Cam gear recall released!
#151
When exactly do you guys hear the rattling noise??? Because on start-up I dont hear a rattling noise, but when I gas lightly I do here something rattling.. I've been trying to pinpoint this noise, but I'm not sure if it's the cam gear bolts.. It does come from the engine bay though. Can someone verify if this is the noise you guys hear or is this something else?
#153
Intermediate
iTrader: (1)
Lexus Portland started in on my 2007 IS350 today. I brought it in for a normal 40K mi oil service and the cam gear recall. It has 38,900 miles on it.
I get a call mid day saying bad news - my water pump is leaking. I was in a meeting, so I couldn't really talk (or start screaming WTF?!?).
Totally dissapointed. I've had Toyotas my entire life, and didnt have water pump issues ever - but changed them out close to 100K miles as a precaution.
The service writer said my warranty was up in April of this year - so it's $900.00.
He said since I just bought it a month ago (private party) and I'm new to this dealership he can knock $100.00 off. His regional rep will be in tomorrow to hopefully talk with Corp Lexus for a larger discount.
After putting 70K miles (nearly trouble free) on the Infiniti that this Lexus replaced, kind of rethinking my decision.
I get a call mid day saying bad news - my water pump is leaking. I was in a meeting, so I couldn't really talk (or start screaming WTF?!?).
Totally dissapointed. I've had Toyotas my entire life, and didnt have water pump issues ever - but changed them out close to 100K miles as a precaution.
The service writer said my warranty was up in April of this year - so it's $900.00.
He said since I just bought it a month ago (private party) and I'm new to this dealership he can knock $100.00 off. His regional rep will be in tomorrow to hopefully talk with Corp Lexus for a larger discount.
After putting 70K miles (nearly trouble free) on the Infiniti that this Lexus replaced, kind of rethinking my decision.
Last edited by FI4runner; 10-28-13 at 07:25 PM.
#155
Lexus Portland started in on my 2007 IS350 today. I brought it in for a normal 40K mi oil service and the cam gear recall. It has 38,900 miles on it.
I get a call mid day saying bad news - my water pump is leaking. I was in a meeting, so I couldn't really talk (or start screaming WTF?!?).
Totally dissapointed. I've had Toyotas my entire life, and didnt have water pump issues ever - but changed them out close to 100K miles as a precaution.
The service writer said my warranty was up in April of this year - so it's $900.00.
He said since I just bought it a month ago (private party) and I'm new to this dealership he can knock $100.00 off. His regional rep will be in tomorrow to hopefully talk with Corp Lexus for a larger discount.
After putting 70K miles (nearly trouble free) on the Infiniti that this Lexus replaced, kind of rethinking my decision.
I get a call mid day saying bad news - my water pump is leaking. I was in a meeting, so I couldn't really talk (or start screaming WTF?!?).
Totally dissapointed. I've had Toyotas my entire life, and didnt have water pump issues ever - but changed them out close to 100K miles as a precaution.
The service writer said my warranty was up in April of this year - so it's $900.00.
He said since I just bought it a month ago (private party) and I'm new to this dealership he can knock $100.00 off. His regional rep will be in tomorrow to hopefully talk with Corp Lexus for a larger discount.
After putting 70K miles (nearly trouble free) on the Infiniti that this Lexus replaced, kind of rethinking my decision.
#156
Intermediate
iTrader: (1)
Thanks guys. After researching late last night and checking prices I called the dealer to tell them I'd do the pump myself - I didn't realize the timing belt could be left on.
The service rep said they already tore into it - but the district manager was able to get the parts for free, and take $100.00 off labor.
$600.00 out the door including the 40K mi service - which I won't complain about. I picked up the car well below blue book, so still have a positive attitude
Have her back today - looks good.
Dealer was nice enough to shoot me a picture of the pump - looked to be a significant leak. lol
The service rep said they already tore into it - but the district manager was able to get the parts for free, and take $100.00 off labor.
$600.00 out the door including the 40K mi service - which I won't complain about. I picked up the car well below blue book, so still have a positive attitude
Have her back today - looks good.
Dealer was nice enough to shoot me a picture of the pump - looked to be a significant leak. lol
Last edited by FI4runner; 10-29-13 at 04:18 PM.
#157
Driver School Candidate
Join Date: Oct 2013
Location: Maryland
Posts: 30
Likes: 0
Received 0 Likes
on
0 Posts
When exactly do you guys hear the rattling noise??? Because on start-up I dont hear a rattling noise, but when I gas lightly I do here something rattling.. I've been trying to pinpoint this noise, but I'm not sure if it's the cam gear bolts.. It does come from the engine bay though. Can someone verify if this is the noise you guys hear or is this something else?
#158
Driver School Candidate
Join Date: Oct 2013
Location: Maryland
Posts: 30
Likes: 0
Received 0 Likes
on
0 Posts
If it is still in the 4yr/50k warranty it should be covered. I think there is a TSB for that concern. Definitely no recall.
#159
Driver School Candidate
Join Date: Oct 2013
Location: Maryland
Posts: 30
Likes: 0
Received 0 Likes
on
0 Posts
Thanks guys. After researching late last night and checking prices I called the dealer to tell them I'd do the pump myself - I didn't realize the timing belt could be left on.
The service rep said they already tore into it - but the district manager was able to get the parts for free, and take $100.00 off labor.
$600.00 out the door including the 40K mi service - which I won't complain about. I picked up the car well below blue book, so still have a positive attitude
Have her back today - looks good.
Dealer was nice enough to shoot me a picture of the pump - looked to be a significant leak. lol
The service rep said they already tore into it - but the district manager was able to get the parts for free, and take $100.00 off labor.
$600.00 out the door including the 40K mi service - which I won't complain about. I picked up the car well below blue book, so still have a positive attitude
Have her back today - looks good.
Dealer was nice enough to shoot me a picture of the pump - looked to be a significant leak. lol
#161
Driver School Candidate
Join Date: Oct 2013
Location: Maryland
Posts: 30
Likes: 0
Received 0 Likes
on
0 Posts
not all of them, only if your vin number falls into the effected range.
pm me your VIN number and i can check the lexus national database to see if it qualifies for this or any other recall.
PS customer notification letter is NOT required at any dealership for recall repair work to be performed, some recalls have limited parts supply (we can only order 2 DLG (cam gear) parts kits per day)
pm me your VIN number and i can check the lexus national database to see if it qualifies for this or any other recall.
PS customer notification letter is NOT required at any dealership for recall repair work to be performed, some recalls have limited parts supply (we can only order 2 DLG (cam gear) parts kits per day)
Last edited by CBAILEY629; 10-29-13 at 08:55 PM.
#162
#163
Driver School Candidate
Join Date: Oct 2013
Location: Maryland
Posts: 30
Likes: 0
Received 0 Likes
on
0 Posts
they should be getting in 2 parts kits every day, my dealer had 9 DLG cam gear replacement recalls in today. (because the people that schedule the appointments don't know how to count to 2) we had to reschedule 16 appointments between today and Saturday because the scheduled way too many.
#165
Driver School Candidate
Join Date: Oct 2013
Location: Maryland
Posts: 30
Likes: 0
Received 0 Likes
on
0 Posts
Just heard back from my lexus dealership that the recall info was released two days ago and they asked me if I would like it done while my car is already in.
Just thought i'd let everyone know and start a new thread for better visibility.
ITS OUT!
Results may vary by how on the ball your dealership is.
Just thought i'd let everyone know and start a new thread for better visibility.
ITS OUT!
Results may vary by how on the ball your dealership is.