To be fair, if you're willing to "take a bath" on a trade because of a rattle that can't be fixed in one trip, it makes it sound like you aren't thrilled with the ES.

Also, my own opinion, having to spend ~1000 on tires, I would say the car *doesn't* have a smooth ride. Im not thrilled with the Bridgestones either...didn't like them on our 2015 as well, but the 2015 I was able to get the dealer to swap with an incoming vehicle that had the Michelins. They were...slightly better, but not great. On our 2025 I dont have that option so Im stuck with the Bridgestones. Ill run them until they wear out (or close to, at least) and then switch...right now have Conti LS on our '15 and they are very nice.

 

I'm not 'thrilled' with rattles or the number of complaints about rattles that cannot be fixed on this forum. I'll be thrilled with my ES, once I've had it for a few years and it stays rattle free. We have examples of both on this forum. And you'd have to understand my 'history' of the rattle trap 07 GS350 I owned. (My worst car experience ever).
Also, having worked in a tire shop for a couple years in high school, I know that tires make a HUGE difference as far as a smooth ride and noise.
I certainly don't blame the car for this. And a thousand bucks is no big deal and was money well spent.

 

We're actually dealing with our own "rattle" of sorts...the creaking panoramic roof. Our 2015 pano roof is almost dead silent, our 2025 pano roof creaks (loudly) in and out of driveways, inclines, etc. Currently in the FB groups, it seems to be an issue very prevalent with the 2025 MY so Im wondering if there might be a TSB soon...looks to be improperly torqued/tightening pattern bolts, maybe from the factory.

Funny thing is, Im not even sure I want to give a dealer a SINGLE chance to fix it. I don't know of any one that I trust not to get our nice new headliner all grubby while working on it.

I still love the car, though, and honestly if $$$ allows for it, Id be thrilled to try out a Genesis in the future. But right now, the extra $15-20K just wasnt in the cards.

Now, if the GV70 Shooting Brake was available here...I might not own a new ES

 

Yes, I read the thread. As chris said it well, "To be fair, if you're willing to "take a bath" on a trade because of a rattle that can't be fixed in one trip, it makes it sound like you aren't thrilled with the ES."

Generalizing that all Asian cars are indistinguishably excellent in quality is just that, an overgeneralization. It does not, among other things, reflect the Consumer Reports owner survey data on Genesis or the G80 in particular over the life of the model.

For me personally, I have an attached garage directly over my master bedroom. When I learned that some G80 models were being recalled for spontaneously bursting into flames while parked overnight and burning the garage down, and that Genesis still doesn't know how to fix it, I reluctantly removed the very attractive G80 from my list. I'm glad for you that you've had good luck with them thus far.

Your "fanboy" dig misses the point. I don't like the ES because I own it. I own an ES because I researched it, tested it, and liked what I saw. You've knowingly come onto an ES owner board and chosen to vent your spleen by complaining about your car, its aftermarket tires as if they're the carmaker's fault, and disparaged (inaccurately) both the car's quality and, now, its owners. What reaction do you expect?

 

I'll give you another chance to actually read what I posted, instead of misrepresenting it. I gave a review about the car and the Only thing I mentioned as a negative was the driver's seat. And I said I'm trying to live with it.

Please show me where I said Here is what I said regarding the tires. In my review I said I liked the Smooth Ride and actually credited the Aftermarket Tires that I bought.

 

Fair point on the tires. I stand corrected.
I look forward to you returning the favor in regard to your "fanboy" snipe.

 

Thank you..... And let's just move on from here......

 

love the internet no real experience but people will judge what they hear online.!!!

 

In 2020 Genesis knocked off Lexus winning most dependable vehicle for six years in a row by J D Power knocking them down to #2. Everyone thought Genesis had arrived. 2026 Lexus still #1 and Genesis is #13. Customer service Lexus is #2 behind Porsche Genesis is next to the bottom. Initial quality Lexus again #1 and Genesis #10. Depreciation Lexus lowest in depreciation among luxury vehicles Genesis #10. Back to dependability study by J D Power as Genesis was #1 for that one year that was great if you owned a three year old model that year. Lexus has been #1 for 26 out of 30 years. Any manufacturer would jump for joy to be #1 for one year. Now personal opinion Genesis fronts and rear are atrocious looking. The quilted seats are just butt ugly.

 

By the way what is a good customer service? Why would Lexus be near the top?
Buying a new NX: process took hours for seemingly no reason, experience felt like buying a used car.
Servicing my 2 Lexus: advisor trying to scam me like everywhere else, service area is just a generic cubicle space, solving problems may or may not happen like with any other brand, only plus is getting a loaner... sometimes...

 

I have a 2021 base premium. Still zero rattles. I agree about the seats. What about the 8-speed transmission lawsuit? Not spooked a little?

 

I could not have better service with Lexus dealers.

 

I didn't know about an 8 speed tranny lawsuit. Is there one in the process?

 

No surprise here. They're Hyundais.

 

I've seen some talk about this but not sure it's moving forward. Little to no evidence of trans failure here in this forum. Just the jerky trans behavior.