Dealer can't fix noise from rear suspension/brakes. (FIXED - post 44)
#31
Lexus Fanatic
Im so sorry to hear this bro. This **** will drive one crazy. I would have them reevaluate the repair and make sure all is tight. Unless its just those ruff roads
#32
Instructor
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Damn, I'm not surprised. If it makes you feel better, I started with a 2007 is250, then 2012 is 350, I'm on my second 2011 ISF. Guess what? They all did the same! It didn't bother me as much. I will honestly remember about it only when backing out of the drive way or going over speed bumps at work. When I remembered about it at the dealership. My tech diagnosed it as loose bolts around the stock diffuser area, from the right passenger section. It didn't make sense to me as it clearly only makes the noise when going over bumps. Especially from the strut/suspension section in the right rear. My solution, just turn up the volume on the radio...lol. I'll bring it up again, when I see my tech in two weeks. I'll show him this thread as well and see what we can dig up.
#35
Driver School Candidate
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#36
Driver School Candidate
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#37
Driver School Candidate
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Damn, I'm not surprised. If it makes you feel better, I started with a 2007 is250, then 2012 is 350, I'm on my second 2011 ISF. Guess what? They all did the same! It didn't bother me as much. I will honestly remember about it only when backing out of the drive way or going over speed bumps at work. When I remembered about it at the dealership. My tech diagnosed it as loose bolts around the stock diffuser area, from the right passenger section. It didn't make sense to me as it clearly only makes the noise when going over bumps. Especially from the strut/suspension section in the right rear. My solution, just turn up the volume on the radio...lol. I'll bring it up again, when I see my tech in two weeks. I'll show him this thread as well and see what we can dig up.
#38
Driver School Candidate
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I use my parking brake every single time I park the car, regardless of the road incline. I don't think it has anything to do with the braking system.
#39
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Rear noise with isf model is a common problem dealer not welling to deal with it
Is it possible it's the sway bar end link or bushing? My noise started just as you said, then started on the drivers too. Now I don't know 100% if that's the problem but when the car is on a hoist, everything looks and feels solid. You can drive without a swaybar, remove it and go for a drive and see if the noise goes away.
#40
Driver School Candidate
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My recommendation is to escalate to lexus America and Japan because no real fix is found to be called successful, and dealers are not helpful, this is a design issue they are not welling to invest money to fix their problems with bad design, I have tried everything possible and all what they say now is this noise is normal and within spec, so am going to complain to corporate or they need to give me my money back with original purchase price
I sent a PM to some of those who replied in this thread. Corporate wanted to know which dealers encountered this problem, and what repairs were made. Please reply if you can. Thank you so much!
#43
Driver School Candidate
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#44
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I just wanted to give an update. I had my car repaired again by the dealer a few weeks ago. This time, the FTS (Mike S.) came out and test drove the car for two hours. Mike was the same FTS that told the dealer to replace the shocks last year but didn't actually test drive my car. This time, after clocking in 50 miles, he determined that the noise was coming from the rear spring (not shocks) so that was replaced along with some bushings. The previous repair didn't replace the spring, only the shocks and bushings.
Not only is the tapping noise gone now, but there's no squeaking sounds when going over speed bumps. From about a few years ago, I had "normal" suspension noises, but I attributed that to normal wear and tear. Now I realize that the spring had been defective for a few years. Fool is me.
Anyways, I'm just glad I can enjoy my ride in peace.
Also, I want to thank those who responded to my PMs. Thank you for helping me out!
BTW, how do you change the thread title to reflect that the problem has been solved?
Not only is the tapping noise gone now, but there's no squeaking sounds when going over speed bumps. From about a few years ago, I had "normal" suspension noises, but I attributed that to normal wear and tear. Now I realize that the spring had been defective for a few years. Fool is me.
Anyways, I'm just glad I can enjoy my ride in peace.
Also, I want to thank those who responded to my PMs. Thank you for helping me out!
BTW, how do you change the thread title to reflect that the problem has been solved?
Last edited by jasole; 12-11-16 at 05:18 PM.
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RXGS (12-11-16)
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