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Good news from Lexus about melting door panel, etc...

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Old 11-09-18, 12:33 PM
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tofu
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Default Good news from Lexus about melting door panel, etc...
Just received a Voluntary Customer Support Program letter from Lexus indicates that they will repair all the melting stuffs in MY08.
About time guys...
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Old 11-09-18, 08:17 PM
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RandyV
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Link?
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.
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Old 11-10-18, 02:10 PM
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SW17LS
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Whats interesting is owners of 2013 GS models are also getting this letter...which concerns me its still an issue...
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Old 11-10-18, 03:37 PM
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RussLS460
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I got one too. Do the 2011 models have this issue too?
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Old 11-11-18, 08:47 AM
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I want one

Mines not bad but would be awesome to get new door panels.
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Old 11-11-18, 08:56 AM
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Just got mine as well. Doors are showing signs in extreme heat but my dash is alright. I'll wait until next summer and bring it in on a really hot day - loving that we have this covered through 2021
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Old 11-11-18, 10:48 AM
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460LS460
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Can someone post a picture of the letter? Thanks!
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Old 11-11-18, 12:13 PM
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Originally Posted by 460LS460
Can someone post a picture of the letter? Thanks!
https://www.clublexus.com/forums/ls-...l#post10354596
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Old 11-12-18, 03:32 PM
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Silverpaws
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Is there any information available which would indicate the criteria which Lexus is using to determine which vehicles the letters will be issued for?
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Old 11-13-18, 07:50 AM
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Originally Posted by Silverpaws
Is there any information available which would indicate the criteria which Lexus is using to determine which vehicles the letters will be issued for?
visual inspection in my case. All are included as far as I know
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Old 11-13-18, 08:13 AM
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Any panels that would be replaced need to be sticky
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Old 11-13-18, 08:29 AM
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Originally Posted by Jasoneo5
Any panels that would be replaced need to be sticky
my drivers door panel was cracked not sticky. Parts ordered
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Old 11-13-18, 02:36 PM
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Silverpaws
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Is there an indication that Lexus is limiting this "invitation" for evaluation of the sticky/melting issue to owners who regularly service their cars at the Lexus dealer? This is not practical for me since the nearest Lexus dealer is located over 100 miles away. We do however, have running water, electricity, and cable tv/high speed internet
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Old 11-13-18, 10:21 PM
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Mine got done 2 weeks ago
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Old 11-15-18, 05:20 AM
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After inquiring by email thru the Lexus Driver's site, I received a reply confirming that my VIN # was included in the warranty enhancement program and that I would receive a letter within a few weeks. This indicates to me that everyone who potentially has this problem will be included in the program.
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