HS 250h Model (2010-2012)

Announced Today - Excess Oil Consumption

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Old 09-14-15, 01:00 PM
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WNYhs250h
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Default Announced Today - Excess Oil Consumption

https://www.cars.com/articles/2010-l...1420681168653/

It appears a faulty Piston/Ring Assembly is the cause. What is this all about? I literally bought this car used two days ago. Anyone have any insight?
Old 09-14-15, 08:06 PM
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TheAirman
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WOW !! Good find.

This is major !!

I have a friend with a 2.4 liter Toyota product that has excessive oil consumption problems also. I wonder if we have the same block? And why isn't the 2011's covered?
Old 09-14-15, 09:25 PM
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WNYhs250h
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Originally Posted by TheAirman
WOW !! Good find.

This is major !!

I have a friend with a 2.4 liter Toyota product that has excessive oil consumption problems also. I wonder if we have the same block? And why isn't the 2011's covered?
I have a feeling that more details will come to light. Keep your ear to the ground!
Old 09-15-15, 03:48 PM
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TLPLEXUS
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I received a letter from Lexus about this as well a few months ago. If your car shows sign of excessive consumption then you should bring it to a dealer (along with the official letter from Lexus) to have them to start monitoring it.

My car seems to be ok as long as i change my oil before the 6000 miles mark. I notice it starts to eat oil if i run it closer to 10000 miles.
Old 09-15-15, 05:37 PM
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Magellan55
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If I'm reading this right, Lexus will only fix it for free within the 60k warranty period. I'm over 77k, so guess I'm out of luck. So far though, haven't noticed an oil problem, though I've never checked. I get my oil changed about every 7500 mi by the dealer, and just got it last week, so I guess I need to wait a few months and start checking my oil.

This is a bit of a bummer; I have two Hondas, both over 135k, and they still don't use any oil. I would have never thought to even check the oil level on this car for another 5 years.
Old 09-16-15, 09:53 AM
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TLPLEXUS
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My dealer wasn't able to locate anything on their end when i ask them about it. I have to pull my official letter but i believe it is a selective recall on certain cars made within certain time. But if i recall correctly, the letter stated that it covers up to 2016 and up 150,000 miles.


Originally Posted by Magellan55
If I'm reading this right, Lexus will only fix it for free within the 60k warranty period. I'm over 77k, so guess I'm out of luck. So far though, haven't noticed an oil problem, though I've never checked. I get my oil changed about every 7500 mi by the dealer, and just got it last week, so I guess I need to wait a few months and start checking my oil.

This is a bit of a bummer; I have two Hondas, both over 135k, and they still don't use any oil. I would have never thought to even check the oil level on this car for another 5 years.
Old 09-16-15, 04:16 PM
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Magellan55
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I don't recall ever getting a letter so maybe my HS isn't included anyway?
Old 10-21-15, 12:20 PM
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bionictony
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seems like the 2AZ-FE engine that affects the 06-08 rav4. there's no mileage limit until oct 2016 after that date, the coverage is 150k miles or 10 year from manuf date.

make sure to read up and make sure they do not overfill the oil as a way of cheating. check the oil yourself before they seal the dipstick up.

http://assets.carcomplaints.com/docs...SB-0094-11.pdf
Old 10-30-15, 09:41 AM
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samiran
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This was interesting, I hadn't heard anything about it.

The official "warranty letters" are posted on nhtsa.dot.gov.

Here are the link:
http://www-odi.nhtsa.dot.gov/acms/cs...57799-5720.pdf

and

http://www-odi.nhtsa.dot.gov/acms/cs...58282-1620.pdf

These specifically document the October 31,2016 Primary Coverage (regardless of miles), and 10 years/150,000 Secondary Coverage.
Old 10-30-15, 09:43 AM
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samiran
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Looks like it is up to 150,000 miles, see my other post.

Also, if you look at the FAQ, they will confirm the loss of oil level for you. Check the second page of the warranty letter, Q4a and Q4c. They'll check your oil level loss over 1,300 miles, and they will recheck it after 6 months of 5,000 miles at the dealer, free of charge.



Originally Posted by Magellan55
If I'm reading this right, Lexus will only fix it for free within the 60k warranty period. I'm over 77k, so guess I'm out of luck. So far though, haven't noticed an oil problem, though I've never checked. I get my oil changed about every 7500 mi by the dealer, and just got it last week, so I guess I need to wait a few months and start checking my oil.

This is a bit of a bummer; I have two Hondas, both over 135k, and they still don't use any oil. I would have never thought to even check the oil level on this car for another 5 years.
Old 11-30-15, 06:49 PM
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spoooolin
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All iam seeing is Toyota service bulletin?
Old 12-05-15, 11:49 AM
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Never mind. Found this, which applies.

L-SB-0109-14 that's the bulletin number for the excessive oil consumption
Old 02-26-16, 12:20 PM
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Just an update, just had this recall performed due to excessive oil consumption.
Old 04-09-17, 12:24 PM
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703
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Rubbish 2az-fe or fxe engine design. Affects all 2.4l toyota from 2007 to 2011.

Mine did the same. Got rid of it.
Old 09-15-19, 01:36 PM
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Erockz
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Originally Posted by 703
Rubbish 2az-fe or fxe engine design. Affects all 2.4l toyota from 2007 to 2011.

Mine did the same. Got rid of it.

ok so basically there is a problem with the engine. can you share more details or links of others who have had catastrophic engine failure?

does anyone have a link? My car will have 100,000 miles if I buy does this mean my engine will still be covered?

whats the recall a new engine?

Originally Posted by TheAirman
WOW !! Good find.

This is major !!

I have a friend with a 2.4 liter Toyota product that has excessive oil consumption problems also. I wonder if we have the same block? And why isn't the 2011's covered?
links dead

Originally Posted by samiran
This was interesting, I hadn't heard anything about it.

The official "warranty letters" are posted on nhtsa.dot.gov.

Here are the link:
http://www-odi.nhtsa.dot.gov/acms/cs...57799-5720.pdf

and

http://www-odi.nhtsa.dot.gov/acms/cs...58282-1620.pdf

These specifically document the October 31,2016 Primary Coverage (regardless of miles), and 10 years/150,000 Secondary Coverage.


these links are dead too.

interesting, someone is scrubbing things from the internet so nobody can research this. does anyone have the warranty letters?


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