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2011 Headlamp Bubbling Defect

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Old Jul 19, 2011 | 01:18 AM
  #61  
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Originally Posted by speedywa
YES!!!

And i tell you what, already the second time
guessing they failed to fix it the previous time
Damn i think i remember your thread now. that sucks man! hope you get it fixed, that should never happen on a brand new car. My old car didn't even start leaking oil till past 120,000 miles!
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Old Jul 19, 2011 | 01:45 AM
  #62  
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I justed looked at my cousins 2011 IS250 F-Sport led headlights and its barely starting to become wavy and wrinkled in those same areas on both headlights. Something is really heating that area up!
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Old Jul 19, 2011 | 04:53 PM
  #63  
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iv just checked my is350 lights and they seem fine
i think this might be a US only case
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Old Jul 19, 2011 | 05:38 PM
  #64  
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maybe we should do a factory check... I believe IS's are made in two locations in Japan.
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Old Jul 19, 2011 | 08:51 PM
  #65  
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btw australian IS350's are JDM/Euro Specs
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Old Jul 20, 2011 | 05:49 AM
  #66  
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When I first noticed this thread I checked my lights and I didn't have this problem but now it is a different story. I have bubbles on both sides of my head lights... Does anyone have a link to where to report this issue through Lexus?
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Old Jul 20, 2011 | 06:04 AM
  #67  
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Originally Posted by IamNate
When I first noticed this thread I checked my lights and I didn't have this problem but now it is a different story. I have bubbles on both sides of my head lights... Does anyone have a link to where to report this issue through Lexus?
I think most people have just been reporting it to their dealership.
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Old Jul 20, 2011 | 06:10 AM
  #68  
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Originally Posted by ilv1004s
iv just checked my is350 lights and they seem fine
i think this might be a US only case
Originally Posted by ilv1004s
btw australian IS350's are JDM/Euro Specs
Keep us updated every while, I live in the Middle East and it's JDM specs too, except our steering wheel in on the left. I want those damn headlights!
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Old Jul 20, 2011 | 04:45 PM
  #69  
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Originally Posted by IamNate
When I first noticed this thread I checked my lights and I didn't have this problem but now it is a different story. I have bubbles on both sides of my head lights... Does anyone have a link to where to report this issue through Lexus?
Report the problem these 3 ways:

1. Tell your dealer's service department manager
2. Call Lexus at 800-255-3987, option #3
3. Email Lexus at the link found on this page: http://www.lexus.com/contact/

You need to email to have a case number opened for your VIN and create a record of the issue. Just reporting it to the dealer won't do it. I would suggest reporting the problem all 3 ways.
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Old Jul 20, 2011 | 05:47 PM
  #70  
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How many km or miles do you guys have?
or how long have you had your 2011 2IS or lights?
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Old Jul 20, 2011 | 08:20 PM
  #71  
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Lenscap2 is right. Call and make sure you get a case number. going to dealership will waste time since all they will do is open a case.
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Old Jul 20, 2011 | 08:27 PM
  #72  
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Originally Posted by ilv1004s
How many km or miles do you guys have?
or how long have you had your 2011 2IS or lights?
Mine is around 1300 miles and I've had it since early February. I found the bubbling on the right headlight and a little bit less on the left headlight.
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Old Jul 21, 2011 | 06:06 AM
  #73  
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Originally Posted by Wunko
Mine is around 1300 miles and I've had it since early February. I found the bubbling on the right headlight and a little bit less on the left headlight.
I have had my car for almost a month and I have 1300 miles on it when I noticed this, seems like the driver side is alot worse than the passenger.
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Old Jul 21, 2011 | 08:02 AM
  #74  
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Originally Posted by Wunko
Mine is around 1300 miles and I've had it since early February. I found the bubbling on the right headlight and a little bit less on the left headlight.
ok iv got around 7000kms on mine atm
ill keep you guys updated on how things are going
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Old Jul 21, 2011 | 11:50 AM
  #75  
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Reported it to Lexus via their Lexus web/email site. Hopefully when they respond, they will have at least acknowledged that this is an issue.
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