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Issues with Apps Suite Updating

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Old Sep 13, 2013 | 04:50 AM
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Angry Issues with Apps Suite Updating
The car says I need to do a mandatory update. When I do, it fails every time at 2%. This is my first time using the App Suite in my car (i just got it yesterday). And yes, I am enrolled in everything I should be.

At first I thought it was because I have iOS 7 beta on my phone but the dealer tried 6 different devices all having the same result. They said that they are going to do some research and get back to me.

Has anyone had this issue or know a fix?
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Old Sep 13, 2013 | 06:35 AM
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I have the same issue, but it never even gets to a percentage. Bringing it in tomorrow.
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Old Sep 13, 2013 | 06:39 AM
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Originally Posted by kanphoto
The car says I need to do a mandatory update. When I do, it fails every time at 2%. This is my first time using the App Suite in my car (i just got it yesterday). And yes, I am enrolled in everything I should be.

At first I thought it was because I have iOS 7 beta on my phone but the dealer tried 6 different devices all having the same result. They said that they are going to do some research and get back to me.

Has anyone had this issue or know a fix?
Slightly off topic, apologies, but does iOS7 sort out the M.A.P issue preventing texts and e mails coming through? Greetings from a rainy London UK.
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Old Sep 13, 2013 | 07:12 AM
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Originally Posted by kanphoto
The car says I need to do a mandatory update. When I do, it fails every time at 2%. This is my first time using the App Suite in my car (i just got it yesterday). And yes, I am enrolled in everything I should be.

At first I thought it was because I have iOS 7 beta on my phone but the dealer tried 6 different devices all having the same result. They said that they are going to do some research and get back to me.

Has anyone had this issue or know a fix?
I had the same problem, try resetting the data, it worked for me. The dealer will only tell you to go register at lexusdriver.com, install the software, and setup bluetooth, blah blah blah.
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Old Sep 13, 2013 | 07:59 AM
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Only slightly related: but is anybody actively using the App Suite? As it stands now it seems awfully worthless for anybody who already has a smartphone. If so, what are you using it for?
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Old Sep 13, 2013 | 08:45 AM
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Originally Posted by albino1
Only slightly related: but is anybody actively using the App Suite? As it stands now it seems awfully worthless for anybody who already has a smartphone. If so, what are you using it for?
It's easier to browse artists and stations with Pandora in App suite rather than looking at your phone while driving and dangerous. And there are no ads in Pandora.
App suites have more stuff like gas prices, sports scores, stocks, Yelp. It's not exactly tablet experience but better than looking down at the phone.
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Old Sep 13, 2013 | 09:06 AM
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Originally Posted by Dark9t316
I had the same problem, try resetting the data, it worked for me. The dealer will only tell you to go register at lexusdriver.com, install the software, and setup bluetooth, blah blah blah.
Where do you reset the data?
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Old Sep 13, 2013 | 10:36 AM
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Originally Posted by kanphoto
Where do you reset the data?
It's in the Settings, it will also delete all your radio stations.

I don't have access to my car or manual to step you through right now.
I believe it fails updates at 2% because the initial update was corrupt.
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Old Sep 13, 2013 | 02:45 PM
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Originally Posted by dojoman
It's easier to browse artists and stations with Pandora in App suite rather than looking at your phone while driving and dangerous. And there are no ads in Pandora.
App suites have more stuff like gas prices, sports scores, stocks, Yelp. It's not exactly tablet experience but better than looking down at the phone.
Actually, I'll admit that the gas price thing is pretty darn cool.
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Old Sep 13, 2013 | 02:46 PM
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Originally Posted by albino1
Actually, I'll admit that the gas price thing is pretty darn cool.
Yep. You can even change the default to show Premium gas prices instead of default Regular.
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Old Sep 14, 2013 | 07:43 AM
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Originally Posted by Dark9t316
It's in the Settings, it will also delete all your radio stations.

I don't have access to my car or manual to step you through right now.
I believe it fails updates at 2% because the initial update was corrupt.
Next time I am in CA I owe you a round! Thanks a ton!
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Old Sep 14, 2013 | 08:44 AM
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Originally Posted by kanphoto
Next time I am in CA I owe you a round! Thanks a ton!
No problem, glad it worked for you.
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Old Sep 16, 2013 | 05:38 AM
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Dealer said that Lexus knows of the problem but there is currently no fix. Guess I'll try resetting my data when I get the car back today.
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Old Sep 16, 2013 | 10:34 AM
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Originally Posted by carderoni
Dealer said that Lexus knows of the problem but there is currently no fix. Guess I'll try resetting my data when I get the car back today.
I also deleted the app from my phone and turned off the car after I deleted all my personal settings. Might want to try all of the above too just to be sure.
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Old Sep 17, 2013 | 11:02 AM
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It sounds like that ^ is what my dealer did. All my settings were lost, but the annoying mandatory update notice is now gone.
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