Saw the ads and great comment form member here regarding the XenonDepot.com , so I order a pair of 6000K HID bulb for my Lexus GS300, " It's been more then a month " and I still have not receive it.

I've tried to call them at 905.660.0124 , and never got through. Email twise now and same no emial reply. Anyone know the staff form that company may be visitng this site.


I am kind of feed up now.. and anyone who is looking to order form them should be aware of this!

This is the worest customer service I've experience so far.

I am almost in the stage of call my credit card company to reverse transaction.

My order number is 10371 . In case anyone can help.

Can anyone suggest other seller for the bulb? a reliable seller !

Thank you !

 

hmm thats odd. well you might as well call your CC and file a claim. then just order a set off ebay.

 

i helped send them a message. they seem to be online right now and they posted a little while ago

 

Thank you everyone, just receive a call back from Steve, explained the back order situation.

Been a Chinese New Year recently, things are delayed a bit.

Anyway, I am please to receive the call and know what's going on.

The company has made up their customer service and I am sure I'll be a hppy customer when I received the bulbs.

thank you all !

 

Nice speaking with you Jack