the software driven functionality of the cars. Still, I'd prefer driving a car that works well mechanically, maintains value but has some oddities than a computer with wheels or a brand that depreciates more than others.
[burevestnik]: Before I bought Lexus, I was comparing Kia Sportage, Hyundai Tuscon and Lexus NX, all hybrid models. I did simple research on how much really these cars depreciate over the last 3 years. To my surprise the depreciation percentage for all three cars is almost the same!
I've been using AA with 2 different Samsung phones and although I've never tried a cable connection, it works fine for me. Yes, periodically I've had to reboot the system by pressing the volume ****, but since the first OTA update, this has been very rare.
On the seat heater/cooler, you have to have the setting on auto. The car will sense the HVAC temp setting and presence of a passenger and will set the cooling fan speed or heater accordingly. If you have it set on manual, it won't shut off.
[burevestnik]: Good point. I never set seats to Auto since I am not sure it will heat or cool the seats when I need it.
On the rear door, this is a long discussed issue. You need to learn to move away from the sensors at the back of the car after pressing the button, otherwise the door won't close as it thinks it'll pinch you if it does; a safety feature.
[burevestnik]: I respectfully disagree with your statement above. When the 1st button is pressed, the back door closes right away without detecting my presence unless, I believe, I stand directly in its way. But when I press the 2nd button, I literally have to run away fast. Even then it closes the door in 50% of the cases.
My HUD display only moves when I adjust it. Again, perhaps there is a setting you missed, maybe you don't have your personal settings saved?
[burevestnik]: I have to move it up every 2-3 days since I like it to be at the top position.
If you think your wife's KIA is that much better, perhaps you should get one of those for yourself too.
[burevestnik]: Thank you for your suggestion! I did study Lexus manual thoroughly and do not need a refresher. I work in IT for 30 years and know how the software should work. :-)
There certainly are anomalies with the software driven functionality of the cars. Still, I'd prefer driving a car that works well mechanically, maintains value but has some oddities than a computer with wheels or a brand that depreciates more than others.
[burevestnik]: Before I bought Lexus, I was comparing Kia Sportage, Hyundai Tuscon and Lexus NX, all hybrid models. I did simple research on how much really these cars depreciate over the last 3 years. To my surprise the depreciation percentage for all three cars is almost the same!
I've been using AA with 2 different Samsung phones and although I've never tried a cable connection, it works fine for me. Yes, periodically I've had to reboot the system by pressing the volume ****, but since the first OTA update, this has been very rare.
On the seat heater/cooler, you have to have the setting on auto. The car will sense the HVAC temp setting and presence of a passenger and will set the cooling fan speed or heater accordingly. If you have it set on manual, it won't shut off.
[burevestnik]: Good point. I never set seats to Auto since I am not sure it will heat or cool the seats when I need it.
On the rear door, this is a long discussed issue. You need to learn to move away from the sensors at the back of the car after pressing the button, otherwise the door won't close as it thinks it'll pinch you if it does; a safety feature.
[burevestnik]: I respectfully disagree with your statement above. When the 1st button is pressed, the back door closes right away without detecting my presence unless, I believe, I stand directly in its way. But when I press the 2nd button, I literally have to run away fast. Even then it closes the door in 50% of the cases.
My HUD display only moves when I adjust it. Again, perhaps there is a setting you missed, maybe you don't have your personal settings saved?
[burevestnik]: I have to move it up every 2-3 days since I like it to be at the top position.
If you think your wife's KIA is that much better, perhaps you should get one of those for yourself too.
1. More comfortable seats
2. Button to manually fold the side mirrors while getting into garage
3. Very convenient way of opening middle compartment
4. Better mpg
5. Convenient, but quirky way of opening doors from inside. Not even one of my friends and family was able to figure out how to do that from the 1st attempt :-)
Kia Sportage advantages:
1. Very quiet ride, Lexus is noisier.
2. Much more agile acceleration even though the engine is less powerful than in Lexus.
3. The ride is plushier than Lexus. Kia is gliding on the road.
4. The software is way above and beyond than Lexus's one. No issues, no bugs whatsoever. Lexus has several bugs in the infotainment system software.
5. Big 12.3" main screen with speed and tachometer dials comparing to severely outdated 7" screen in Lexus
6. Climate control in Auto mode has three setting for the fan speed, like in the window A/C unit. Extremely convenient and useful when you want cold air blowing at lower speed but still controlled automatically.
7. Even though the dimensions of these two cars are exactly the same, Kia is visibly larger inside and has larger trunk.
8. One-function control button on the steering wheel comparing to multi-function two-touch activated controls in Lexus.
9. Side levers to recline second row seats (your passengers can recline their seats by themselves during the ride) unlike Lexus where the passengers can only recline their seats exiting the car and then adjusting the angle.
I am sure it will be easier to sell 10-year old Lexus than 10-year old Kia, but I am hoping not to keep cars for 10 years :-)
Anyway, the above was my personal opinions and other people may disagree...
P.S. BTW, commenting on another post: I used to drive Volvo XC60. Its software was quirky but had no bugs at all. At least I could not find over 3 years.
Intermediate
Joined: Sep 2018
Posts: 296
Likes: 101
From: CA
[burevestnik]: As per getting Kia instead of Lexus, my wife did not want us to have the same car :-) For now I see only few advantages of Lexus NX350h comparing to Kia Sportage:
1. More comfortable seats
2. Button to manually fold the side mirrors while getting into garage
3. Very convenient way of opening middle compartment
4. Better mpg
5. Convenient, but quirky way of opening doors from inside. Not even one of my friends and family was able to figure out how to do that from the 1st attempt :-)
Kia Sportage advantages:
1. Very quiet ride, Lexus is noisier.
2. Much more agile acceleration even though the engine is less powerful than in Lexus.
3. The ride is plushier than Lexus. Kia is gliding on the road.
4. The software is way above and beyond than Lexus's one. No issues, no bugs whatsoever. Lexus has several bugs in the infotainment system software.
5. Big 12.3" main screen with speed and tachometer dials comparing to severely outdated 7" screen in Lexus
6. Climate control in Auto mode has three setting for the fan speed, like in the window A/C unit. Extremely convenient and useful when you want cold air blowing at lower speed but still controlled automatically.
7. Even though the dimensions of these two cars are exactly the same, Kia is visibly larger inside and has larger trunk.
8. One-function control button on the steering wheel comparing to multi-function two-touch activated controls in Lexus.
9. Side levers to recline second row seats (your passengers can recline their seats by themselves during the ride) unlike Lexus where the passengers can only recline their seats exiting the car and then adjusting the angle.
I am sure it will be easier to sell 10-year old Lexus than 10-year old Kia, but I am hoping not to keep cars for 10 years :-)
Anyway, the above was my personal opinions and other people may disagree...
P.S. BTW, commenting on another post: I used to drive Volvo XC60. Its software was quirky but had no bugs at all. At least I could not find over 3 years.
1. More comfortable seats
2. Button to manually fold the side mirrors while getting into garage
3. Very convenient way of opening middle compartment
4. Better mpg
5. Convenient, but quirky way of opening doors from inside. Not even one of my friends and family was able to figure out how to do that from the 1st attempt :-)
Kia Sportage advantages:
1. Very quiet ride, Lexus is noisier.
2. Much more agile acceleration even though the engine is less powerful than in Lexus.
3. The ride is plushier than Lexus. Kia is gliding on the road.
4. The software is way above and beyond than Lexus's one. No issues, no bugs whatsoever. Lexus has several bugs in the infotainment system software.
5. Big 12.3" main screen with speed and tachometer dials comparing to severely outdated 7" screen in Lexus
6. Climate control in Auto mode has three setting for the fan speed, like in the window A/C unit. Extremely convenient and useful when you want cold air blowing at lower speed but still controlled automatically.
7. Even though the dimensions of these two cars are exactly the same, Kia is visibly larger inside and has larger trunk.
8. One-function control button on the steering wheel comparing to multi-function two-touch activated controls in Lexus.
9. Side levers to recline second row seats (your passengers can recline their seats by themselves during the ride) unlike Lexus where the passengers can only recline their seats exiting the car and then adjusting the angle.
I am sure it will be easier to sell 10-year old Lexus than 10-year old Kia, but I am hoping not to keep cars for 10 years :-)
Anyway, the above was my personal opinions and other people may disagree...
P.S. BTW, commenting on another post: I used to drive Volvo XC60. Its software was quirky but had no bugs at all. At least I could not find over 3 years.
Pole Position
Joined: Dec 2012
Posts: 2,145
Likes: 960
From: Toronto, ON
There's lot of interesting cars out there and I can easily say Lexus brings a lot to the table, but its not some kind of golden pick perfect for all, there's plenty of reasons not to (driving dynamics, interior electronics and the fanciest of new features being more obvious ones). In fact, I would say that anybody considering a low to mid tier Lexus that only plans to keep their car for say 5-6 years, there are lots of other options that could easily be a better pick for their personal needs. My father-in-law has always been a big Korean fan (a couple of Sorentos and now currently driving a new Genesis GV70, didn't like his Acura RDX in between), but he's never cared about the Korean's past substantially tarnished engine rep because he trades in for a new car every 3 to 5 years. And he's right, he doesn't have to care whatsoever. He loves the styling, driving feel, and features of his new GV70 and that's all that matters to him. The right decision is what makes sense for you and your specific needs.
Me on the other hand, the last five cars I've purchased have been cash deals. I haven't had a car payment in a very long time but that only works for me because I push my cars for a long time, so the Lexus rep (and personal experience) for reliability has more weight in my choices compared with what others might need. I'll probably be trading my NX in for a hover car (and already saving for it now to avoid future car payments, LOL).
Me on the other hand, the last five cars I've purchased have been cash deals. I haven't had a car payment in a very long time but that only works for me because I push my cars for a long time, so the Lexus rep (and personal experience) for reliability has more weight in my choices compared with what others might need. I'll probably be trading my NX in for a hover car (and already saving for it now to avoid future car payments, LOL).
Intermediate
Joined: Sep 2018
Posts: 296
Likes: 101
From: CA
There's lot of interesting cars out there and I can easily say Lexus brings a lot to the table, but its not some kind of golden pick perfect for all, there's plenty of reasons not to (driving dynamics, interior electronics and the fanciest of new features being more obvious ones). In fact, I would say that anybody considering a low to mid tier Lexus that only plans to keep their car for say 5-6 years, there are lots of other options that could easily be a better pick for their personal needs. My father-in-law has always been a big Korean fan (a couple of Sorentos and now currently driving a new Genesis GV70, didn't like his Acura RDX in between), but he's never cared about the Korean's past substantially tarnished engine rep because he trades in for a new car every 3 to 5 years. And he's right, he doesn't have to care whatsoever. He loves the styling, driving feel, and features of his new GV70 and that's all that matters to him. The right decision is what makes sense for you and your specific needs.
Me on the other hand, the last five cars I've purchased have been cash deals. I haven't had a car payment in a very long time but that only works for me because I push my cars for a long time, so the Lexus rep (and personal experience) for reliability has more weight in my choices compared with what others might need. I'll probably be trading my NX in for a hover car (and already saving for it now to avoid future car payments, LOL).
Me on the other hand, the last five cars I've purchased have been cash deals. I haven't had a car payment in a very long time but that only works for me because I push my cars for a long time, so the Lexus rep (and personal experience) for reliability has more weight in my choices compared with what others might need. I'll probably be trading my NX in for a hover car (and already saving for it now to avoid future car payments, LOL).
Instructor
Joined: Jan 2023
Posts: 1,162
Likes: 653
From: Niagara Falls, Ontario
There's an old saying you never get something for nothing. Bending that a little, you also get what you pay for. If you want to save a little on a car payment and get more of the latest goodies look to the Korean twins as a good example of mastery at this. But trust me an electronic display costs the same for everyone, one way or another plastic, leather, wiring harnesses batteries ... They are sourced the world over by all car companies to get the best for the least. When I say best I mean Toyota has standards that are above almost all other manufacturers. So they're standards result in a more robust, longer lasting more expensive part. But you can't get away from physics, you want a better screen, it'll cost you because they put more into it. More expensive components come out of that. Everything deteriorates over time, things wear. But if you're ok to have a car maybe last 6-9 years max, they're gonna be a little cheaper to make, or as of late, they'll throw more goodies into it so that they can be assured it'll entice more sales.
Try to find Korean cars for sale that are 10 years old or more and in good certifiable condition, other than the 'low' mileage examples that have been babied.
I get it though, you get a ton of features and great ride, but all cars are a depreciable asset, some more than others, you just gotta decide what you're comfortable with.
Try to find Korean cars for sale that are 10 years old or more and in good certifiable condition, other than the 'low' mileage examples that have been babied.
I get it though, you get a ton of features and great ride, but all cars are a depreciable asset, some more than others, you just gotta decide what you're comfortable with.
Driver
Joined: Dec 2023
Posts: 56
Likes: 8
From: NJ
Speaking of reliability, I had two Hyundai Santa Fe SUVs for lease: 2014 and 2017. No issues whatsoever. I have visited Hyundai dealership only twice: to remove security lug nuts (I lost the nut head for them) and to replace broken side mirror. I leased 2020 Volvo XC60, visited dealership only once to investigate Check Engine Soon light.
With my 2024 Lexus NX 350h Luxury I visited Lexus dealership like 5 times already with issues and complains: HomeLink buttons do not get pressed easy as in all other cars I had; in order to switch gears I have to press brake pedal really hard (never happened before). New issue: the seal between trunk door and bottom of the trunk is popping out (never happened to me over the last 35 years!!!).
I think something changed for Lexus/Toyota over the last few years...
With my 2024 Lexus NX 350h Luxury I visited Lexus dealership like 5 times already with issues and complains: HomeLink buttons do not get pressed easy as in all other cars I had; in order to switch gears I have to press brake pedal really hard (never happened before). New issue: the seal between trunk door and bottom of the trunk is popping out (never happened to me over the last 35 years!!!).
I think something changed for Lexus/Toyota over the last few years...
Pole Position
Joined: Jun 2010
Posts: 3,162
Likes: 1,711
From: NC
My wife's 2023 NX came with a wallet card. My 2024 RX350h did not. I just bought one online and had my Lexus dealership program it. It works flawlessly I keep it in my wallet. I love it
Intermediate
Joined: Feb 2005
Posts: 416
Likes: 20
From: VA
Toyota Lexus were never a trend setter when it comes to head units. Granted the Nakamichi on my past SC400 and LS400 when it first came out were absolutely the best sounding system ever to this date. Not sure why Lexus switched to ML which dont come close. Lexus head units in general are about a generation behind compares to HK found in KIA and BMW.
Last edited by sightdev; Nov 25, 2025 at 11:43 AM.
Intermediate
Joined: Sep 2018
Posts: 296
Likes: 101
From: CA
Toyota Lexus were never a trend setter when it comes to head units. Granted the Nakamichi on my past SC400 and LS400 when it first came out were absolutely the best sounding system ever to this date. Not sure why Lexus switched to ML which dont come close. Lexus head units in general are about a generation behind compares to HK found in KIA and BMW.
