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-   -   Bluetooth Issue's (https://www.clublexus.com/forums/gs-4th-gen-2013-2020/823219-bluetooth-issues.html)

bigblack06 May 17, 2016 08:38 AM

Bluetooth Issue's
 
So I started my car yesterday and the Bluetooth wasn't connected not sure but I figured I turn it off and then back on and it should work. It literally does not show up anymore as an option I'm not sure what the problem is but I don't really want to schedule an appointment if it can be fixed any takers.

bclexus May 17, 2016 09:31 AM

Is the car not detecting your phone, or the phone not detecting the car? I assume your phone's Bluetooth is on and visible to the car. Does your phone have 'Trusted Devices' where the car's Bluetooth may be listed?

bigblack06 May 17, 2016 09:42 AM


Originally Posted by bclexus (Post 9487719)
Is the car not detecting your phone, or the phone not detecting the car? I assume your phone's Bluetooth is on and visible to the car. Does your phone have 'Trusted Devices' where the car's Bluetooth may be listed?

It is actually both in the settings for phone the Bluetooth option is grayed out and can not be clicked on, my phone does not see it anymore, and it is still

jsndin May 17, 2016 09:44 AM

Have you tried resetting the settings to factory?

bigblack06 May 17, 2016 10:42 AM

I have not but will try this when I get home.

jtrue28 May 17, 2016 11:07 AM

There is/was a TSB for Bluetooth connectivity. Not sure if it applies to you car, but your symptoms sound very familiar.

islandbeef May 17, 2016 12:48 PM


Originally Posted by jsndin (Post 9487742)
Have you tried resetting the settings to factory?

I was going to either recommend you do this or "forget the device" and re-pair to the car. It's when the phone requires an OS update, I get nervous about losing basic functions.

bigblack06 May 18, 2016 06:59 AM


Originally Posted by jtrue28 (Post 9487851)
There is/was a TSB for Bluetooth connectivity. Not sure if it applies to you car, but your symptoms sound very familiar.


Originally Posted by islandbeef (Post 9487975)
I was going to either recommend you do this or "forget the device" and re-pair to the car. It's when the phone requires an OS update, I get nervous about losing basic functions.

Yea, I'm bringing it in for service today hoepfully it can be resolved.

bigblack06 May 18, 2016 07:58 AM

1 Attachment(s)
Here is the TSB for anyone that is having the same issue.
Attachment 387634

popping May 18, 2016 08:02 AM

FWIW, i did this TSB two years ago and it made bluetooth issues worse. But i was using an older android phone and version of android. I've since updated and now running marshmallow (6.1) and haven't had issues since lollipop.

jtrue28 May 18, 2016 11:03 AM

You're driving a 2014 though, so that likely won't help.

spoogenet Sep 8, 2016 07:22 AM

I have a 2014 and just experienced this issue today. Yesterday afternoon, Bluetooth worked just fine. This morning, I had a red slash through the signal indicator and it would not connect to my phone, but still showed me devices. On second start, I noticed that both the 'Phone' and 'Bluetooth' were grayed out in the Settings menu. After completing my drive, I shut off the car and then turned on Accessory mode, and Bluetooth seemed to be working again.

Now I'm concerned whether this is the start of a downward trend in the technology, but without an error condition there's not much use in taking it in to Lexus.


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