Just got my Xenondepot H11 kit!!
12-15-11, 04:48 AM
#91
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Per your company's email:
"Thank you for your order. Your order number is 21966, placed 11/17/2011 at 04:05PM. "
When I called in they said it was finally shipped out on December 2nd (which is different from the first supposed ship date that I got). It's now December 15th and still no bulbs.
12-15-11, 04:50 AM
#92
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Odd? No I think what's odd is that I got charged for something a month ago that I still haven't received and every time I call up there I get the run around. That's odd.
12-15-11, 08:58 AM
#94
don't get your panties in a bunch bud. i'm not on XD's payroll either. keep us posted. i'm sure it'll sort itself out.
12-15-11, 09:04 AM
#95
bigbriman: Your bulbs did ship out on Dec 2 and the bulbs you ordered were backordered at the time of purchase. The bulbs were shipped out via Canada Post / USPS which can take approx 12-14 business days (keep in mind the time of year). You will most likely have the bulbs any day.
Steve
Steve
12-15-11, 04:08 PM
#96
Lexus Test Driver
Rok---
Yea when I got the 4300K kit I did get the Phillips bulbs and they were great. Yes the 5K are not Phillips and I have not had any issue with them either
Yea when I got the 4300K kit I did get the Phillips bulbs and they were great. Yes the 5K are not Phillips and I have not had any issue with them either
12-16-11, 07:48 AM
#97
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bigbriman: Your bulbs did ship out on Dec 2 and the bulbs you ordered were backordered at the time of purchase. The bulbs were shipped out via Canada Post / USPS which can take approx 12-14 business days (keep in mind the time of year). You will most likely have the bulbs any day.
Steve
Steve
Next time it would be nice to let your customer know when a product is back ordered. I prefer to support the vendors on here, but if I had known it would take a month or more to get my stuff, I probably would have gone elsewhere.
12-18-11, 09:57 AM
#99
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12-18-11, 10:38 AM
#100
bigbriman,
Out of stock emails are automatically generated once an item is marked that it is on backorder. Perhaps it went into your spam / junk mail. Either way, I apologize for the inconvenience. Your bulbs were shipped out on the 2nd so you will have them any day. Unfortunately, postal delays are quite common this time of year.
Steve
Out of stock emails are automatically generated once an item is marked that it is on backorder. Perhaps it went into your spam / junk mail. Either way, I apologize for the inconvenience. Your bulbs were shipped out on the 2nd so you will have them any day. Unfortunately, postal delays are quite common this time of year.
Steve
12-18-11, 06:09 PM
#101
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bigbriman,
Out of stock emails are automatically generated once an item is marked that it is on backorder. Perhaps it went into your spam / junk mail. Either way, I apologize for the inconvenience. Your bulbs were shipped out on the 2nd so you will have them any day. Unfortunately, postal delays are quite common this time of year.
Steve
Out of stock emails are automatically generated once an item is marked that it is on backorder. Perhaps it went into your spam / junk mail. Either way, I apologize for the inconvenience. Your bulbs were shipped out on the 2nd so you will have them any day. Unfortunately, postal delays are quite common this time of year.
Steve
At what point are you guys going to take responsibly for this screw up?
You can say you're sorry all you want, and blame the postal service, the backorders, spam filters (there was NO email regarding the backorder from you guys) the phase of the moon, etc, but it doesn't fix the problem.
12-19-11, 03:34 AM
#102
Lexus Test Driver
At what point are you guys going to take responsibly for this screw up?
You can say you're sorry all you want, and blame the postal service, the backorders, spam filters (there was NO email regarding the backorder from you guys) the phase of the moon, etc, but it doesn't fix the problem.
You can say you're sorry all you want, and blame the postal service, the backorders, spam filters (there was NO email regarding the backorder from you guys) the phase of the moon, etc, but it doesn't fix the problem.
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