Brakes have Loud Squealing
Lead Lap
Joined: Dec 2014
Posts: 494
Likes: 13
From: FEMA Region 9
That's the difference between enthusiast and the techs that work on our cars. To them its just a job.
Last edited by rijc99; Mar 13, 2015 at 09:16 PM.
Thread Starter
Driver School Candidate
Joined: Oct 2014
Posts: 28
Likes: 0
From: Wisconsin
So the only thing the dealer did was "As a one time gesture, we are going to clean your brakes, free of charge." They didn't replace them and said your issue is related to wear and tear. I called Lexus Corporate and they are going to check into it. Suppose to hear back from them today.
Thanks everyone who had helped me!
Thanks everyone who had helped me!
Lexus Champion
Joined: Nov 2014
Posts: 13,614
Likes: 2,921
From: Texas
So the only thing the dealer did was "As a one time gesture, we are going to clean your brakes, free of charge." They didn't replace them and said your issue is related to wear and tear. I called Lexus Corporate and they are going to check into it. Suppose to hear back from them today.
Thanks everyone who had helped me!
Thanks everyone who had helped me!
Thread Starter
Driver School Candidate
Joined: Oct 2014
Posts: 28
Likes: 0
From: Wisconsin
Hi Guys,
Corporate gave me the usual BS and said the Dealership thinks it's a wear and tear issue. They said the TSB doesn't relate to the issue with my car because the TSB is for constant noise and mine only does it after startup. I only have 14,640 miles on the car.
I currently own a Audi A6 and C-class Mercedes and non of them have this issue. I've bought these cars once so I wanted to try something different and didn't want a BMW. So I went with a GS 350 AWD, Corporate said I can go to a different dealership and said I can "Try my luck". If the dealership agrees with the issue they will honor the TSB.
Issue is, dealerships have no incentive to have this done. They don't make money since the manufacture just sends them the parts. This is why I believe my dealership is doing this. Also, I'm working with a bunch of dumbasses there, I went in during the same time because I have a rattling sound coming from the right front door. I told them about it and they said they fixed it. Picked up my car and it was still making the sound, I turned around and sent it back. he said all they did was test it and tighten something. After that they "replaced" the speaker which I don't believe and said it isn't making the noise. I heard it yesterday again and now I have to setup another appointment. This is so frustrating to deal with. Not a huge Lexus fan right now!
Corporate gave me the usual BS and said the Dealership thinks it's a wear and tear issue. They said the TSB doesn't relate to the issue with my car because the TSB is for constant noise and mine only does it after startup. I only have 14,640 miles on the car.
I currently own a Audi A6 and C-class Mercedes and non of them have this issue. I've bought these cars once so I wanted to try something different and didn't want a BMW. So I went with a GS 350 AWD, Corporate said I can go to a different dealership and said I can "Try my luck". If the dealership agrees with the issue they will honor the TSB.
Issue is, dealerships have no incentive to have this done. They don't make money since the manufacture just sends them the parts. This is why I believe my dealership is doing this. Also, I'm working with a bunch of dumbasses there, I went in during the same time because I have a rattling sound coming from the right front door. I told them about it and they said they fixed it. Picked up my car and it was still making the sound, I turned around and sent it back. he said all they did was test it and tighten something. After that they "replaced" the speaker which I don't believe and said it isn't making the noise. I heard it yesterday again and now I have to setup another appointment. This is so frustrating to deal with. Not a huge Lexus fan right now!
Thread
Thread Starter
Forum
Replies
Last Post
MiggzGS
GS - 3rd Gen (2006-2011)
9
Apr 4, 2011 01:48 PM