Lexus Recall
Pole Position
Joined: Sep 2010
Posts: 234
Likes: 0
From: MA
Mine falls in this recall campaign, should be interesting. How was the last recall handled and did it require a loaner?
Also will be interesting to see if we get a free tank of gas...
Lead Lap
Joined: Mar 2010
Posts: 463
Likes: 27
From: FL
My 2008 goes in tomorrow.
The service rep stated that the recall is due to faulty solder that may deteriorate. The module has to be removed, so the serial number on the unit can be checked, which is about an hour job.
If it falls into the sequence of faulty units, the units is then repaired, not replaced (I assume they put in a new board or something). The full procedure is listed at 5 hours, and I will be provided with a loaner car.
I will write back tomorrow with full details.
The service rep stated that the recall is due to faulty solder that may deteriorate. The module has to be removed, so the serial number on the unit can be checked, which is about an hour job.
If it falls into the sequence of faulty units, the units is then repaired, not replaced (I assume they put in a new board or something). The full procedure is listed at 5 hours, and I will be provided with a loaner car.
I will write back tomorrow with full details.
So after the dealer removed the unit to check the serial number, my module did not need to be repaired.
Which means I can't really provide any helpful details about the recall process, including the total length of the repair.
But for those wondering, you don't have to wait for your notice to arrive, call your dealer, give them your VIN, and they will know right away if they need to inspect your module.
Which means I can't really provide any helpful details about the recall process, including the total length of the repair.
But for those wondering, you don't have to wait for your notice to arrive, call your dealer, give them your VIN, and they will know right away if they need to inspect your module.
Last edited by defo; Oct 4, 2013 at 10:57 AM.
Pit Crew
Joined: Jun 2012
Posts: 234
Likes: 3
From: IT
I would have thought that these days, in the automotive industry, they had a database of each component used in each vehicle.
Obviously this isn't the case, otherwise they would have made the recall only for the VINs whose unit s/n is defective...
Rookie
Joined: Aug 2011
Posts: 72
Likes: 0
From: Missouri
We took our RX400h in for service on Friday and they ended up performing the recall. They said that they replaced the IPM circuit card which is apparently part of the inverter. I'm glad they were able to replace it because our service adviser said they have seen several cases where it failed and left people stranded.
The IPM replacement plus the 75,000 mile service took an entire day. I'm not sure how long the IPM replacement took by itself.
Jeff
The IPM replacement plus the 75,000 mile service took an entire day. I'm not sure how long the IPM replacement took by itself.
Jeff
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Driver School Candidate
Joined: Aug 2013
Posts: 21
Likes: 0
From: Bc
Driver School Candidate
Joined: Sep 2013
Posts: 29
Likes: 0
From: NY
My 400h is going to the dealer for the recall today. I had scheduled service and they called me back and told me about the recall. I'm going to leave it overnight and I'm getting a loaner car.
Rookie
Joined: Oct 2004
Posts: 57
Likes: 1
From: California
hi
I just got letter recall for my 2008 rx400h, will call dealer next couple day to schedule to bring it in, also one of my headlight had condensation do the extend warranty cover that? anybody know?
V/r
Khoi Nguyen
I just got letter recall for my 2008 rx400h, will call dealer next couple day to schedule to bring it in, also one of my headlight had condensation do the extend warranty cover that? anybody know?
V/r
Khoi Nguyen
Rookie
Joined: Oct 2004
Posts: 57
Likes: 1
From: California
hi
Just called Lexus dealer and they will not get part for replacement until DEC-09-2013, that another month, I make appointment to bring my rx400h on Dec-09, will update if anything coming up, by the way anybody know that extended warranty cover for the light if got condensation?
V/r
Khoi nguyen
Just called Lexus dealer and they will not get part for replacement until DEC-09-2013, that another month, I make appointment to bring my rx400h on Dec-09, will update if anything coming up, by the way anybody know that extended warranty cover for the light if got condensation?
V/r
Khoi nguyen