DRL fog in side the lens
04-09-17, 09:19 AM
#1
DRL fog in side the lens
I have a 2014 F sport and I now have fog inside both DRL lenses (the Nike swoosh looking lens). Anyone else seeing this? 30,000 miles and garaged kept car. Always kept well taken care or. Even though under warranty still, dealer says not covered.
Last edited by mowerman; 04-09-17 at 09:20 AM. Reason: typo
04-10-17, 04:52 AM
#4
Instructor
This surprises and disappoints me in your Lexus dealer. Although there is a "Water Contamination" exclusion in the basic warranty, http://www.lexus.com/warranty, unless due to your misuse, tampering with or obvious road debris, this is a clear case of defective workmanship on this part, as moisture is not supposed to get inside.
I'd respectfully state my case to this dealer's service management as an obvious case of defective workmanship on the part - as it has clearly failed (subject to above caveats).
If no joy there, try another dealer and if still no joy, take it to Lexus Corporate. Good luck.
I'd respectfully state my case to this dealer's service management as an obvious case of defective workmanship on the part - as it has clearly failed (subject to above caveats).
If no joy there, try another dealer and if still no joy, take it to Lexus Corporate. Good luck.
I would call another dealer and see what they say. If I got the same answer, I would call corporate.
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mowerman (04-14-17)
04-10-17, 05:58 AM
#5
Not surprised by the dealers response. Lexus CS sucks in my experience. Dealers all have excuses not to help and Lexus corporate just says they can't make the dealers do anything.
Matt
Matt
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