kbot415

I feel your pain. Although I've dealt with some asshat lexus dealerships here in the Bay Area, for the most part, they are fairly decent. The hard truth though is that the only reason they behave is from fierce competition (there are probably 7-10 lexus dealerships in a 50 mile radius). Because of this, most are more than willing to negotiate.

flowrider

iTrader: (9)

Good Gosh

I'm 80 years old and have been buying cars, motorcycles, and trucks since 1957, new since 1962. On both coasts and now in Arizona. I have never been treated badly by a dealer or a member of it's sales force. When I worked, my profession was in the procurement field for a large defense contractor. In any large purchase I made whether professionally or personal. I always tried to establish a rapport with the organization or person I was purchasing from. I always approached each buying situation as a win-win. A win-lose is never healthy for anyone.

One I gained the sellers respect, things usually went well. However, over the years I found making a living buying for my employer, ultimately Uncle Sam, was far more changeling than buying for myself.

Lou

Nerrvd

Can’t speak for other dealers but the one I recommend everyone to skip is Bayridge Lexus in Brooklyn. Sold me a CPO RCF that I later found out it had some front damage that had the windshield replaced and substantial front body work. I’m sure they knew but yet still pushed to sell as CPO for the extra buck.

bclexus

Nerrvd - Apparently you are not aware that Lexus (and other car makers) can CPO a vehicle that has received damage with up to 3-4 panels replaced or repainted and still pass certification. In other words, a vehicle that has been in a wreck can absolutely still receive CPO certification.

Ftcgsf

Technically and legally you might be right, but ethically it is a real scum bag way to do business. Not morally something to be proud of.

like I said in a previous quote, Lexus dealerships have drastically changed in the last 5-10 years, and not for the better.

bclexus

It's true that some Lexus dealerships will not offer a Lexus vehicle that has been wrecked and repaired as CPO certified, or even one that requires anything more than maybe a bumper to be repainted...while other Lexus dealerships are not near as principled. Other car brand dealerships like BMW, M-B, Infiniti have the same CPO requirements as Lexus and I'm sure some of their dealerships are not as moralistic either.

Personally, I would tend to shy away from a dealership that CPO certifies a wrecked/repaired vehicle. Something like a front bumper repaint is okay, but even with that I think they should purposely reveal it.

akshunj

I always tell them not to disassemble the brakes for inspection, because when they do they never regrease the pads/shims and then there's tons of squeal. Irritating AF. Plus you have to tell them to skip the complimentary wash, because that's a hack job as well.