Recently purchased Certified 2010 Lexus HS with Satellite Radio. Song and artist information does not change to new song and artist unless I turn radio off and back on or switch stations and back. Song and artist information will stay the same for at least 1/2 hour or more. (For instance, display will say "BEATLES", "YESTERDAY", through many songs or until we turn radio off and back on).

Not a huge issue, more of an annoyance.

So far salesman we purchased it from at Lexus Dealer said that was probably not fixable. We've not yet talked to the service department. Seems like more of a computer type issue.
Any ideas?
Thanks,
Don

 

Hi there -

Have you tried resending our signal to your radio? Here's how: https://listenercare.siriusxm.com/ap...4020/kw/signal

If this doesn't fix your issue, feel free to send us an email with your contact info to sxm_help@siriusxm.com and we'll be happy to troubleshoot with you there.

Thanks,
SiriusXM Digital Care Team

 

The fix is to replace the radio head unit. The local Lexus dealership should be able to help you on this. If not ask them to contact thier Tech Service. Have seen this problem with 2 HS's so far.