who has had coolant leak around valley plate?
01-26-18, 05:33 AM
#301
Driver School Candidate
Join Date: Mar 2016
Location: AZ
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Looks like I'm the next victim of this leak. I took my 2010 in yesterday because I saw coolant on the transmission housing when I was underneath it to change the oil. They called and said it was the valley plate leaking. I am out of warranty because of years, but it only has 65,000 miles on it. I think I will do like some others on here and make some calls/complaints. Maybe because this is so common it should be a recall and because it is under the mileage of the warranty they might cut me a break... fingers crossed...
01-26-18, 10:16 AM
#302
Driver School Candidate
Join Date: Mar 2016
Location: AZ
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UPDATE - just for information for others. I was quoted $1586 to have this fixed. That included the $149 that was to diagnose the problem.
I called and talked to the SA. I told him that I have found out (from this group) that this happens to pretty much all of the ISFs and the fact that I am barely out of the 72 months and still under the 70k miles is frustrating. I asked him to see if he can talk to their Lexus rep or something to see if they can do something to help with this situation. He called me back shortly later and said that the service manager agreed to cover 50% of the cost of this repair. So I am now getting it done for under $800. I was considering taking it to a non-dealer shop, but to have it done at the dealer, get the loaner, etc... for $800? Not bad. I can handle that.
My Lexus dealer seems to always come through with taking care of me like this. Just goes to show it never hurts to ask!
I called and talked to the SA. I told him that I have found out (from this group) that this happens to pretty much all of the ISFs and the fact that I am barely out of the 72 months and still under the 70k miles is frustrating. I asked him to see if he can talk to their Lexus rep or something to see if they can do something to help with this situation. He called me back shortly later and said that the service manager agreed to cover 50% of the cost of this repair. So I am now getting it done for under $800. I was considering taking it to a non-dealer shop, but to have it done at the dealer, get the loaner, etc... for $800? Not bad. I can handle that.
My Lexus dealer seems to always come through with taking care of me like this. Just goes to show it never hurts to ask!
01-26-18, 10:22 AM
#303
UPDATE - just for information for others. I was quoted $1586 to have this fixed. That included the $149 that was to diagnose the problem.
I called and talked to the SA. I told him that I have found out (from this group) that this happens to pretty much all of the ISFs and the fact that I am barely out of the 72 months and still under the 70k miles is frustrating. I asked him to see if he can talk to their Lexus rep or something to see if they can do something to help with this situation. He called me back shortly later and said that the service manager agreed to cover 50% of the cost of this repair. So I am now getting it done for under $800. I was considering taking it to a non-dealer shop, but to have it done at the dealer, get the loaner, etc... for $800? Not bad. I can handle that.
My Lexus dealer seems to always come through with taking care of me like this. Just goes to show it never hurts to ask!
I called and talked to the SA. I told him that I have found out (from this group) that this happens to pretty much all of the ISFs and the fact that I am barely out of the 72 months and still under the 70k miles is frustrating. I asked him to see if he can talk to their Lexus rep or something to see if they can do something to help with this situation. He called me back shortly later and said that the service manager agreed to cover 50% of the cost of this repair. So I am now getting it done for under $800. I was considering taking it to a non-dealer shop, but to have it done at the dealer, get the loaner, etc... for $800? Not bad. I can handle that.
My Lexus dealer seems to always come through with taking care of me like this. Just goes to show it never hurts to ask!
Absolutely! In my experience goodwill credits are based on dealer "paying for service" from the dealer and brand loyalty from Lexus Corp and everyone is going to have a different situation, but ALWAYS ask!!
01-26-18, 08:23 PM
#304
Final update for me hopefully. I apparently have the best Lexus SA/dealer here in Texas. My guy went to bat for me and it looks like I'm not going to pay anything out of pocket. I have a 2009 with about 85,000 miles. Granted I have gotten all my services done at the same dealership including out of warranty repairs and have had all my oil changes done there (I supply oil and filter). This is my first Lexus but have owned 5 Toyotas previously. I think that must come into play. I had been in a loaner for a couple weeks and when I called to see if they had heard back from corporate he had me come in to pick up my car because they had already done the repair. I didn't "authorize" them to do the repair yet without hearing back from his representative but he told me they wouldn't have done it if he wasn't confident in them covering the total cost. That was over 2 weeks ago and my coolant level has stayed at full where as before it would always be at the low mark. The heater works again as well, thank god.
01-27-18, 11:10 AM
#305
Final update for me hopefully. I apparently have the best Lexus SA/dealer here in Texas. My guy went to bat for me and it looks like I'm not going to pay anything out of pocket. I have a 2009 with about 85,000 miles. Granted I have gotten all my services done at the same dealership including out of warranty repairs and have had all my oil changes done there (I supply oil and filter). This is my first Lexus but have owned 5 Toyotas previously. I think that must come into play. I had been in a loaner for a couple weeks and when I called to see if they had heard back from corporate he had me come in to pick up my car because they had already done the repair. I didn't "authorize" them to do the repair yet without hearing back from his representative but he told me they wouldn't have done it if he wasn't confident in them covering the total cost. That was over 2 weeks ago and my coolant level has stayed at full where as before it would always be at the low mark. The heater works again as well, thank god.
02-09-18, 08:01 AM
#306
Ok, a little background..
I went to Lexus late last year because I was loosing coolant level and read this thread and thought I had the valley plate leak also. After they check on my car they say they found a small leak on my water pump and was replaced under warranty. But a short time after, I noticed the coolant level dropped again and I refilled a few times. I even came here and ask how do you check the coolant level. (while car is off, hot, etc.)
So, now to this week...
I took the car in for check that level loss and they didn't found anything leaking. They claim there is no leak because the car passed an overnight pressure test. So they replaced the radiator cap because they think maybe the cap wasn't sealing properly and was causing the coolant to evaporate.
Now, pros from ClubLexus... Is this possible?
I went to Lexus late last year because I was loosing coolant level and read this thread and thought I had the valley plate leak also. After they check on my car they say they found a small leak on my water pump and was replaced under warranty. But a short time after, I noticed the coolant level dropped again and I refilled a few times. I even came here and ask how do you check the coolant level. (while car is off, hot, etc.)
So, now to this week...
I took the car in for check that level loss and they didn't found anything leaking. They claim there is no leak because the car passed an overnight pressure test. So they replaced the radiator cap because they think maybe the cap wasn't sealing properly and was causing the coolant to evaporate.
Now, pros from ClubLexus... Is this possible?
02-09-18, 08:14 AM
#307
Ok, a little background..
I went to Lexus late last year because I was loosing coolant level and read this thread and thought I had the valley plate leak also. After they check on my car they say they found a small leak on my water pump and was replaced under warranty. But a short time after, I noticed the coolant level dropped again and I refilled a few times. I even came here and ask how do you check the coolant level. (while car is off, hot, etc.)
So, now to this week...
I took the car in for check that level loss and they didn't found anything leaking. They claim there is no leak because the car passed an overnight pressure test. So they replaced the radiator cap because they think maybe the cap wasn't sealing properly and was causing the coolant to evaporate.
Now, pros from ClubLexus... Is this possible?
I went to Lexus late last year because I was loosing coolant level and read this thread and thought I had the valley plate leak also. After they check on my car they say they found a small leak on my water pump and was replaced under warranty. But a short time after, I noticed the coolant level dropped again and I refilled a few times. I even came here and ask how do you check the coolant level. (while car is off, hot, etc.)
So, now to this week...
I took the car in for check that level loss and they didn't found anything leaking. They claim there is no leak because the car passed an overnight pressure test. So they replaced the radiator cap because they think maybe the cap wasn't sealing properly and was causing the coolant to evaporate.
Now, pros from ClubLexus... Is this possible?
02-09-18, 05:02 PM
#308
Ok, a little background..
I went to Lexus late last year because I was loosing coolant level and read this thread and thought I had the valley plate leak also. After they check on my car they say they found a small leak on my water pump and was replaced under warranty. But a short time after, I noticed the coolant level dropped again and I refilled a few times. I even came here and ask how do you check the coolant level. (while car is off, hot, etc.)
So, now to this week...
I took the car in for check that level loss and they didn't found anything leaking. They claim there is no leak because the car passed an overnight pressure test. So they replaced the radiator cap because they think maybe the cap wasn't sealing properly and was causing the coolant to evaporate.
Now, pros from ClubLexus... Is this possible?
I went to Lexus late last year because I was loosing coolant level and read this thread and thought I had the valley plate leak also. After they check on my car they say they found a small leak on my water pump and was replaced under warranty. But a short time after, I noticed the coolant level dropped again and I refilled a few times. I even came here and ask how do you check the coolant level. (while car is off, hot, etc.)
So, now to this week...
I took the car in for check that level loss and they didn't found anything leaking. They claim there is no leak because the car passed an overnight pressure test. So they replaced the radiator cap because they think maybe the cap wasn't sealing properly and was causing the coolant to evaporate.
Now, pros from ClubLexus... Is this possible?
03-02-18, 03:16 PM
#310
Go to a different dealer or a trustworthy mechanic!
03-02-18, 04:08 PM
#314
03-02-18, 04:11 PM
#315
Pole Position
The credit seems on par with what Lexus was giving some people, so it's more the dealership is overcharging you or it's the California tax you guys pay out there for the sunny weather
