Ran into issues with steering wheel lock.

Tried the old

• step on brake >
• push button start >
• yank steering wheel left and right

But still didnt work. Any ideas on what to do? 2020 NX for reference.

Followed these instructions on the manual but still not working. Also the infotainment display doesn't turn on as mentioned below.

■Steering lock function
●After turning the engine switch off and opening and closing the doors, the steering wheel will be locked due to the steering lock function. Operating the engine switch again automatically cancels the steering lock.
●When the steering lock cannot be released, “Steering Wheel Lock Press Engine Switch while Turning Wheel” will be displayed on the multi-information display. Check that the shift lever is in P. Press the engine switch while turning the steering wheel left and right.
●To prevent the steering lock motor from overheating, operation of the motor may be suspended if the engine is turned on and off repeatedly in a short period of time. In this case, refrain from running the engine. After about 10 seconds, the steering lock motor will resume

Manual for reference (pg 165) : https://drivers.lexus.com/t3Portal/d...f/OM78389U.pdf

 

An important additional bit is the key needs to be detected. Any chance your key is low on battery? I did have the steering wheel lock on me once, and it was extremely finicky to get to unlock even with a working key.

 

Another option if you can't start with the key fob, is to try to start it remotely using Enform.

 

Maybe you can try to reset the system by disconnecting the (-) terminal on the battery and reconnect afterward.