Hey all, I went to replace my NAV DVD and got the infamous "will not eject issue". I searched and could not find any cure, so I uncovered my own.

First you will need to search online for the instructions on how to to find and expose the unit, once you have gotten the unit exposed, I would try to operate the eject slide several times while pushing in on the slide switch (you'll find out why later).

If this does not work you will have to remove the player face plate. I removed the entire unit and the bracket as well (you may not have to remove all this, but I did). What you are needing is the ability to remove the face plate. There were 4 wire pigtails in the back of my unit.

There are 2 tabs on top of the unit where the faceplate is snapped into place, push down on these with a flat blade screwdriver and gently pry the face plate away from the unit.Once you have the face plate off, to the left of the DVD opening you will see 2 micro-switches; one is a rocker and one push button. If you were to look at the back of the face plate while operating the eject slide switch, you will see that during this operation as the slide moves, it depresses both the rocker and the push button switches - this is what you need to replicate with your fingers. I simply plugged the wires back in the unit for power and used my fingers to operate the switches, bingo, opened right up; install the DVD and reinstall everything. You are now done.

 

Bingo ! I just had the same thing happen to me. I couldn't get it to eject, so I also took off the faceplate, manually pushed in the 2 micro-switches, & EJECT it did.
The slide switch must not be pushing correctly what it should be. Anyway, I saw your post AFTER I also had figured it out. Also, I'd like to remind anyone that it can't reject without power, so remember to have the key on Acc.