First two services ?
Thread Starter
Intermediate
Joined: Jul 2013
Posts: 263
Likes: 98
From: TN
First two services ?
My local dealer says that the initial 1,000-mile check counts as one of the two complementary services.
My understanding was that the first two services were the 5 and 10k which includes oil changes.
Can anyone comment their experience with this.
My understanding was that the first two services were the 5 and 10k which includes oil changes.
Can anyone comment their experience with this.
Instructor
Joined: Mar 2015
Posts: 1,189
Likes: 823
From: Vancouver BC
second complementary service is an oil change.
I dont think there's a 3rd, but i could be wrong.
I forced them to change the oil at 1000km mark out of my own pocket (300 bucks canadian)
then i changed my own oil just now at 6400km. Ill get the 2nd complementary service done at 12,000km and then continue to change my own oil/filter every 7000km.
Instructor
Joined: Aug 2010
Posts: 887
Likes: 172
From: AZ
Google is your friend. https://www.cerritoslexus.com/complimentaryservice/
"Bringing your vehicle in for service shouldn’t take everything out of you. Every new Lexus comes with complimentary first and second scheduled maintenance services. These services are provided at 6 months/5,000 miles and 12 months/10,000 miles, whichever comes first."
"Bringing your vehicle in for service shouldn’t take everything out of you. Every new Lexus comes with complimentary first and second scheduled maintenance services. These services are provided at 6 months/5,000 miles and 12 months/10,000 miles, whichever comes first."
Thread Starter
Intermediate
Joined: Jul 2013
Posts: 263
Likes: 98
From: TN
Google is your friend. https://www.cerritoslexus.com/complimentaryservice/
"Bringing your vehicle in for service shouldn’t take everything out of you. Every new Lexus comes with complimentary first and second scheduled maintenance services. These services are provided at 6 months/5,000 miles and 12 months/10,000 miles, whichever comes first."
"Bringing your vehicle in for service shouldn’t take everything out of you. Every new Lexus comes with complimentary first and second scheduled maintenance services. These services are provided at 6 months/5,000 miles and 12 months/10,000 miles, whichever comes first."
He said the LC 500 was different since it was required to be brought in for a 1k check.
They count that as service #1 and the 5k service as #2.
Was told this has applied to all the LC's they have sold.
Intermediate
Joined: Jul 2016
Posts: 269
Likes: 48
From: CA
If I remember correctly, on the Sale Sticker also listed 2 complimentary service at 5K and 10K.
Last edited by dknyov; Jun 7, 2023 at 07:48 AM.
Intermediate
Joined: Jul 2016
Posts: 269
Likes: 48
From: CA
Did you bring in your car at 1K? I didnot bring my car in at 1K? I brought my car in at 5K, then at 10K. The SA told me I have to pay for it. I show them what it is said on the Lexus website, he said those are not apply for LC. I told him, where are the word except the LC, he just silent, and told me, we will do it for you without charge, duh. I wait for the Survey email after service to complain to Lexus, but the email never come lol.
Thread Starter
Intermediate
Joined: Jul 2013
Posts: 263
Likes: 98
From: TN
Did you bring in your car at 1K? I didnot bring my car in at 1K? I brought my car in at 5K, then at 10K. The SA told me I have to pay for it. I show them what it is said on the Lexus website, he said those are not apply for LC. I told him, where are the word except the LC, he just silent, and told me, we will do it for you without charge, duh. I wait for the Survey email after service to complain to Lexus, but the email never come lol.
Guess I should have skipped the 1k like you.
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Driver
Joined: Sep 2016
Posts: 76
Likes: 71
From: Alabama
I bought my ‘22 a year ago. There was conflicting information between Lexus’ site and my Owner’s Manual on what complimentary services you got. I pointed out the conflicting info to my Dealer’s Service Manager and he said he’d do all 3. Was concerned when I went back for the 3rd (10k mile) but nothing was said and I drove home after getting the 10k service done complimentary. Do your own research and see if you find the conflicting info I did. Then point it out. The 1,000 is basically nothing. They should want your business. Try another Dealer if you have that option.
Last edited by TripFarmer; Jun 8, 2023 at 09:11 AM.
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Instructor
Joined: Aug 2010
Posts: 887
Likes: 172
From: AZ
You should point out that it says "EVERY" and there is no fine print with any exclusions.
Pit Crew
Joined: Jul 2012
Posts: 184
Likes: 23
From: Ontario
I get all my oil changes done at a Toyota dealer since purchase. Last week I did a carfax check on my car, not a single entry for those service jobs. If someone looked at it, they would think I never serviced my car.
Thread Starter
Intermediate
Joined: Jul 2013
Posts: 263
Likes: 98
From: TN
According to my LC owners manual only the 1k and 5k service is free.
1k is inspection only and 5k includes oil change.