IS - 3rd Gen (2014-present) Discussion about the 2014+ model IS models

Audio volume increases to MAX on its own and freezes there!?

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Old 08-11-17, 08:14 PM
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Aeromotive
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Default Audio volume increases to MAX on its own and freezes there!?

Hi all,

I remember reading about this issue on the forums but couldn't locate a thread using the search function, so forgive me if it's been answered.

The other day I was driving and listening to XM at level 29 volume, and all of a sudden the volume went up to max level, the screen froze there and I had completely lost control of the whole system. I couldn't lower the volume using the **** or the steering wheel buttons. I couldn't change modes either (FM, XM, Media, etc). I couldn't get out of radio and go to Navigation, couldn't change stations, couldn't turn everything off either (by pushing the volume ****).

The thing was just stuck there, I got out of the highway as soon as I could... my ears were bleeding and I closed my windows so people wouldn't hear it and I stopped as soon as I could, turned the engine off and restarted it.

There was a burnt smell after that, probably coming from the speakers or something.

I will take it to the dealership to have everything checked (including the integrity of the speakers), but has anyone had this issue and how was it solved?

Thanks.
Old 08-11-17, 08:51 PM
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fivesevenn
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not sure about the volume going up by itself, possible the radio receiver is faulty.

as for the freezing/inoperative, there is an update for 2014 is250/350 for navigation only.
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