LS - 4th Gen (2007-2017) Discussion topics related to the current flagship models LS460, LS460L and LS600H

God I hate dealers

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Old 08-22-07, 12:03 PM
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zzzzdoc
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Default God I hate dealers

After not having my message returned, AGAIN, I called my salesman again asking about the ETA of my LS600hL. I was told that my car was not on the September allocation, but two other ones were. They seemed surprised, as my order predated theirs by months. So much for their vaunted waiting list, and my deposit. Are these cars being built one color at a time?

So here I am again, not knowing anything about the delivery date of the car. Simply amazing. It's times like this that make me wonder why I'm loyal to the brand.
Old 08-22-07, 12:15 PM
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joedaddy1
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God is on vacation this week, but i am taking his messages.

He said that it might be because they received the other folks SPECIFIED colors/options first, as opposed to yours.

but God also did mention that he will see what he can do about the other problem you are having.
Old 08-22-07, 12:17 PM
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rominl
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the way they do it is to put your orders in and your order will be in line with the whole nation (or something like that).

so for example if you order a color that has more orders from other dealerships around the nation, your wait time will be longer. maybe the other two people they order a combo that's less requested so they get the car sooner

that would be my guess.
Old 08-22-07, 12:43 PM
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Helmar
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It's my understanding that for the time being, LS600hL's are being built in only 4 exterior colors (Starfire Pearl, Metallic Mercury, Smoky Granite, and one of the blacks) and 1 trim level.

Also, they're being allotted to dealers based on the number of LS460's they've sold.

My deposit was made on August 7, 2006 but I had to take what arrived.

Maybe in a year or so, they'll be more customizable.

HBH
Old 08-22-07, 12:48 PM
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Gojirra99
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Default When are they delivering the exclusive paint for the 600hL ?

I can't wait to see a Black Opal 600hL gets delivered & posted here, or better still, where I can see it in person.
So far, the only 600hL's I've seen in person are in Black Sapphire, Verdigris(2 of them), Smoky Granite & Obsidian(two).
Old 08-22-07, 01:13 PM
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Originally Posted by Robarapta
I can't wait to see a Black Opal 600hL gets delivered & posted here, or better still, where I can see it in person.
So far, the only 600hL's I've seen in person are in Black Sapphire, Verdigris(2 of them), Smoky Granite & Obsidian(two).
lol i guess there are a lot more ls600hl in canada? so far i have only seen one obsidian
Old 08-22-07, 01:37 PM
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zzzzdoc
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My order was for Black Opal with Premium Package II.

As far as allocation per number of LS460s sold, I might be SOL. My dealership certainly isn't up there with the numbers of cars that JM Lexus sells, for example.

I put my deposit in at the LS460 launch party. Not that that means much, evidently.

It's not that I'm pissed that I'm not first down here (though I should have been) as much as I hate when they conveniently don't call you back if the answer to your question is bad news.
Old 08-22-07, 02:40 PM
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rominl
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i agree about the response part, they should have done better to answer your question

black opal, it's my guess but i'd bet it's one of the most requested color for the 600hl coz' it's completely exclusive. if that's the case, it's very possible that you are low on the national order list.
Old 08-22-07, 05:14 PM
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jettie1767
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I have never had to wait in line for a car at my dealer even if they had a waiting list like when the SC430 or the new IS first came out. I was able to get those cars right when they came out. When I went the other weekend, there was a 600hl available...silver color which was spoken for but they have asked me if I would like to take it that day. But, I opted for the swb because I didn't really need a long-wheel base for one and I didn't want to risk taking a 1st year model hybrid vehicle.
Old 08-22-07, 06:54 PM
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Gojirra99
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Originally Posted by rominl
lol i guess there are a lot more ls600hl in canada? so far i have only seen one obsidian
I've been visiting the dealers the past few weekends looking for them to see what they've got. I saw all of those in their lots pre-sold & waiting to be picked up.
Old 08-22-07, 09:27 PM
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wow so happy 600hl hitting dealerships already? nice!!!
Old 08-23-07, 03:19 AM
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Oh Canada....
Old 08-23-07, 06:13 AM
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Originally Posted by zzzzdoc
It's not that I'm pissed that I'm not first down here (though I should have been) as much as I hate when they conveniently don't call you back if the answer to your question is bad news.
I would tell the salesperson you expect to get updates on a $120K order! If he or she does not seem responsive then I'd talk to the sales manager and maybe ask to deal with a better salesperson.

If they can't make a simple update courtesy call that's very lame.
Old 08-24-07, 10:52 AM
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There was a problem with production on the executive package (issues with the leather dash). This delayed many of the executive packages from their proposed delivery allocations.
Old 08-24-07, 10:57 AM
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Originally Posted by CDN_Lexus
There was a problem with production on the executive package (issues with the leather dash). This delayed many of the executive packages from their proposed delivery allocations.
i think that applies to canada 600hl only? i believe here in the US all 600hl have leather dash standard

i can imagine the delay though, they are all hand made...


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