Looks like we are getting another recall...
08-29-18, 02:22 PM
#46
Driver School Candidate
Got my recall notice from Lexus on Saturday, NHTSA Recall No. 18V-432. Called my local Charleston, SC dealer Monday morning to schedule the repair. They said they needed to order parts first and would call me back in a few days to schedule the repair. Haven't heard back yet but I find it odd that they don't have any parts on hand. The recall even states that if you "experience a fuel odor...schedule an appointment with any authorized Lexus dealer immediately". I guess if you smell gas, they give you a loaner until parts arrive.
From my view, my dealer appears to not be prepared. We've heard about this recall for a few months and this is an "Urgent Safety Recall", but parts aren't stocked for the recall.
Just a heads up...
From my view, my dealer appears to not be prepared. We've heard about this recall for a few months and this is an "Urgent Safety Recall", but parts aren't stocked for the recall.
Just a heads up...
08-29-18, 04:44 PM
#47
I went to the dealership today and they gave me a loaner car. They had the parts and the technician started working on my car right away. They said that I can get my money back since I paid for them to fixed this problem months ago. Back then, they fix one side that was leaking, but the recall is to fix both sides and now the parts is different from the parts that they used months ago. This recall is very serious! My car was leaking gas everywhere because the fuel pipe was rusted.
08-29-18, 04:55 PM
#48
Driver School Candidate
I went to the dealership today and they gave me a loaner car. They had the parts and the technician started working on my car right away. They said that I can get my money back since I paid for them to fixed this problem months ago. Back then, they fix one side that was leaking, but the recall is to fix both sides and now the parts is different from the parts that they used months ago. This recall is very serious! My car was leaking gas everywhere because the fuel pipe was rusted.
08-29-18, 05:08 PM
#49
Intermediate
Thread Starter
Ridiculous that the dealers are downplaying the severity and that the fix isn't in stock for practically every dealership for something so serious. How has your mpg been? Mine is terrible and just keeps getting worse. Half tempted to call my dealer and demand them bring me a loaner and to come get my car.
I'm shocked also parts aren't on hand I think if Lexus really cared they would be sure they are in each dealership. It isn't hard to write a script to estimate cars in a geographic area. Maybe they had to re-engineer the part or find another supplier. Seems they are ordering individual units from a central warehouse. This is also something a Toyota dealership can easily do, to get things done faster, just like a Lincoln can goto Ford.
I dealt with other makers (like Ford) they would do the repair within a day and the were parts in stock ready to go. Maybe today with all the recalls things are different.
08-29-18, 05:32 PM
#50
Driver School Candidate
Is this accurate? I thought on something like this your only choice is to go to a Lexus dealer? (I could've interpreted what you are referring to incorrectly, if so, my apologies)
08-29-18, 05:34 PM
#51
Intermediate
Thread Starter
08-29-18, 05:37 PM
#52
Driver School Candidate
08-30-18, 01:48 AM
#53
When you look down on top of your engine, there is a big Lexus cover in the middle. That whole cover snaps-off by pulling upwards. Look on the sides of the engine from the top and you will see a flat pipe on each side delivering fuel to the injectors. Gasoline was pouring out of it and I could hear it too. This can catch on fire for sure without a doubt. There should had been a fix for this a long time ago.
08-30-18, 04:19 AM
#54
It can't hurt and would save you a few hours driving time.
08-30-18, 07:12 AM
#55
My gas MPG was terrible and the smell of gas was all in the car as well. I could see the gas on the hot engine: not just a little gas, but a lot of it! The car wouldn't start right either because there is pressure inside of the fuel pipe. I had to get this fix before the recall and it cost a lot too. I paid the price months ago.
When you look down on top of your engine, there is a big Lexus cover in the middle. That whole cover snaps-off by pulling upwards. Look on the sides of the engine from the top and you will see a flat pipe on each side delivering fuel to the injectors. Gasoline was pouring out of it and I could hear it too. This can catch on fire for sure without a doubt. There should had been a fix for this a long time ago.
When you look down on top of your engine, there is a big Lexus cover in the middle. That whole cover snaps-off by pulling upwards. Look on the sides of the engine from the top and you will see a flat pipe on each side delivering fuel to the injectors. Gasoline was pouring out of it and I could hear it too. This can catch on fire for sure without a doubt. There should had been a fix for this a long time ago.
The following users liked this post:
AlDavison (08-30-18)
08-30-18, 07:17 AM
#56
08-30-18, 07:50 AM
#57
Just got off the phone with Lexus. As others have said, they need to order the part but same as last time, they will bring a loaner to me and pick mine up for the repair at no cost. Which is great since they are the closest Lexus dealership and still about a 2.5 hour drive.
08-30-18, 08:56 AM
#58
08-30-18, 09:59 AM
#59
