flektone

iTrader: (1)

Im bringing my car in Saturday to have this done. The dealer all of sudden is telling me they dont give loners out on Saturdays. Im willing to wait an hour give or take. But if this is a two hour job im going to start *****ing and complaining for a loner. In my opinion im being inconvenienced for a faulty part that Lexus installed. So why should I have to waste my Saturday sitting there?

Ants350

iTrader: (1)

So do what I did schedule an app with a loaner. There is no rush to do this. Not sure how long it took them picked up car next day, Car will be fine.

laobo979

iTrader: (5)

4hrs the most.

nosurprise

iTrader: (1)

I think it takes a few hours. I got my car back the same day. Lexus's policy is to give loaners on all recall work, so maybe you can try a different dealership or pick a different day.

mrrhr4

iTrader: (5)

Went today they give me a loaner 2015 RX350 for my my 06 IS250 for the fuel recall. Appointment was at 10am was ready at 4:30pm. They topped the gas of washed and vacuumed it as well. It came out good for the dealership wash the vacuum job was okay. But all and all a good experience at Lexus of Northborough!!

Gville350

iTrader: (10)

Hoping to get a RC350 loaner when mine is in for the recall. LOL!

ISPearl08

Got mine done recently and the tech told me it was an hour 15 min job. I dropped off before closing one evening and it was ready at 9am the next day. I couldn't score a loaner since they were all out. Had the wifey pick me up.