Notices
ES - 7th Gen (2019-2025) Discussion topics related to 2019-2025 ES models

Special/Custom Order

Thread Tools
 
Search this Thread
 
Old Feb 27, 2022 | 07:26 PM
  #91  
PrznPrince's Avatar
PrznPrince
Driver
 
Joined: Jun 2016
Posts: 87
Likes: 19
From: VA
Default

Originally Posted by LexWannabe
You can tell me what your experience has been, but I'd guess that just about every UL coming off the line has all of that, and the only problem parts of that package are the color combination and the deletion of the spoiler. If everything's right except the wheels, obviously you can just swap them out.
Although one wrinkle there if you opt for dent/rim coverage, you'll probably be out of luck as believe that only applies to factory rims (although would they know since its still an OEM ES rim?)

Definetely concur tho, I don't think I've seen a UL listing without a Pano for 22

Reply
Old Feb 27, 2022 | 07:37 PM
  #92  
Stuny31's Avatar
Stuny31
Driver School Candidate
 
Joined: Feb 2022
Posts: 47
Likes: 9
From: VA
Default

Originally Posted by glamglam
What color exterior and interior do the majority of the 2022 Ultra Luxury coming off the assembly line have? Are most UL's Pearl White and Matador Red Mica?
I gave a deposit on February 7th for a Matador Red Mica UL with the Palomino Semi-Aniline Leather interior with the Open-Pore Brown Walnut trim (the caramel colored interior). I also want the Color-Keyed Rear Spoiler, the Panoramic Glass Roof and the Premium Triple-Beam LED Headlights on mine. In addition to that, I dressed up mine to be fully loaded, but without the lighted door sills and without the lighted trunk sill. What are the chances I will get this particular color combination with all the options that I want in it?
Is the Matador Red Mica with the Palomino Semi-Aniline Leather interior that I want a popular color combination for the UL? What's the 1st most popular exterior color and interior and what's the 2nd most popular exterior color and interior for the UL that Lexus builds the most of?
From what I have seen, the most popular color is white, then silver. Have not seen many reds. And even less nightfall mica!
Reply
Old Feb 27, 2022 | 07:39 PM
  #93  
Stuny31's Avatar
Stuny31
Driver School Candidate
 
Joined: Feb 2022
Posts: 47
Likes: 9
From: VA
Default

Originally Posted by Stuny31
From what I have seen, the most popular color is white, then silver. Have not seen many reds. And even less nightfall mica!
Your desired car sounds beautiful. I hope we both get the ones we want.
Reply
Old Feb 27, 2022 | 07:57 PM
  #94  
glamglam's Avatar
glamglam
Instructor
Photogenic
Liked
Loved
Community Favorite
 
Joined: Feb 2022
Posts: 823
Likes: 168
From: Massachusetts
Default

Originally Posted by Stuny31
From what I have seen, the most popular color is white, then silver. Have not seen many reds. And even less nightfall mica!
I've seen only one Matador Red Mica at the Lexus dealer around here and that one was a Luxury model with the Panoramic Glass Roof, but without the Rear Spoiler and without the Triple-Beam LED Headlamps. This particular car was presold and sitting at one of the dealers nearby waiting to be picked up by the buyer. It was really beautiful.

Most of the ES350's that I see at all the Lexus dealers around here are all Pearl White or the Caviar which is the Pearl Black. I haven't seen any other colors other than the Pearl White and the Caviar. I haven't seen any Silver colored ES350's at all. But I've seen 2 Matador Red Mica ES350's. The Red Luxury model that I described above and one Red E300h hybrid model.

I really want the Red with the Palomino interior so badly. I don't want any other color combination. What do you think my chances are that I will get the Red and Palomino color combination that I want with all the options that I want??

Last edited by glamglam; Feb 27, 2022 at 08:10 PM.
Reply
Old Feb 27, 2022 | 08:31 PM
  #95  
Stuny31's Avatar
Stuny31
Driver School Candidate
 
Joined: Feb 2022
Posts: 47
Likes: 9
From: VA
Default

Originally Posted by glamglam
I've seen only one Matador Red Mica at the Lexus dealer around here and that one was a Luxury model with the Panoramic Glass Roof, but without the Rear Spoiler and without the Triple-Beam LED Headlamps. This particular car was presold and sitting at one of the dealers nearby waiting to be picked up by the buyer. It was really beautiful.

Most of the ES350's that I see at all the Lexus dealers around here are all Pearl White or the Caviar which is the Pearl Black. I haven't seen any other colors other than the Pearl White and the Caviar. I haven't seen any Silver colored ES350's at all. But I've seen 2 Matador Red Mica ES350's. The Red Luxury model that I described above and one Red E300h hybrid model.

I really want the Red with the Palomino interior so badly. I don't want any other color combination. What do you think my chances are that I will get the Red and Palomino color combination that I want with all the options that I want??
Like mine, you may have to place a special order to get exactly what you want. My longtime dealer has pretty much told me that. Let’s just hope they can start special ordering again soon.
Reply
Old Feb 27, 2022 | 08:42 PM
  #96  
glamglam's Avatar
glamglam
Instructor
Photogenic
Liked
Loved
Community Favorite
 
Joined: Feb 2022
Posts: 823
Likes: 168
From: Massachusetts
Default

Originally Posted by Stuny31
Like mine, you may have to place a special order to get exactly what you want. My longtime dealer has pretty much told me that. Let’s just hope they can start special ordering again soon.
You’re right. I don’t know what’s going to happen. I hope that Lexus can make the Ultra Luxury model in Red with the Palomino interior too, it would be a lot easier and more efficient if Lexus can make the UL model also in the other colors too like Red and Blue. There are just too many White and Caviar UL’s everywhere. I’m sure that a lot of Lexus buyers like Red and Blue.
Reply
Old Feb 27, 2022 | 09:24 PM
  #97  
Stuny31's Avatar
Stuny31
Driver School Candidate
 
Joined: Feb 2022
Posts: 47
Likes: 9
From: VA
Default

Originally Posted by glamglam
You’re right. I don’t know what’s going to happen. I hope that Lexus can make the Ultra Luxury model in Red with the Palomino interior too, it would be a lot easier and more efficient if Lexus can make the UL model also in the other colors too like Red and Blue. There are just too many White and Caviar UL’s everywhere. I’m sure that a lot of Lexus buyers like Red and Blue.
There are those of us who are very particular about what we want. But I think there are many people who don’t want the wait and will buy what is on the lot. I have had two ES’s, one was silver and my current one is very dark blue. The silver had black interior and my current dark blue one has light tan. I have loved both of those cars. But the new Palomino interior is gorgeous. Good luck to you. You will have a beautiful car.
Reply
Old Feb 27, 2022 | 11:41 PM
  #98  
UltraLux22's Avatar
UltraLux22
Instructor
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Dec 2019
Posts: 1,242
Likes: 625
From: Kentucky
Default

Originally Posted by glamglam
You’re right. I don’t know what’s going to happen. I hope that Lexus can make the Ultra Luxury model in Red with the Palomino interior too, it would be a lot easier and more efficient if Lexus can make the UL model also in the other colors too like Red and Blue. There are just too many White and Caviar UL’s everywhere. I’m sure that a lot of Lexus buyers like Red and Blue.
Even during non-pandemic times, you would be VERY hard-pressed to find the red and blue color choices of UL as regular allocations. Just like you would NEVER find a UL with non-pano. roof and triple beam lights. Just not going to happen. Neutral colors are always going to be the staple color choice of most dealers inventory. They just appeal to a broader audience.
Reply
Old Feb 27, 2022 | 11:45 PM
  #99  
UltraLux22's Avatar
UltraLux22
Instructor
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Dec 2019
Posts: 1,242
Likes: 625
From: Kentucky
Default

Originally Posted by Stuny31
Like mine, you may have to place a special order to get exactly what you want. My longtime dealer has pretty much told me that. Let’s just hope they can start special ordering again soon.
Your dealer is 100% accurate. Most markets will be hard pressed to get a UL that isn't pre-sold much less a non-neutral color choice, period!
Reply
Old Feb 27, 2022 | 11:48 PM
  #100  
UltraLux22's Avatar
UltraLux22
Instructor
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Dec 2019
Posts: 1,242
Likes: 625
From: Kentucky
Default

Originally Posted by Stuny31
But I think there are many people who don’t want the wait and will buy what is on the lot.
Dealers know this and that is one reason most will be paying MSRP or higher and settling for whatever they can find. Hurry up and wait!
Reply
Old Feb 27, 2022 | 11:52 PM
  #101  
UltraLux22's Avatar
UltraLux22
Instructor
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Dec 2019
Posts: 1,242
Likes: 625
From: Kentucky
Default

Originally Posted by PrznPrince

Definetely concur tho, I don't think I've seen a UL listing without a Pano for 22
You won't with a regular UL allocation, period! The pano is going to be a preconfigured set of options that any regular allocation vehicle, luxury or UL will most likely have.
The only reason my 22' UL has a non-pano, regular moonroof/sunroof is because it was a special order.
Reply
Old Feb 27, 2022 | 11:55 PM
  #102  
UltraLux22's Avatar
UltraLux22
Instructor
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Dec 2019
Posts: 1,242
Likes: 625
From: Kentucky
Default

Originally Posted by LexWannabe
You can tell me what your experience has been, but I'd guess that just about every UL coming off the line has all of that, and the only problem parts of that package are the color combination and the deletion of the spoiler. If everything's right except the wheels, obviously you can just swap them out.
You are right about color combo and spoiler. 18" noise reductions are pretty standard. The Mark Lev. is an option and isn't standard nor are the wheel locks but they are often combined as part of a pre-configured set of options that a dealer would have saved as part of their allocation profile, if they have UL's as part of their "normal" allocations.

Last edited by UltraLux22; Feb 28, 2022 at 12:10 AM. Reason: update
Reply
Old Feb 28, 2022 | 12:06 AM
  #103  
UltraLux22's Avatar
UltraLux22
Instructor
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Dec 2019
Posts: 1,242
Likes: 625
From: Kentucky
Default

Originally Posted by glamglam
It could be a pre sold allocation and not a special order. My dealer told me that allocations are not special orders.
Being a UL it was most likely a special order but could have been a pre-sold allocation.
However, let me clear up this misconception. To be fair, much of the auto terms and the fulfillment process can get confusing. While an allocation is NOT a special order, a special order DOES count as party of a dealer's monthly allocation. Let me explain. So if a dealer is set to get 30 cars for March originally, and 2 of them were special orders, that would count as part of their allocation. If there would have been NO special orders for March, they still would have been allocated 30 vehicles.

Allocation = pre-configured options and color combos based on the dealers saved profile.
Reply
Old Feb 28, 2022 | 03:43 AM
  #104  
glamglam's Avatar
glamglam
Instructor
Photogenic
Liked
Loved
Community Favorite
 
Joined: Feb 2022
Posts: 823
Likes: 168
From: Massachusetts
Default

Originally Posted by LexWannabe
You can tell me what your experience has been, but I'd guess that just about every UL coming off the line has all of that, and the only problem parts of that package are the color combination and the deletion of the spoiler. If everything's right except the wheels, obviously you can just swap them out.
The 18” inch split 5 Spoke Alloy Noise-Teduction Wheels come as “standard” equipment on the 2022 UL. Every single one that I’ve seen also had the Mark Levinson Premium Audio Package with Navigation in it. The only thing that the 2022 UL might not come with us the Rear Spoiler and the Triple-Bean LED Headlamps. The UL will come with everything else on it. The only other problem will be getting the correct exterior and the interior color combination that you want.

Most UL’s that I’ve seen advertised by dealers online across the country have the Pearl White or the Caviar Pearl Black exterior with the Black interior color combination. I’ve only seen 2 Matador Red Mica Es350’s around here in my area at the dealer. One was a Red Luxury model with the beautiful Palomino interior and the other one was a Red hybrid ES300h with a Black interior. But I haven’t seen any Nightfall Mica Blue UL’s. I think it’s much easier to get a Red UL than it is to get a Nightfall Mica Blue UL. The Red is a more common color than the Nightfall Mica Blue. Also, the Pearl White is a more common color than the Red.

I’m wondering whether or not the dealer is able to demand the color combination for both exterior and interior that their buyer wants when it’s time for them to put through and get an allocation from Lexus? If they can do that, then they solve the problem with the exterior and interior color combination. I hope that my dealer can put through the Red and Palomino color combination that I want so badly when it’s time for them to put a UL allocation through to Lexus. I think that this particular color combination is the 2nd best color combination next to the Pearl White and Palomino color combination.
Reply
Old Feb 28, 2022 | 03:52 AM
  #105  
UltraLux22's Avatar
UltraLux22
Instructor
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Dec 2019
Posts: 1,242
Likes: 625
From: Kentucky
Default

Originally Posted by glamglam

I’m wondering whether or not the dealer is able to demand the color combination for both exterior and interior that their buyer wants when it’s time for them to put through and get an allocation from Lexus? If they can do that, then they solve the problem with the exterior and interior color combination. I hope that my dealer can put through the Red and Palomino color combination that I want so badly when it’s time for them to put a UL allocation through to Lexus. I think that this particular color combination is the 2nd best color combination next to the Pearl White and Palomino color combination.
https://www.clublexus.com/forums/es-...l#post11233609

I've outlined the process in a previous post. Here it is again. Look under the Dealer Fulfillment section.


Regarding Vehicle Allocation, here is a "brief" overview highlighting a very small part of the process. I've skipped a few steps down to the regional and local level.

Vehicle Allocation-

National, regional then on to the dealer level.

Regional allocation-
Is performed monthly 6 weeks prior to the production month.

Once the monthly allocation is done the region must create a vehicle order for each unit.

Dealer allocations-
The dealers can maintain an allocation preference database that describes the type of vehicle specifications that they desire—or do not desire. Similar to a profile.
Dealers can also submit special orders from customers.

Once the dealers receive their allocation of vehicles, they have a few days to accept the vehicles.

After the dealers accept the vehicles, they appear in a pipeline inventory report. At this time, dealers can make changes to some of the factory specifications and also add accessories that will be installed at the marshaling yard and/or port

Now that the dealers know which vehicles are scheduled for production and approximately when they will be built, they can use information regarding these vehicles in combination with the dealer stock to fulfill demand.

The primary difference between the Lexus allocation model and other allocation models (Toyota does it once a month regionally and twice a month at a dealer level.) is that Lexus vehicles are allocated to dealers based on a quarterly sales plan. Unlike the Toyota models that are based on actual sales to “turn-and-earn,” Lexus’s vehicle allocation is based on the forecasted sales of each dealer as a share of each region’s total sales

Dealer fulfillment-
There are four options for dealers to fulfill customer demand.

1. Dealer Stock. The first option is to fulfill the customer’s order from dealer stock. The salesperson will attempt to influence the customer to select a vehicle already in stock. Such an approach is preferred by the dealer because the sale can be consummated immediately, before the customer leaves the dealership. The salesperson is always concerned that once a customer leaves without the keys to the car, she will change her mind and end up buying from another dealer or a competitor. The order-to-delivery lead time for vehicles purchased from stock is usually zero to two days.

2. Dealer trade. In that case, the salesperson can access a dealer locator system to determine if the vehicle is in another dealer’s stock in a nearby city or state. Usually the distance is limited to less than 500 miles, because if the vehicle is driven more than 500 miles before it is sold, the excessive mileage may violate the warranty. This issue can be avoided by hauling the vehicle on a trailer. In most cases, the dealers actually swap vehicles, meaning that two vehicles need to be transported instead of one. This method of fulfillment will add several hundred dollars to the dealer cost, because the dealer must pay a driver as well as cover the cost of fuel to transport the vehicle. That extra cost may or may not be passed along to the customer depending on how anxious the dealer is to sell the vehicle. It also adds miles to a new car before customer possession. The order-to-delivery lead time is usually two to three days.

3. Locate a vehicle in the dealer’s pipeline. These are vehicles that have been allocated or assigned to the dealer but have not arrived at the dealer. The pipeline can be divided into three segments:

1 Vehicles produced and in transit from the plant
2.Vehicles that are either in the process of being built or for which the specifications
have been frozen just prior to production
3.Vehicles scheduled for production with specifications that have not yet been frozen


If an exact match of the customer’s specifications can be located in the first two groups, then the vehicle can be reserved for the customer and should be delivered in two to three weeks.
The next choice is to locate a vehicle that is scheduled for future production and request a change in specifications. That step requires the manufacturing plant to agree to change the vehicle specification. The process is as follows:
* The dealer submits an online request to change a vehicle that has still not been produced. The change request can be a simple one-for-one change; for example, “I have a red ES 350 and I want a blue ES 350.” The change request can also be one-to-many or many-to-one; for example, “I have a red ES 350 and I want either a blue or white ES 350,” or, “I have a blue ES 350 and a black ES 350 and I want a silver ES 350.”
* The next step is for the sales company’s computer system to analyze and determine if any of the change requests can be satisfied by simply swapping the vehicle with a dealer who has submitted a change that is the exact reverse change request. For example, if a dealer in Boston wants to exchange a blue ES 350 Lux. for a black ES 350 Ult. Lux. and a dealer in Chicago has a black ES 350 Prem. and wants a blue ES 350 Lux., then the computer can simply swap the dealer assignments. If this online swap is successful, then the virtual swap is made and both dealers will be notified.
* If the above swap is not available, then the changes are sent to the manufacturing computer system that checks to ensure that the change can be made without exceeding any of the manufacturing constraints. Each assembly plant establishes a fluctuation allowance for each vehicle option, including color. Each dealer change request is systematically evaluated to make sure that none of the allowances are exceeded. If the change is accepted, the vehicle specifications are changed and the result is sent back to the dealer via the sales company. Also, the dealer will be notified if the change cannot be accepted, so the dealer can modify it or leave it in a pending status to be reprocessed the next day. Vehicles changed at the factory are usually delivered in 30 to 40 days.

4. The last resort (or fourth option) is to request a build-to-order vehicle from the regional office. That step would require the region to input the special order in the next month’s order cycle. A special request order typically has a very long lead time (usually three or more months).
19ES350lux is online now Report Post
Reply



All times are GMT -7. The time now is 09:21 AM.