Hey everyone,

Wondering if some of you can chime in and help me out here please. I went to the dealership yesterday to get my wheel alignment done (got spacers and new tires) done. Service rep asked why I needed the wheel alignment, and I told him - new tires and spacers - preventative (I had no issues). Let me say that my car has lowered suspension, which is why I have negative camber. I got the alignment done, and the service rep immediately tells me over the phone, that the alignment has been done but the car now pulls to the right slightly. I told him that I didn't have that issue before, and it shouldn't be pulling to the right. Once I picked up the car, and drove it for a while, I noticed the pull to the right, which I NEVER had before on my LC. Service rep said that if I did notice the pull, then it's not an alignment issue, it's an issue with the wheel balancing (WTF)? I emailed him back letting him know that my car wasn't pulling to the right before the alignment and that they should either resolve the issue or refund me the money. Wanted to know if anyone here who has alignment experience notices anything wrong with the alignment numbers on the report please. I will keep you updated on what the dealership decides to do. Thanks in advance!

 

Go to a good alignment shop alignment specialist shop that can properly diagnose the issue. Of course ir should not pull in any direction and not related to wheel balancing

 

using a dealer for alignment of a car that's got aftermarket wheels, springs, and spacers is not really a great idea, as that's not what they do.

as sick says, find a shop that deals with these kind of issues. must be one in your area.

 

I would ask for your money back and go somewhere else, or demand to have a different tech realign your car. The front toe is completely off. This has nothing to do with lowering or spacers. There is more than enough travel in the factory tie rods to compensate for lowering your car several inches.

Toe in (positive) means that the wheel is toed towards the center of the car. Toe out (negative) means that the wheel is toed away from the center of the car. Zero toe means the wheels are perfectly parallel with the axis of the car.

You have front toe in on the driver's side (the left wheel is toed to the center, or towards the right) and toe out on the passenger side (the right wheel is toed away from the center, also to the right). You also have negative total toe, so the combined front wheels results in toe out, which will both exacerbate the offset alignment accelerate tire wear.

It is readily apparent, then, that if your steering wheel wheel is pointed straight, and both front wheels are toed to the right, the car will pull to the right. Before, although your alignment was similarly offset, your total toe was positive, or toe in, which will bring the toe closer to zero when you begin driving down the road and the suspension bushing compress with rolling resistance of the tires on the road. Toe in can hide some of the negative effects of misalignment.

I am a suspension and alignment nut - I am very sensitive to steering weight and centerline alignment. I forewarn my service advisors when I get my car aligned and ask them to put their best tech on it, or if they are not comfortable with a bring-back, decline to perform the service. If I was given this alignment sheet when I arrived to pick up the car, I would not have accepted the car back.

 

Guys thanks for all your input - especially @panyo64 .

Update: I had a talk with the head tech at the dealership (whom I know personally) and he apologized for the error. He personally got the issue resolved and test drove the car afterwards. I just got home about a couple hours ago from picking the vehicle up from the dealer and now seems fine, though I didn't get a wheel alignment report. Nevertheless, I might have to find a reputable wheel alignment shop to make sure nothing is out of alignment.