Another my car got scratched at a dealership thread
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Another my car got scratched at a dealership thread
Took my car in to Huntington Beach Toyota, since it's literally across the street, plus cheaper for a (Mobile 1 synthetic) oil change than at Lexus.. I left the lot, came home, started getting rid of the water spots, due to the half *** wash I got, and then Bam.. noticed a nice gouge/scratch on my right fender. I called the dealership, maybe 20 minutes after I left the dealership. Guy told me they document all scratches flaws, so they can't be held liable. but i told him that the scratch wasn't there before the oil change, basically calling me a liar and to call back Monday to speak to the manager. This is the second time I had this happen to me (https://www.clublexus.com/forums/is-...ealership.html) Do employees just HATE there jobs so bad they just do this **** on purpose or plain just don' t give a ****?
Seems like I am screwed since it's next to a tiny chip mark from freeway driving that was probably marked as damage, so they will just say it was already there. Now I am getting paranoid wondering if they even put Mobile One in.
https://www.clublexus.com/forums/is-...ealership.html
Seems like I am screwed since it's next to a tiny chip mark from freeway driving that was probably marked as damage, so they will just say it was already there. Now I am getting paranoid wondering if they even put Mobile One in.
https://www.clublexus.com/forums/is-...ealership.html
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So paying 70 at Toyota is considered cheaping out? So if I changed it myself ? Is that super cheaping out ? Something worse happened when I didn't "cheap out" and actually went to Lexus.. Fact is that's 2 out of 2 hack job dealerships, who hire careless employees who treat other peoples property like ****.
#7
Lexus Test Driver
Pretty much has been said above.... you can't leave the dealer without inspecting your car. Further, you have to make sure you are there with them to document the car when you drop it off. That way there is no question what's new and old damage. If this happened to you once before, it should not have happened a second time.
Sorry for your situation and best of luck to you.
Sorry for your situation and best of luck to you.
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#9
Do you know any good detailers in north florida? I need to get swirls removed from my paint and possibly opticoat the car
#10
Driver School Candidate
I don't like bringing my car to anybody for anything
As a rule, if I have to bring my car in for service, I make sure it is spotless and a take fresh pictures of the whole vehicle with my phone. Any new damage is real noticeable on a super clean vehicle. I worked at a service shop right after high school years ago. I noticed if the car was real clean, it was treated better. A dirty car gets abused.
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As a rule, if I have to bring my car in for service, I make sure it is spotless and a take fresh pictures of the whole vehicle with my phone. Any new damage is real noticeable on a super clean vehicle. I worked at a service shop right after high school years ago. I noticed if the car was real clean, it was treated better. A dirty car gets abused.
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or i would search yelp in your location for "opticoat". It's a good way of finding good detailers if customers are coming to them for opticoat and usually there are pictures of their work on their yelp page as well
best of luck
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After getting scratches in fairly new paint for a windshield replacement I've started taking picutes and video before I leave the car. Mainly around the fenders and hood area since employees don't use protective mats. Their buttons and belt buckles are the main culprit.