HIDEXTRA.com HID Review
Intermediate
Joined: Jul 2010
Posts: 283
Likes: 5
From: Gulf Coast
I inquired about the Black Friday Sale and this is their response:
The sale won't be announced until tomorrow on our website however definitely check out our facebook page www.facebook.com/hidextra where we have already announce the sale.
HIDeXtra
The sale won't be announced until tomorrow on our website however definitely check out our facebook page www.facebook.com/hidextra where we have already announce the sale.
HIDeXtra
Driver
Joined: Feb 2010
Posts: 147
Likes: 8
From: ca
This is a great seller and a great HID kit. I have had there kits on all of my cars and have not had any problems. They are a great seller and the customer service I have had is top notch. I just orderd two kits on their black friday sale and I got them super quick.
I will be installing them this weekend and Hope to post up some pics soon.
I will be installing them this weekend and Hope to post up some pics soon.
Just got my 5000k HID kit in, and needless to say i am very impressed. I strayed away from HIDEXTRA for a while after a bad experience and went with DDM, i ordered a kid on the black friday sale not knowing it was from HIDEXTRA and thinking it was DDM, i got my kit and it is so much better then the first kit i got 2 or 3 years ago. If i had more cars, i would keep ordering from you guys, Good job with the improvements.
Just got my 5000k HID kit in, and needless to say i am very impressed. I strayed away from HIDEXTRA for a while after a bad experience and went with DDM, i ordered a kid on the black friday sale not knowing it was from HIDEXTRA and thinking it was DDM, i got my kit and it is so much better then the first kit i got 2 or 3 years ago. If i had more cars, i would keep ordering from you guys, Good job with the improvements.
So i initially was planning on ordering from DDM Tuning, but i decided to give HIDextra a try...
Big MISTAKE...it is now a week and not a word from them. So i Message them on the FB page and they tell me after 5 days of waiting, they havent shipped my order due to Credit Card owner verification, Now why did they wait for ME to contact them, to tell me that? A reply takes 2 mins. Why didnt i receive am email the next morning or day.. They gave me a Phone number to call 2 days ago to verify everything. I called and called no answer... No replies on FB. They need verification AFTER they charge? This is EXTREMELY frustrating,,, I expect some type of accommodation, next day shipping? Once i can get a hold of them that is.
^My order came in within 5 days i'm pretty sure. I'm sure they will take care of the issue, while my experience with their products has been both great and terrible, their customer service has always been vetter then DDM's. Also DDM takes almost 2 weeks for the product to get to you, no matter what it is, at least if you live in new york like me
^My order came in within 5 days i'm pretty sure. I'm sure they will take care of the issue, while my experience with their products has been both great and terrible, their customer service has always been vetter then DDM's. Also DDM takes almost 2 weeks for the product to get to you, no matter what it is, at least if you live in new york like me
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i ordered one 6k, one 8k, and two 3k for the fogs on black friday weekend. I installed the 6k and 3k. Everything seemed to be working fine until an hour later all my lights stopped working. I think i have a blown fuse.
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tim817
IS - 2nd Gen (2006-2013)
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Apr 1, 2008 12:45 AM
