Cracked interior armrests on driver door
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Driver School Candidate
Joined: Nov 2021
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From: GA
Cracked interior armrests on driver door
New to the community- I just recently bought a 2008 LS460 and I’m generally very happy with it. However, it does have some cracking on the armrest of the driver side door. From reading the forum, it looks like this may be a fairly common problem, and even appears Lexus had a recall program for it that has now expired. Does anyone know if any good fixes exist for this problem? I could see it possibly happening on the dash as well. I would greatly appreciate any guidance. Thank you.
Lexus Champion
Joined: Oct 2019
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From: Ohio
If you haven't had it done the whole interior will crack, get black/dirty, and have a very sticky feeling that can pull your hair off. The dash, doors, glovebox, knee panel, console, and small trim pieces will all do it.
The customer service campaign was called ZLZ and ZLX, ZLZ expired this March, your only hope would be to contact a dealer and pray they want to do something on a goodwill basis. See if you being a new customer or something is a factor, they may want to try and keep you loyal.
Other option is to spend upwards of $8,000 to buy the parts and replace it yourself
The customer service campaign was called ZLZ and ZLX, ZLZ expired this March, your only hope would be to contact a dealer and pray they want to do something on a goodwill basis. See if you being a new customer or something is a factor, they may want to try and keep you loyal.
Other option is to spend upwards of $8,000 to buy the parts and replace it yourself
Rookie
Joined: Oct 2008
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From: TX
Outside of that, you can either try to repair it yourself. There are videos of it. In short you clean the areas, use putty to fill in gashes, create a stamp to replicate the texture pattern, use that, and then top it off with a paint and sealing product that will hold up to heat and humidity. Or visit an upholstery shop who can fix or redo the interior.
I also just purchased a 2007, and it actually had the parts on order through the ZLZ program back in 2017, but never had it done. So I tried to see if my local Lexus dealer would still do it, nope. So I think I'll be trying an upholstery shop.
I also just purchased a 2007, and it actually had the parts on order through the ZLZ program back in 2017, but never had it done. So I tried to see if my local Lexus dealer would still do it, nope. So I think I'll be trying an upholstery shop.
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Joined: Oct 2019
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From: Ohio
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