What is the condition of the navi screen in your IS C?
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What is the condition of the navi screen in your IS C?
I just purchased a 2010 Lexus IS250C that is in impeccable condition except for the navigation screen which has some wear of the coating, especially in the lower right corner (where you tap "I agree" on the map display). I've attached a picture. A screen cleaner (what I use on my laptop) got off the fingerprints but didn't help the scratches and wear.
Have you experienced this type of wear on your screen? If so, what did you do about it? If you contacted the dealer, did they cover a repair?
Have you experienced this type of wear on your screen? If so, what did you do about it? If you contacted the dealer, did they cover a repair?
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Let me know what s/he says. I went to the dealer today and was told this was something the manager would have to review, and he wasn't there. My guess from the service advisor's comments is that they will try to say this is wear and tear not covered by the warranty. I don't think a screen should be so fragile that it wears this much in less than 3 years. My husband has a 2006 LS430, and his screen looks way better than mine.
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I made my third trip to the dealer today (met with SA first time who bumped me to manager for second visit who had me come today to meet with some factory rep), and they are going to replace the navigation system. They can't just replace the screen. She said it was more wear and tear than would be expected for the car age (2010) and mileage (26K). I think it helped that this is our third Lexus, which shows our brand loyalty. She also wanted to know if we typically service our cars at the dealer, which we don't. She said she hoped this would encourage me to do so in the future. I am very pleased and will definitely put a screen protector on the new system as soon as I get it.
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I made my third trip to the dealer today (met with SA first time who bumped me to manager for second visit who had me come today to meet with some factory rep), and they are going to replace the navigation system. They can't just replace the screen. She said it was more wear and tear than would be expected for the car age (2010) and mileage (26K). I think it helped that this is our third Lexus, which shows our brand loyalty. She also wanted to know if we typically service our cars at the dealer, which we don't. She said she hoped this would encourage me to do so in the future. I am very pleased and will definitely put a screen protector on the new system as soon as I get it.
Wow, I dont think the dealer in Hawaii will be that lenient. Im still waiting for word on them replacing the aftermarket parts in my trunk because the trunk molding was messed up on my last visit and my trunk flooded. Ill ask the service advisor about this at my next visit. Thanks for the info, Ill use this for reference.
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I drive my IS-C daily (2010) and it has 36,000 miles - and no wear to the Navigation. Its a lease car so I better be careful not to have that happen because they'll charge me tons
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Thanks. I didn't see anything about the navi but did see something about the seats making a lot of noise when being adjusted, which mine do. Will have that checked on my next trip to the dealer.