Notices
LC Model (2018-present)

Dealer Forcing Smart Shield

Thread Tools
 
Search this Thread
 
Old Feb 21, 2023 | 07:25 PM
  #16  
TripFarmer's Avatar
TripFarmer
Driver
 
Joined: Sep 2016
Posts: 76
Likes: 71
From: Alabama
Default

Originally Posted by NiceCars
Wow $10k lol
We will walk if they don’t get their act together and there better not be any more surprises.

BTW, did you pay a deposit?
Reply
Old Feb 21, 2023 | 07:29 PM
  #17  
NiceCars's Avatar
NiceCars
Thread Starter
Intermediate
 
Joined: Feb 2022
Posts: 417
Likes: 115
From: FL
Default

Originally Posted by TripFarmer
BTW, did you pay a deposit?
No done as a courtesy for me. Up until today they’ve been great.
Reply
Old Feb 21, 2023 | 07:32 PM
  #18  
ksegg's Avatar
ksegg
Driver
 
Joined: Oct 2022
Posts: 53
Likes: 35
From: GA
Default

I was told the exact same thing. I must've told my sales guy a million times I do NOT want tint or ceramic forced on me.

I'm super picky about detailing so I usually get my car sent to get PPF'ed (in a place I vetted and trust) upon delivery.

I told them it was a deal breaker.
Reply
Old Feb 21, 2023 | 08:06 PM
  #19  
NiceCars's Avatar
NiceCars
Thread Starter
Intermediate
 
Joined: Feb 2022
Posts: 417
Likes: 115
From: FL
Default

Originally Posted by TripFarmer
If you have a backup why even mess with these guys? I bought mine 850 miles away and had it shipped enclosed. Great Dealer and Sales Manager. Did everything they were supposed to do, as did I. It was a Win-Win.
I prefer to inspect before I buy but if these guys don’t make things right I will go elsewhere. Who did you use for transportation?
Reply
Old Feb 21, 2023 | 08:08 PM
  #20  
NiceCars's Avatar
NiceCars
Thread Starter
Intermediate
 
Joined: Feb 2022
Posts: 417
Likes: 115
From: FL
Default

Originally Posted by ksegg
I was told the exact same thing. I must've told my sales guy a million times I do NOT want tint or ceramic forced on me.

I'm super picky about detailing so I usually get my car sent to get PPF'ed (in a place I vetted and trust) upon delivery.

I told them it was a deal breaker.
Thanks, I trust they acquiesced?
Reply
Old Feb 22, 2023 | 06:16 AM
  #21  
azmojo's Avatar
azmojo
Instructor
15 Year Member
Photogenic
 
Joined: Aug 2010
Posts: 887
Likes: 172
From: AZ
Default

Unless there is some major demand for this vehicle, they will eventually relent and make the sale on your terms which are reasonable. You just have to be strong.
Reply
Old Feb 22, 2023 | 06:54 AM
  #22  
NiceCars's Avatar
NiceCars
Thread Starter
Intermediate
 
Joined: Feb 2022
Posts: 417
Likes: 115
From: FL
Default

Originally Posted by azmojo
Unless there is some major demand for this vehicle, they will eventually relent and make the sale on your terms which are reasonable. You just have to be strong.
We will be, thanks.
Reply
Old Feb 22, 2023 | 07:07 AM
  #23  
ksegg's Avatar
ksegg
Driver
 
Joined: Oct 2022
Posts: 53
Likes: 35
From: GA
Default

Originally Posted by NiceCars
Thanks, I trust they acquiesced?
He said he'll "speak to his Manager" about it. Haven't heard back. He can speak to him all he wants, I'm not paying for something I don't want. Period.
Reply
Old Feb 22, 2023 | 07:09 AM
  #24  
NiceCars's Avatar
NiceCars
Thread Starter
Intermediate
 
Joined: Feb 2022
Posts: 417
Likes: 115
From: FL
Default

Originally Posted by ksegg
He said he'll "speak to his Manager" about it. Haven't heard back. He can speak to him all he wants, I'm not paying for something I don't want. Period.
Amen brother
Reply
Old Feb 22, 2023 | 07:53 AM
  #25  
Enzo954's Avatar
Enzo954
Advanced
Photogenic
Liked
Loved
Top Answer: 1
 
Joined: Jun 2022
Posts: 564
Likes: 441
From: USA
Default

NiceCars...what dealership are you dealing with in Florida?
Reply
Old Feb 22, 2023 | 07:55 AM
  #26  
TipsyTonio's Avatar
TipsyTonio
Racer
Liked
Loved
Community Favorite
Top Answer: 1
 
Joined: Jun 2021
Posts: 1,869
Likes: 2,331
From: Florida
Default

Originally Posted by NiceCars
I wouldn’t want it even if it was n/c. Since I was dealing directly with the mgr she’s the last person I figured would try to force something. I also didn’t want to discuss #’s until the car arrived and we were happy with it, plus it will be the end of the month. This reminds me of the old polyglycoat crap (based out of Boca Raton Fl) many new car dealers used to use as an add on until they had their asses sued as it was essentially nothing more than a glorified wax . Btw, I’m in Fl so SE Toyota distributors gets their hands on every new vehicle that enters their region and they are notorious for add on crap like the infamous gold emblem packages they were also sued for forcing their dealers to install. I never thought Lexus would be affected by this.
Southeast Toyota is notorious for this crap but they actually don't push their crap on Lexus products. The only thing they install are OEM port installed options, unlike in Toyota land where they have their own region specific options and accessories. SET processes the vehicles but other than that they don't really interfere in the Lexus operations. So much so that SET uses their in house trucking company for Toyota's, but all Lexus' are transported via a third party called Centurion. This option is being pushed by the dealer, not the distributor. Which dealer are you dealing with?
Reply
Old Feb 22, 2023 | 08:53 AM
  #27  
NiceCars's Avatar
NiceCars
Thread Starter
Intermediate
 
Joined: Feb 2022
Posts: 417
Likes: 115
From: FL
Default

Originally Posted by Enzo954
NiceCars...what dealership are you dealing with in Florida?
I’ll make it known once the dust settles with all this, and want to see if they make it right in the interim. As of now it’s been radio silence since I wrote them we absolutely don’t want the car treated.

Last edited by NiceCars; Feb 22, 2023 at 09:09 AM.
Reply
Old Feb 22, 2023 | 08:54 AM
  #28  
NiceCars's Avatar
NiceCars
Thread Starter
Intermediate
 
Joined: Feb 2022
Posts: 417
Likes: 115
From: FL
Default

Originally Posted by TipsyTonio
Southeast Toyota is notorious for this crap but they actually don't push their crap on Lexus products. The only thing they install are OEM port installed options, unlike in Toyota land where they have their own region specific options and accessories. SET processes the vehicles but other than that they don't really interfere in the Lexus operations. So much so that SET uses their in house trucking company for Toyota's, but all Lexus' are transported via a third party called Centurion. This option is being pushed by the dealer, not the distributor. Which dealer are you dealing with?
Good info thanks, re the dealer’s name see my previous post.
Reply
Old Feb 22, 2023 | 01:49 PM
  #29  
NiceCars's Avatar
NiceCars
Thread Starter
Intermediate
 
Joined: Feb 2022
Posts: 417
Likes: 115
From: FL
Default

Update: I have yet to hear back from the dealership and sent the sales mgr another text indicating I need confirmation the car would not be treated, and if by chance it inadvertently was after it arrives, it would negate our interest. My guess is they'd try to say it fell through the cracks and was done by accident etc., so I wanted to put them on notice I'm one step ahead of any tricks so to speak...

Still hoping this works out well but I'm now not so sure...what a poor way to do business.

EDIT: GSM is now involved so it should all be good...keep you all posted.

Last edited by NiceCars; Feb 22, 2023 at 02:49 PM.
Reply
Old Feb 22, 2023 | 02:13 PM
  #30  
Enzo954's Avatar
Enzo954
Advanced
Photogenic
Liked
Loved
Top Answer: 1
 
Joined: Jun 2022
Posts: 564
Likes: 441
From: USA
Default

Originally Posted by NiceCars
Update: I have yet to hear back from the dealership and sent the sales mgr another text indicating I need confirmation the car would not be treated, and if by chance it inadvertently was after it arrives, it would negate our interest. My guess is they'd try to say it fell through the cracks and was done by accident etc., so I wanted to put them on notice I'm one step ahead of any tricks so to speak...

Still hoping this works out well but I'm now not so sure...what a poor way to do business.
The problem is that you didn't put down a deposit so they'll probably just sell it to someone else who is willing to pay. I do hope it works out for you and they honor the verbal agreement.
Reply



All times are GMT -7. The time now is 10:53 PM.