Notices
Hybrid Technology Unique topics related to the 2023 up RX model hybrid drivetrain and other features/options found only on the hybrid models. Please use the main forum for discussion about shared components with other fifth generation RX models.

Does the rx350h have too many issues?

Thread Tools
 
Search this Thread
 
Old May 22, 2024 | 06:20 AM
  #16  
Urlik's Avatar
Urlik
Racer
Liked
Loved
Community Favorite
 
Joined: Mar 2023
Posts: 1,581
Likes: 895
From: TX
Default

Originally Posted by shrinkwrap
The RXh and the F Sport; not the electric.
Lexus makes a RX350h, RX450h+, and RX500h F Sport Performance (there is a different model called F Sport Handling that is not a hybrid). All three are hybrids with different power trains. Here is a thread on RX500h F Sport Performance transmission issues: https://www.clublexus.com/forums/hyb...ion-issue.html
Reply
Old May 22, 2024 | 07:13 AM
  #17  
mikemu30's Avatar
mikemu30
Lexus Test Driver
5 Year Member
Community Builder
Community Influencer
Liked
 
Joined: Jul 2017
Posts: 9,556
Likes: 3,397
From: NJ
Default

Originally Posted by shrinkwrap
The RXh and the F Sport; not the electric.
You must mean the 500h. yes tranny issues - search the thread.
Reply
Old Oct 8, 2024 | 05:12 AM
  #18  
Pjon's Avatar
Pjon
2nd gear
 
Joined: Oct 2024
Posts: 2
Likes: 1
Default It DOES!!

Originally Posted by Jasaveli
Hey

looking to buy a used RX 350 Hybrid 2023 and I'm just wondering if there's too many issues with it or should I just wait to find a used 2024 since 2023 is the first year for the redesign.

I have a 2023 RX350h (the drop downs on registration do not allow this model).
Definitely, this car has WAY too many issues. Purchased brand new in 2023, have been back to the dealer multiple times for mostly software related and electronic issues - have been told by their “geek” that this is a new model year and is “just buggy.” Not what you want to hear when you’ve spent $80k on a brand new car!
things like the car’s electronic locks won’t unlock sometimes when you have the key fob in range. Pulling on the handle doesn’t work, or there’s a significant delay (30 sec) where I ended up getting the key fob out and had to unlock that way. Several times had my dog and grandkids in the vehicle and this was damn scary.
Other electronic issues, such as the button to close and lock the hatch doesn’t work, consistently. I stopped another Rx350h driver I saw in the parking lot if they encountered the same issue - the guy laughed and said he gave up on that feature. Never worked. Again, my dealer’s geek said “sometimes those things just don’t work.” So when you’re taking stuff out of the vehicle, you have to close the hatch with the close button, then run around to a door handle and lock the vehicle separately, or go digging for the key fob. And these are just a few of the MANY issues I’ve reported to the dealer.
We now have an issue after driving it for 1-1/2 yrs, where the brakes are failing - when I depress on the brake, such as rolling to a stop sign, the brakes “let up” slightly - and I have to depress even harder. Very unsettling.
We are ready to sell it for a more dependable vehicle.

Last edited by kitlz; Oct 8, 2024 at 09:22 AM.
Reply
Old Oct 9, 2024 | 08:49 AM
  #19  
John31234's Avatar
John31234
6th Gear
Liked
 
Joined: Mar 2024
Posts: 6
Likes: 2
From: FL
Default

Originally Posted by shrinkwrap
I am considering the 2024 RX hybrid and was wondering if there are any serious issues about which to be concerned. I know every car has quirks, especially software issues, but have there been any reports of engine, battery, suspension, or transmission issues? This would be my third Lexus, so I know they are generally reliable. Just want to do my due diligence. Thanks!
6 months and 2500 miles on our 2024 RX350h Platinum +. We are very satisfied and have had 0 issues to date.
Reply
Old Oct 9, 2024 | 03:48 PM
  #20  
toyotaman7's Avatar
toyotaman7
Pole Position
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Jan 2016
Posts: 2,216
Likes: 898
From: Ontario
Default

Not only was 2023 a model change for RX it was also a huge change and leap forward in technology for the otherwise very conservative vehicle.

Some of the latest cool technologies were adopted in 2023 RX (electronic door handle, electronic Shifter, digital key, cloud based navigation, over the air updates, new Turbo engine, new Turbo + hybrid system (500h), to name only few.

Like anything else, when new things are introduced there are always issues that weren't caught in testing.

If you expect a fully proven trouble free car like before, you might not be happy.

If you don't mind some minor nuisances the 2024 or 2025 RX 350h has a powertrain that's not new and is proven and all the other new tech, but 1 or 2 years to fix some of the glitches.

So far we've had ours for about a year and are really happy with the 2024 RX350h.

Sure, still has issue with: digital key , profiles, navigation for anyone other than primary driver, but I'm hoping that Lexus will figure these out and push updates to the car.
Reply
Old Oct 22, 2024 | 04:48 AM
  #21  
daryll40's Avatar
daryll40
Pole Position
20 Year Member
Liked
Loved
Community Favorite
 
Joined: Oct 2002
Posts: 3,067
Likes: 456
From: Pennsylvania
Default

I just came across this post that's about 5 months old. My 2023RX350h is now 21 months old. I've had zero problems other than the unreliable digital key, which I finally gave up on. As someone else posted, the MPGs for a car this size is amazing. About double what I was getting on my old 2020RX regular gas vehicle.
Reply
Old Dec 16, 2024 | 02:53 PM
  #22  
Mary2023's Avatar
Mary2023
1st Gear
 
Joined: Sep 2024
Posts: 1
Likes: 0
Default

Originally Posted by Jasaveli
Hey

looking to buy a used RX 350 Hybrid 2023 and I'm just wondering if there's too many issues with it or should I just wait to find a used 2024 since 2023 is the first year for the redesign.

Here goes with my complaints:

-design flaw 1. In order to make the car look sleek the door is the guard to the wheels. When you open the door there is dirt and grim on the edge. The edge of the doors look beat up because all the road debris and rocks hit the as you drive. The bottom of the doors are always cover in grime which get’s on you clothes if you bush up against it. You don’t notice this flaw until you use the car,

-design flaw 2. My car came with a weird plastic wrap on the bumper that easily peels and looks TERRIBLE. Lexus dealership told me this is to protect the bumper and I should have it rewrapped…whatever that means…another bad design feature,

design flaw 3. If your car dies (which my less then 1 1/2 year old card did) there is no way to get into the car. If I had had my handicap husband with me, or was in a dark parking lot in an unsafe area or it was pouring rain I would have been out of luck. First you have to watch a U-Tube video to figure out how to expose the key hole. It requires a charge card and a certain amount of finesse. The cover is a flimsy piece of plastic. Next you insert the key and you can hear it unlock the door but nothing happens, you still can’t get in your car. It took four attempts to reach Lexus road side service, They guy they finally sent from AAA was terrific but he also couldn’t get in the car to open the hood. After 10 minutes he found a hidden latch under the door handle that had to be pulled while turning key….seriously your in crises with a car that won’t open and you are suppose to figure this out but you can’t get to the manual in the car? What idiot thought that was a good idea.

Design flaw 4. The trunk of the car is unusually low and nothing over 24 inches can fit in the back. I’ve driven Lexus’s for years and this new trunk is worthless if you like to haul things. The bumper has no rubber protection for when you are putting things in the car (my husband’s in a wheel chair. I know to lift the chair and make sure it doesn’t touch the very fragile bumper but others sometime don’t lift it as high and the slightest thing dings the weird plastic wrap). Not a good car if you using a wheelchair or stroller or anything other bulky items on a regular basis.

Really miss my old work horse Lexus’s. This car misses the mark on so many levels. Good gas mileage….
Reply
Old Dec 16, 2024 | 03:31 PM
  #23  
mikemu30's Avatar
mikemu30
Lexus Test Driver
5 Year Member
Community Builder
Community Influencer
Liked
 
Joined: Jul 2017
Posts: 9,556
Likes: 3,397
From: NJ
Default

Originally Posted by daryll40
I just came across this post that's about 5 months old. My 2023RX350h is now 21 months old. I've had zero problems other than the unreliable digital key, which I finally gave up on. As someone else posted, the MPGs for a car this size is amazing. About double what I was getting on my old 2020RX regular gas vehicle.
same here - ours is a 24 we took delivery on about ten months ago. Zero issues, 38 mpg or more on highway, silky smooth ride. Yeah the intermittent wipers are finicky. I'm not losing sleep over that.
Reply
Old Dec 17, 2024 | 06:03 AM
  #24  
aeromarkco's Avatar
aeromarkco
Driver
Liked
 
Joined: Jan 2023
Posts: 83
Likes: 44
From: CO
Default

Spent two hours yesterday waiting for the AAA tow truck for my wife’s 2023 Nissan Arriya. It would not start after charging at EVGO. I had a chance to speak to the AAA driver who related the following…least towed cars: 1.Lexus 2.Toyota 3.Honda. Most towed cars: 1.Land Rover 2.BMW 3.Audi. This for the North Denver area including Boulder, Longmont. Anecdotal of course but it backs up what we’ve heard for years!
Reply
Old Jan 5, 2025 | 06:20 PM
  #25  
chuckclublexus's Avatar
chuckclublexus
3rd Gear
 
Joined: Jan 2025
Posts: 3
Likes: 1
Default

I don’t get even close to that mileage. 29 usually in sport mode but worse in eco or normal. I think there must be a bad sensor of something but Lexus says all checks out ok.
Reply
Old Jan 14, 2025 | 09:27 AM
  #26  
winpakbob's Avatar
winpakbob
Driver
Liked
Loved
Community Favorite
 
Joined: Mar 2023
Posts: 65
Likes: 88
From: PA
Smile

22 Months, 25,000 miles no issues. Averages 35MPG in the Summer but drops to about 31MPG in the Winter always on 87 octane. Many long drives of over 500 miles and this car is super comfortable and auto driving features are reliable and lowers stress and fatigue. Very happy with this purchase.
Reply
Old Jan 14, 2025 | 02:23 PM
  #27  
aygriffith's Avatar
aygriffith
Driver
 
Joined: Jun 2019
Posts: 84
Likes: 36
From: TX
Default

2023 RX350h with every option. We've had it for 20 months of ownership and 20750 miles. My only problem was the saggy dash pad; it was fixed in month 1.

Reading through this thread, the only "problem" that is ongoing and mentioned by someone else is the two rear hatch close buttons. The close button works 10 out of 10 times. The close + lock hatch button works 2 out of 10 times if you finesse it correctly, which is usually a firm and slightly longer than necessary hold. I hit the close + lock hatch button enough times and walked away to turn around and find my RX hatch still open. I just gave up and always hit the close button next to it and locked it via the key fob or door handle buttons. Annoying, yes, but I've owned enough vehicles with power trunks and power hatches to know you damn well better turn around and look to see if your trunk or hatch closed correctly. My ES, one time out of 50, wouldn't fully close, and my Genesis Sedan, one time out of 25, wouldn't close. At least the close (not close + lock) button on the RX always seems to work.

I love the gas mileage for an SUV. Generally, I get 33-34mpg on 87 dino juice while driving at breakneck Texas freeway speed (cruise is always set to 80).

I wish I could have gotten a factory hitch on it when I got it. However, I was among the first RXs sold in the DFW area when Toyota still had issues making enough cars in 2023. I also wish I could have gotten an RX450h+ for the 30-40 miles of fully electric driving, but after reading about people's problems with that niche RX model, I think I might have been blessed not to have bought one. We have a fully electric F-150 Lightning ER for when we really want to save gas.

Reply
Old Jan 17, 2025 | 02:15 PM
  #28  
tlaspec1's Avatar
tlaspec1
Rookie
 
Joined: Oct 2024
Posts: 25
Likes: 6
Default

Originally Posted by aygriffith
2023 RX350h with every option. We've had it for 20 months of ownership and 20750 miles. My only problem was the saggy dash pad; it was fixed in month 1.

Reading through this thread, the only "problem" that is ongoing and mentioned by someone else is the two rear hatch close buttons. The close button works 10 out of 10 times. The close + lock hatch button works 2 out of 10 times if you finesse it correctly, which is usually a firm and slightly longer than necessary hold. I hit the close + lock hatch button enough times and walked away to turn around and find my RX hatch still open. I just gave up and always hit the close button next to it and locked it via the key fob or door handle buttons. Annoying, yes, but I've owned enough vehicles with power trunks and power hatches to know you damn well better turn around and look to see if your trunk or hatch closed correctly. My ES, one time out of 50, wouldn't fully close, and my Genesis Sedan, one time out of 25, wouldn't close. At least the close (not close + lock) button on the RX always seems to work.

I love the gas mileage for an SUV. Generally, I get 33-34mpg on 87 dino juice while driving at breakneck Texas freeway speed (cruise is always set to 80).

I wish I could have gotten a factory hitch on it when I got it. However, I was among the first RXs sold in the DFW area when Toyota still had issues making enough cars in 2023. I also wish I could have gotten an RX450h+ for the 30-40 miles of fully electric driving, but after reading about people's problems with that niche RX model, I think I might have been blessed not to have bought one. We have a fully electric F-150 Lightning ER for when we really want to save gas.
Dealer can program the rear hatch from “close walk away” to “close and lock”. The latter will close the hatch right away and lock but you lose the timer function which allows you to press button first then carry some heavy item with both hands and walking away.


Reply
Old Jan 17, 2025 | 02:22 PM
  #29  
WellsB's Avatar
WellsB
Instructor
Photoriffic
Community Builder
Loved
Community Favorite
 
Joined: Oct 2023
Posts: 1,241
Likes: 1,053
From: CA
Default

I now have 100% success with the close and lock feature. I stand with my head close to the buttons, reach up and push the button, then get my stuff and step away. It never fails now.
Reply
Old Jan 17, 2025 | 03:27 PM
  #30  
Jasaveli's Avatar
Jasaveli
Thread Starter
Rookie
5 Year Member
Liked
 
Joined: Jul 2017
Posts: 44
Likes: 6
From: Washington
Default

So I picked up 2024 used. My interior front ligjts don't come on when I touch them. They turn on when door opens only.
Reply
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
bdspilot
RX - 5th Gen (2023-present)
82
Oct 4, 2024 07:38 AM
Jasaveli
RX - 5th Gen (2023-present)
8
Feb 12, 2024 09:16 AM
Curated Content Editor
Car Chat
0
Oct 6, 2016 12:34 PM




All times are GMT -7. The time now is 07:58 PM.