Motortrend: EV SUV Big Test!
Lexus Champion
Joined: Oct 2019
Posts: 19,330
Likes: 3,626
From: California
I have the same Y as you (except mine is 2021) which I've owned for almost 3 years and I have 0 issues with the AC. Something is different on the vent design in the new Y. I did a 24 hour test drive and despite playing with the vent settings and positioning for much longer than I'd care to admit, could not get it to blow air on my face. Incredibly strange.
Pole Position
Joined: Mar 2014
Posts: 3,347
Likes: 548
From: fl
Yes I would like to hope it's just software. I was assuming that they used tons of the same components in the Juniper Y as they did the Highland 3, including the air vents. I'm hot natured and I live in southern FL, so the AC on the Juniper in its current state would be a deal breaker for me.
Lexus Champion
Joined: Oct 2019
Posts: 19,330
Likes: 3,626
From: California
Yes I would like to hope it's just software. I was assuming that they used tons of the same components in the Juniper Y as they did the Highland 3, including the air vents. I'm hot natured and I live in southern FL, so the AC on the Juniper in its current state would be a deal breaker for me.
Pole Position
Joined: Mar 2014
Posts: 3,347
Likes: 548
From: fl
Yeah I have a saying in my work where customers talk about certain software platforms and they'll say "It works great until it doesn't." This felt like one of those moments - 3 years of ownership, never once had an issue using the screen to position the air flow of my vents. And then I was sitting there on the Juniper like "there should be an override" 
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