IS - 3rd Gen (2014-present) Discussion about the 2014+ model IS models

Warranty Work a Must before Lease Return?

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Old 05-05-16, 08:41 AM
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dbs600
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Default Warranty Work a Must before Lease Return?

Hi all:

Must warranty work be done prior to lease return, or is returning a car with outstanding warranty work acceptable?

Two matters at this time: Defective deterioration of Navigation / Enform screen covering and driver's seat NuLuxe, both of which I'm hopeful would be covered under warranty.

With two months to go, I'd rather not have to be bothered with bringing the car to the dealer for these matters.

Any and all insight would be most appreciated.

Thanks!
Old 05-05-16, 12:09 PM
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dnasians
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all of that will be done when you turn the car in
Old 05-05-16, 02:25 PM
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Mike200T
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Are you sure both will be covered under warranty and/or have the warranty service bulletins on each issue? If you're 100% sure they are valid warranty repairs then don't worry about it. If your HOPING they are warranty issues than I would take it before to make sure you don't end up with a fat bill.
Old 05-05-16, 07:22 PM
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rld14
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None of that will be chargeable at lease end. It's also worth pointing out that, aside from recalls, us dealers do NOT perform warranty work on lease returns unless the customer specifically asks us to at turn in.
Old 05-06-16, 05:54 PM
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dbs600
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Thanks for this.

Are you absolutely sure? You've seen lease returns with same?

Just want to be confident I'm not buying a problem with turning in same.

Thanks again, as always!
Old 05-07-16, 10:48 AM
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rld14
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Originally Posted by dbs600
Thanks for this.

Are you absolutely sure? You've seen lease returns with same?

Just want to be confident I'm not buying a problem with turning in same.

Thanks again, as always!
Absolutely positively sure.

OK, let me rephrase that... if your engine threw a rod that may be different

But open campaigns or recalls? No worry. Issues covered by warranty? Shouldn't be an issue. If you're in NYC area I'll take the car in if you'd like.

What IS chargeable:

Damage to body panels past PDRable dings.
Damage to body panels where the paint is broken
Busted windshields
Smashes mirrors
Missing keys
ANY sidewall cuts on the tires.
Missing owner's manuals
tires worn into the casing/belts.
Old 05-08-16, 07:57 AM
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dbs600
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Fantastic info and insight, rld14!

Many thanks!!!
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