The SOS light
Thread Starter
Instructor
Joined: Nov 2021
Posts: 1,167
Likes: 80
From: Coarsegold, CA
The SOS light
Driving home tonight I noticed the red SOS light in the overhead was lit up. Can’t recall ever seeing it before. When I pressed it a recording came on saying my subscription had run out and ‘she’ was dialing someone…etc etc. Then, the music stayed off for about five minutes before the music started and everything returned to normal. The light remains on so? Is this something like a Lexus OnStar?
Driver School Candidate
Joined: May 2019
Posts: 16
Likes: 6
From: GA
You didn't mention your model year, but earlier GS model years (13-17 I believe) have 3G modules that no longer work, so likely it was trying to call out and couldn't which tied up your music in preperation for a phone call that won't happen.
Lead Lap
Joined: Nov 2013
Posts: 4,273
Likes: 1,213
From: IL
When the Safety Connect Telematic system is working and enrolled the Green light on the left is on solid.
When the system is connected and you can hear either the on board voice or an operators voice the Green light is blinking.
When you are not subscribed (your choice 2018 and newer) or (discontinued 3G carrier 2010 - 2017) the light(s) are dark.
The Red light on the right side indicates a problem with the specific vehicle and the telematic system.
When the system is connected and you can hear either the on board voice or an operators voice the Green light is blinking.
When you are not subscribed (your choice 2018 and newer) or (discontinued 3G carrier 2010 - 2017) the light(s) are dark.
The Red light on the right side indicates a problem with the specific vehicle and the telematic system.
Lexus Champion
Joined: Nov 2014
Posts: 13,614
Likes: 2,914
From: Texas
@Jakerin - If you have the Lexus Enform Safety Connect Emergency Services subscription, the green LED is normally lit to indicate the system service is active.
In my 2018 GS450h when I first start the engine the red SOS Emergency Assistance Button light on the overhead console comes on and the small red LED light beside the SOS Emergency Assistance Button comes on for a brief second or two (as a 'check' that it works much like all the instrument cluster lights light up as a 'check' when first starting the car), then the green LED light beside the SOS Emergency Assistance Button comes on and remains on. The green LED light remains on if the system service is active.
The Lexus Enform SOS Safety Connect (Emergency Call) works over cellular service (originally over 3G cellular service, but 3G cellular is to become obsolete by mobile providers, if it hasn't already become phased out by some or most providers.)
Lexus states the following pertaining to 3G cellular service being terminated by some providers:
The navigation system will not be impacted by 3G network termination.
Will there be any impact to Lexus Enform App Suite functionality? No, Lexus Enform App Suite does not require the vehicle's 3G network.
► LEXUS 3G WIRELESS SERVICES UPDATE
As for the Lexus Enform Safety Connect LED lights:
Lexus Enform Safety Connect LED Light Indicators:
When the power switch is turned to ON mode, the red indicator light comes on
for 2 seconds then turns off. Afterward, the green indicator light comes on, indicating
that the service is active.
The following indicator light patterns indicate specific system usage conditions:
● Green indicator light on = Active service
● Green indicator light flashing = Safety Connect call in process
● Red indicator light (except at vehicle start-up) = System malfunction (contact your Lexus dealer)
● No indicator light (off) = Safety Connect service not active
I hope this helps and answers your questions...
In my 2018 GS450h when I first start the engine the red SOS Emergency Assistance Button light on the overhead console comes on and the small red LED light beside the SOS Emergency Assistance Button comes on for a brief second or two (as a 'check' that it works much like all the instrument cluster lights light up as a 'check' when first starting the car), then the green LED light beside the SOS Emergency Assistance Button comes on and remains on. The green LED light remains on if the system service is active.
The Lexus Enform SOS Safety Connect (Emergency Call) works over cellular service (originally over 3G cellular service, but 3G cellular is to become obsolete by mobile providers, if it hasn't already become phased out by some or most providers.)
Lexus states the following pertaining to 3G cellular service being terminated by some providers:
The navigation system will not be impacted by 3G network termination.
Will there be any impact to Lexus Enform App Suite functionality? No, Lexus Enform App Suite does not require the vehicle's 3G network.
► LEXUS 3G WIRELESS SERVICES UPDATE
As for the Lexus Enform Safety Connect LED lights:
Lexus Enform Safety Connect LED Light Indicators:
When the power switch is turned to ON mode, the red indicator light comes on
for 2 seconds then turns off. Afterward, the green indicator light comes on, indicating
that the service is active.
The following indicator light patterns indicate specific system usage conditions:
● Green indicator light on = Active service
● Green indicator light flashing = Safety Connect call in process
● Red indicator light (except at vehicle start-up) = System malfunction (contact your Lexus dealer)
● No indicator light (off) = Safety Connect service not active
I hope this helps and answers your questions...
Last edited by bclexus; Feb 6, 2023 at 08:05 AM. Reason: orthography
Lexus Champion
Joined: Nov 2014
Posts: 13,614
Likes: 2,914
From: Texas
Driving home tonight I noticed the red SOS light in the overhead was lit up. Can’t recall ever seeing it before. When I pressed it a recording came on saying my subscription had run out and ‘she’ was dialing someone…etc etc. Then, the music stayed off for about five minutes before the music started and everything returned to normal. The light remains on so?
@Jakerin - You said; "The light remains on so?". The devil is always in the details! So, which light are you referring to - the small red LED light or the SOS Emergency Assistance Button light?
Last edited by bclexus; Feb 6, 2023 at 08:56 AM. Reason: orthography
Lexus Champion
Joined: Nov 2014
Posts: 13,614
Likes: 2,914
From: Texas
Lexus Enform Safety Connect LED Light Indicators:
When the power switch is turned to ON mode, the red indicator light comes on
for 2 seconds then turns off. Afterward, the green indicator light comes on, indicating
that the service is active.
The following indicator light patterns indicate specific system usage conditions:
● Green indicator light on = Active service
● Green indicator light flashing = Safety Connect call in process
● Red indicator light (except at vehicle start-up) = System malfunction (contact your Lexus dealer)
● No indicator light (off) = Safety Connect service not active
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