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Phone will not stop ringing during certain automated calls

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Old Oct 16, 2022 | 02:50 PM
  #1  
dr3wski's Avatar
dr3wski
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Default Phone will not stop ringing during certain automated calls

Hi all, '22 UL ES350 here.
Has anyone experienced a situation where they are receiving an automated call and cannot decline the call from either the cluster or the console?
It just keeps ringing...and ringing...and ringing...
I have experienced this no less than 10x in 4 months of ownership. It requires me to have to reset the entire infotainment system...if I have time.
Thanks.
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Old Oct 17, 2022 | 07:07 AM
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Check the settings of your phone and see if the Bluetooth pairing identifies
your car as "Car Accessory System" rather than "Lexus ES". This would
indicate a corrupt pairing. Easy to fix, delete the CAS entry from your phone,
delete the "phonename" from the car, shut off and restart the phone and then
repair the car to the phone.
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Old Oct 17, 2022 | 11:07 AM
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Originally Posted by mcomer
Check the settings of your phone and see if the Bluetooth pairing identifies
your car as "Car Accessory System" rather than "Lexus ES". This would
indicate a corrupt pairing. Easy to fix, delete the CAS entry from your phone,
delete the "phonename" from the car, shut off and restart the phone and then
repair the car to the phone.
It has always said "Lexus ES."
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Old Oct 17, 2022 | 12:50 PM
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Do you ever get this type of phone call and the reluctance to hang up
hen you are not connected to the car's Bluetooth?
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Old Oct 17, 2022 | 02:52 PM
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No. This never happened in my previous vehicles.
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