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IS - 2nd Gen (2006-2013) Discussion about the 2006+ model IS models

Warranty Issue? (Need some Advice)

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Old Feb 4, 2010 | 03:43 PM
  #16  
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I'd agree with the others that you should be grateful you got the glass for free. You touched the piece in question, thought you fixed it, and even after you thought there was something weird and not right, still failed to investigate and check your work area for mistakes.

The windshield then cracks well after the fact, and you still expect someone to cover it when you could have and should have easily found the problem as soon as you closed the trunk.

Look, in life these types of things happens to all of us, but expecting someone else to cover you when you had a chance to fix it just makes you look stupid. Be a man, admit you screwed up by not investigating further, and move on.

If you do somehow get corporate to cover you, then congrats you saved $300 but you still will look like an ***.
Old Feb 4, 2010 | 04:16 PM
  #17  
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This sounds like a freak accident. I don't see how this coulda happened but I guess if I was in ur shoes I would be happy they covered the window. I'm sure its not cheap. Good luck wit gettin the labor for free also.
Old Feb 4, 2010 | 06:25 PM
  #18  
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First off, thanks to everyone who responded to this thread in a somewhat civil way. I was not able to get Lexus corporate to cover the 300 dollars in labor, so I will take what I can get and move on.

For the others and their DB comments, the only I have to say is that if this happened to your car, you guys would probably do the same.

I mean how often does the mere act of opening and closing your trunk lead to your rear windshield being completely shattered? Almost never, and that is precisely why I did not go around checking for small plastic pieces that could potentially cause my rear windshield to crack when I did close my trunk. If it was a screwdriver I owned or a pair of scissors, you'd be damn sure I would notice and prevent it from happening, but it wasn't; it was a part of the car that broke off. Yes, it was a freak accident and there were probably many steps in an elaborate chain of events that lead to it. But the fact is, the damn emergency release shouldn't have been caught in the oe cargo net in the first place.

This isn't about "being a man" and living up to my responsibilities, it was about identifying the root cause of the accident. If I blatantly screw something up, I'll take full responsibility for it. But like I said, all I did was open and close my trunk, and the next thing I know, my windshield shatters. What *****ing bad luck.
Old Feb 4, 2010 | 06:42 PM
  #19  
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And with that, I think we're done here.
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