Official Fuel Line Recall thread (updated w/link to check your vehicle)
12-13-07, 10:19 AM
#88
As a point of information:
You don't have to wait for the letter to see if your vehicle is affected by the service campaign. If you go to Lexus.com and register as a Lexus owner by entering your vehicle's information (including the VIN), when you log in to your account any applicable recalls or service campaigns will be listed for your vehicle. I just checked mine (I've moved since I last logged in to the website, so they probably don't have my current address) and noticed that my IS350 is one of the affected vehicles. It's also worth noting that this is NOT a recall, it's a 'Special Service Campaign.' Lexus.com explains the different classifications as follows:
Javier
You don't have to wait for the letter to see if your vehicle is affected by the service campaign. If you go to Lexus.com and register as a Lexus owner by entering your vehicle's information (including the VIN), when you log in to your account any applicable recalls or service campaigns will be listed for your vehicle. I just checked mine (I've moved since I last logged in to the website, so they probably don't have my current address) and noticed that my IS350 is one of the affected vehicles. It's also worth noting that this is NOT a recall, it's a 'Special Service Campaign.' Lexus.com explains the different classifications as follows:
Originally Posted by www.lexus.com
Safety Recall Campaign
In accordance with the requirements of the National Traffic and Motor Vehicle Safety Act, when Lexus has determined that a defect which relates to motor vehicle safety exists in your vehicle, a Safety Recall Campaign is launched. The specified inspection and/or repair will be performed at no charge to the vehicle owner.
Special Service Campaign
A Special Service Campaign is the Lexus owner notification program to inform customers about specific product or technical issues which require inspection and/or repair. These issues are typically customer satisfaction issues. The described service will be performed at no charge to the vehicle owner.
Limited Service Campaign
Limited Service Campaigns typically have an expiration date and we request customers to take advantage of this service prior to that date. The described inspection and/or repair will be performed at no charge to the vehicle owner provided the Limited Service Campaign is not expired. Please note that expired Limited Service Campaigns are not displayed using this search engine.
In accordance with the requirements of the National Traffic and Motor Vehicle Safety Act, when Lexus has determined that a defect which relates to motor vehicle safety exists in your vehicle, a Safety Recall Campaign is launched. The specified inspection and/or repair will be performed at no charge to the vehicle owner.
Special Service Campaign
A Special Service Campaign is the Lexus owner notification program to inform customers about specific product or technical issues which require inspection and/or repair. These issues are typically customer satisfaction issues. The described service will be performed at no charge to the vehicle owner.
Limited Service Campaign
Limited Service Campaigns typically have an expiration date and we request customers to take advantage of this service prior to that date. The described inspection and/or repair will be performed at no charge to the vehicle owner provided the Limited Service Campaign is not expired. Please note that expired Limited Service Campaigns are not displayed using this search engine.
12-13-07, 10:31 AM
#89
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Join Date: Oct 2007
Location: Bay Area, CA
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As a point of information:
You don't have to wait for the letter to see if your vehicle is affected by the service campaign. If you go to Lexus.com and register as a Lexus owner by entering your vehicle's information (including the VIN), when you log in to your account any applicable recalls or service campaigns will be listed for your vehicle. I just checked mine (I've moved since I last logged in to the website, so they probably don't have my current address) and noticed that my IS350 is one of the affected vehicles. It's also worth noting that this is NOT a recall, it's a 'Special Service Campaign.' Lexus.com explains the different classifications as follows:
Javier
You don't have to wait for the letter to see if your vehicle is affected by the service campaign. If you go to Lexus.com and register as a Lexus owner by entering your vehicle's information (including the VIN), when you log in to your account any applicable recalls or service campaigns will be listed for your vehicle. I just checked mine (I've moved since I last logged in to the website, so they probably don't have my current address) and noticed that my IS350 is one of the affected vehicles. It's also worth noting that this is NOT a recall, it's a 'Special Service Campaign.' Lexus.com explains the different classifications as follows:
Javier
I reregistered the car.... and no Special Service Campaign. Build date of 12/05 and I'm not part of the recall? Interesting...
